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Retail Store Associate

1 month ago

Hoffman Estates, United States Duluth Trading Company Full time

** Retail Store Associate - Seasonal Part-Time**

**Job Category****:** Retail **Requisition Number****:** RETAI03761 Showing 1 location **Job Details**

**Description**

**PURPOSE OF POSITION**

The Duluth Trading Company Sales Associate, in this guest-facing role, delivers the Duluth Brand experience daily. Consistent with that the associate provides thoughtful, engaging, and solution-based customer service, demonstrates superior product knowledge, enjoys being part of a team, supports the overall sales goals, and takes pride in maintaining a well merchandised, organized, and clean store.

**What We Offer:**

* **Flexible Hours**

* **Great Store Discounts**

* **Incredible Holiday Hours**

* **Growth Opportunities**

**What Youll Love:**

* Being a part of an innovation-driven organization that is growing fast, and taking care of business through catalog, web, and retail stores.

* Working on a team that makes retail workwear for customers who are smart, straight-talking folks who do everything from pounding nails to shoeing horses and pitching bales.

* POKING AVERAGE IN THE EYE

**What You'll Do:**

* Develops an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understands the customer is the center of what we do.

* Understands how to layer personalized service into each area of interaction from greeting to the fitting room to register.

* Effectively communicates sales and promotions.

* Understands the importance of email capture as part of sales and service and executes to standard.

* Responds proactively and is empowered to provide positive resolutions to customer concerns.

* Answers telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and filling customer orders.

* Assists in receiving, processing, and replenishing merchandise.

* Maintains merchandising, presentation, and display standards. Ensure the sales floor is customer-ready.

* Ensures Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.

* Accurately and efficiently processes all register transactions.

* Adheres to all Company policies, procedures, and practices.

* Performs any other duties as directed by management.

**What We're Looking For:**

* High school diploma or equivalent.

* Retail experience preferred but not necessary.

* Experience in a customer-centric environment.

* Ability to take pride in a job well done and show ownership in the store.

* Ability to operate with integrity and trust.

* Excellent communication and listening skills.

* Ability to collaborate and function as part of a team.

* Ability to performs other duties as directed.

**Environmental Factors:**

* Must be able to stand or walk for up to eight hours a day.

* Frequent reaching and bending and twisting below the waist and above shoulders.

* Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.

* Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.

* Ability to climb ladders, reach and bend.

* Work in temperatures ranging from 50 - 85 degrees especially in our stock room areas.

* Use of a computer up to 60 % of the time throughout the day.

**Who We Are:**

We are a no bull brand that started in 1989 and we provide apparel and other gear for hardworking men and women. Favorites such as our Ballroom Jeans featuring crouch without the ouch," Buck Naked Underwear, and our Longtail T Shirts that hide plumbers butt reflect our attitude.

The heart of Duluth Tradings success is creating one-of-a-kind mens and womens clothing, innovative tools, and ingenious gadgets while being humorous storytellers. The talented people we seek want to be proud of where they work, have a commitment to do things better and be part of a retail, web, and catalog apparel company that knows where its going.

*The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an equal opportunity employer.*

*INDRT*

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

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