Customer Advocate

**Customer Advocate - Store 211**

at Speedy Cash San Marcos, TX If you are looking for more than a job, join Speedy Cash to start your career

**We are providing new full-time team members with a $1000 New Employee Hiring Bonus**

***** Paid out in two installments, the first $500 paid out after six months and the additional $500 paid out at 12 months of continuous employment New part-time team members will receive $500 bonus, paid out after six months of continuous employment. Must be an active employee at time of payout.*****

Come and work for an organization that offers quality consumer financial products; that is focused on Customer Service; and that has a technology lending platform that is integrated across store, online, mobile, and contact center touchpoints for a best-in-class customer experience.

When you join Speedy Cash, you become part of the family, our parent company with multiple brands and store operations across US and Canada. Youll enjoy working in our energized and entrepreneurial culture with many opportunities to have long-term growth within our global organization.

**Growth at our company:**

> *I started out as the Senior Assistant Manager for the Speedy Cash in Beaumont TX, after a year became Store Manager, and 3 years later became the District Manager.*

>

> *~ John Black, District Manager of Louisiana*

>

> *In 2015 I joined Cash Money as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the CURO Talent Acquisition team*

>

> *~ Hypatia Popkov, Store Operations Recruiter - Canada*

>

> *In four years, I was able to build a great career at Cash Money I started as a Customer Service Rep in 2017 and within 16 months I started my leadership journey as a Shift Lead. After just 10 months I moved up as an Assistant Manager. Recently I was promoted again to Store Manager in mid-2021.*

>

> *~ Hamaad Hussain, Store Manager - Calgary*

>

> **Work Location: 706 E HOPKINS, SAN MARCOS, TX 78666**

**What you will be doing:**

As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

In addition, you will:

* Be a proud brand ambassador

* Work with customers to find the best financial solutions to fit their needs

* Participate in ongoing trainings to stay up to date on our products and processes

**What you should have:**

* You should have a high school diploma, GED, or equivalent work experience

* Ability to work a flexible schedule

* 6 months of customer service experience will be an asset

* 6 months of cash handling experience will be an asset

* Availability to work full-time

**Benefits and Perks:**

* Potential bonus incentives

* Paid, best-in-class training

* **Benefits eligibility at DAY 1** for full medical, dental, vision benefits, no waiting period

* Long Term Disability, and company paid Short Term Disability

* 401k with company match and immediate vesting

* Generous paid time off allowance and paid holidays

* Succession planning and opportunities for advancement

* **Free Lunch Fridays** We buy lunch every Friday to say thanks to our employees for their hard work

**Key Words:** Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier

#curoindeedus

**COVID-19 considerations:**

All employees and customers are required to wear a mask. Stores are deeply cleaned on a continued scheduled.

*CURO Financial Technologies Corp Supports Equal Employment Opportunity. CURO Financial Technologies Corp (dba Speedy Cash, Rapid Cash, Cash Money, LendDirect, Avo Credit, Opt+ and Revolve Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state or local law where a particular employee works. In addition, it is the policy of CURO Financial Technologies Corp to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state law where a particular employee works.*

*This employer participates in E-Verify.*

****NOTICE: Please upload your resume in .pdf or .doc format.****

**Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Speedy Cashs Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender Gender Gender

Please identify your race Please identify your race Please identify your race

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Veteran Status Veteran Status

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyo