Senior Digital Product Manager
4 weeks ago
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility?.
ARCH US MI Services, Inc., seeks Senior Digital Product Manager in Greensboro, NC.
Responsibilities
Responsible for solving human and business problems with new technology.
Drive product strategy, product roadmap development, and market delivery/operation of the product offering.
Work closely with business stakeholders, customers, and agile product team members to effectively execute against digital initiatives.
Ensure that Archs digital products perform at its maximum potential during its product lifecycle.
Lead development of market research, market validation and whitespace analysis to identify new opportunities for existing and new features and functionality.
Partner with business owners and agile product teams to build product roadmaps that will be incorporated into the broader company product portfolio plan.
Foster close relationships with key market constituents to validate product strategy and roadmap.
Plan, prioritize, and manage the product vision and features from conceptual stages through the product lifecycle to solve customer problems in a way that is viable for the business and feasible for our technology team to implement.
Work with IT and Business partners to ensure the digital products in operation are well understood and supported.
Partner with business and technical teams to plan and prioritize system releases and specific release content.
Lead the preparation of business cases (financial/ROI) analysis to quantify and determine the value to the company of a current or potentially new system/application.
Follow the Arch agile software development framework and processes.
Education and Experience
Bachelors degree or foreign equivalent in Computer Science, Engineering, Business, or related field plus 5 years of experience in the job offered or related software development position within the insurance domain.
Product management of digital systems
Product vision and strategy
Product roadmap development
Managing multiple products simultaneously
Working on business cases (financial/ROI) analysis to quantify & determine the value to company of a current or potentially new system or application
User interviews, curating & conducting customer trainings and change management
Implementing, monitoring, and fine-tuning processes and procedures to improve customer experience
Breaking down features into user stories and tracking releases using JIRA
Leading and mentoring junior product managers as part of larger product initiatives
Providing direct product support to customers
Working in an Agile environment
Managing products with multiple digital channels including Web, Mobile and Desktop
Using Microsoft Excel including data analytics, formulas, and macros
Microsoft Office Suite including Word and PowerPoint
Microsoft SharePoint
Preparing end user communications and release notes
Must have 3 years of experience with:
Agile Delivery practices
JIRA Software for planning sprints and releases
Presenting to and facilitating meetings to Executive Level stakeholders
Must have 1 year of experience with:
Continuous Integration, Continue Delivery tools and processes
Azure or Amazon cloud
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isnt the right fit but youre interested in working for Arch, create a job alert Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our
talent community
to share your preferences directly with Archs Talent Acquisition team.
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