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Patient Service Representative

1 month ago


Farmington, United States MaineHealth Full time

Summary Position Summary The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state, and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs) Education:

High School Diploma or equivalent preferred

License/Certifications:

Certified Healthcare Access Associate (CHAA) desired

Experience:

Computer experience required. Minimum of one year customer service or data entry experience in a healthcare environment preferred

Familiarity with healthcare billing and diagnostic coding preferred

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

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