Customer Service Representative

5 days ago


San Marcos, United States IHR Colton Full time

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

**Responsibilities**
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Skills**
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

Pay: $750.00 - $1,100.00 per week

Schedule:

- Monday to Friday

Ability to Relocate:

- San Marcos, CA: Relocate before starting work (required)

Work Location: Multiple locations



  • San Marcos, United States AlphaGraphics Full time

    Role: Customer Service Representative at AlphaGraphics - 1205 Linda Vista Dr. Suite A, San Marcos, CA 92078BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to...


  • San Marcos, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in San Marcos, TX, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...


  • San Marcos, United States Reign Acquisitions Inc. Full time

    Job Overview: As a customer Service Representative, you are the face of our team. You are in charge of bringing the magic of our team to our customers. As a customer service representative, no two days are ever the same, but a typical day will most likely include the following responsibilities: - Demonstrate knowledge of store products and services -...


  • San Marcos, United States Action Air Conditioning, Heating & Solar Full time

    Position: Customer Service Representative Compensation: $18.00 to $21 /hr - DOEEmployment type: Full Time Action Air Conditioning Heating and Solar is looking for a Customer Service Representative. We are looking for someone to help create a great experience for customers that call in to book an appointment. Job Duties: Scheduling Putting together...


  • San Marcos, United States Action Air Conditioning, Heating & Solar Full time

    Job DescriptionJob DescriptionPosition: Customer Service Representative Compensation: $18.00 to $21 /hr - DOEEmployment type: Full TimeAction Air Conditioning Heating and Solar is looking for a Customer Service Representative. We are looking for someone to help create a great experience for customers that call in to book an appointment. Job...


  • San Marcos, United States Woods Comfort Systems Full time

    Job DescriptionJob DescriptionWoods Comfort Systems in San Marcos is now hiring for Customer Service Representative (CSR) to join our team. The ideal candidate will have worked in HVAC or similar trade, be proficient in managing multiple phone lines, have solid computer skills, and be comfortable working in a fast paced, demanding work environment.This is a...


  • San Marcos, United States LoanStar Title Loans Full time

    Job DescriptionLoanStar Title Loans - Customer Service Representative (Entry Level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place!**This position is for someone who is fluent in Spanish** **We are currently hiring for our location on 720 E. Hopkins Street San Marcos, TX 78666**...


  • San Diego, United States Spectrum Insurance Service Full time

    Customer Service Representative/Administrative Assistant Company: Spectrum Commercial Insurance Brokers Location: San Diego, CA Job Description: We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be...


  • San Diego, California, United States Spectrum Insurance Service Full time

    Job Description Job Description Customer Service Representative/Administrative AssistantCompany: Spectrum Commercial Insurance BrokersLocation: San Diego, CAJob Description:We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in...


  • San Marcos, United States Divergent Enterprises Full time

    The Bilingual Customer Service Representative will report to the Key Account Manager. The primary responsibility is to support our customers with orders in both English and Spanish as needed. The role involves all aspects of customer service, sales management, and coordination with other departments. KEY RESPONSIBILITIES: Coordinate customer transactions...


  • San Marcos, Texas, United States TaskUs Full time

    Job DescriptionAbout TaskUs: TaskUs is a leading provider of outsourced digital services, offering next-generation customer experiences to rapidly growing technology companies. The company assists clients in representing, safeguarding, and expanding their brands by leveraging a cloud-based infrastructure. Serving clients in various fast-growing sectors...


  • San Diego, California, United States Spectrum Insurance Service Full time

    Job Description Job Description Customer Service Representative/Administrative AssistantCompany: Spectrum Commercial Insurance BrokersLocation: San Diego, CA Job Description:We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in...


  • San Marcos, United States AS Development Full time

    Our company is recognized as one of the most influential business consulting firms in San Diego. Our commitment and efforts to create long lasting relationships and support our customers is what separates us. We are seeking to expand our team by hiring a Customer Support Representative who will assist us in our market expansion in the telecommunications...

  • Inside Sales

    2 weeks ago


    San Marcos, United States FASTSIGNS Full time

    Benefits: Paid time off As a FASTSIGNS Inside Sales/Customer Service Representative you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways including through email, telephone, in-person, and at the shop. You will work to build long-lasting...


  • San Marcos, United States City of San Marcos, California Full time

    **SUMMARY DESCRIPTION**: - The City of San Marcos Finance Department is currently recruiting for a Part Time Customer Service Representative to provide excellent customer service while assisting the public at City Hall. Part time employment with the City of San Marcos is limited to no more than 999 hours per fiscal year and up to an average of 20 hours per...


  • San Marcos, United States PIERCAN USA Full time

    **Position Summary**: Customer Service Lead ensures customers have a great experience, serves as a front line experienced professional that is responsible for leading Customer Service team to answer questions or concerns from customers, managing workflow, provide hands on support to local and international sales teams in different time zones, handling...


  • San Marcos, United States Diamond Environmental Services Full time

    Diamond Environmental Services is currently seeking an ambitious and results-oriented full time and part time, Order Desk Representative to join our dynamic team. Required Overtime **Benefits Or Full Time Employees** - 401k - Medical, Dental, and Vision Insurance - Long & Short-Term Disability - Accident Insurance & Life Insurance **JOB DUTIES** - Phone...


  • San Diego, United States Laboratory Service Inc Full time

    LabCorp is seeking a Customer Service Support Representative to join our team.This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently.The Customer Service Support Representative will provide product education and handle a wide variety of...


  • San Diego, United States Laboratory Service Inc Full time

    LabCorp is seeking a Customer Service Support Representative to join our team.This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of...


  • San Marcos, United States IHR Colton Full time

    **Associate Duties and Responsibilities**: - Assist customers in finding what they are looking for and determining what product best suits their needs - Continually develop and improve customer service skills - Create valuable and trusting relationships - Attend and engage in team meetings **Associate Requirements**: - Fluency in English - Friendly and...