Private Showroom Assistant

2 weeks ago


New York, United States SAFiYAA Full time

Refined. Elevated. Bespoke. Safiyaa stands as a preeminent luxury womenswear brand, connecting a

traceable line between art and fashion, where sustainability meets luxury, and craftsmanship meets

individuality.

Founded in 2011 by Daniela Karnuts, Safiyaas design ethos is built on the distinctive accentuation of the

female form, incorporating organic elements of the natural world to create a unique visual language.

Safiyaas made-to-order approach is a testament to our philosophy that each individuals identity

surpasses the conventional boundaries of traditional design. At Safiyaa, we believe that modern luxury is

not only about material and craftsmanship; but about defining a bespoke language of identity and self

expression, honouring the autonomy of choice.

Reporting to the Client Development and Private Sales Manager, we are looking for a Private

Showroom Assistant to join our New York Team. The role will be based in our New York

Showroom and will work closely with our Showroom Salesperson to support during

appointments, client communication and other Showroom administration duties.

Responsibilities:

? Opening and closing the showroom, maintaining visual merchandising standards, ensuring the

studio is tidy and ready for clients as well as taking on any organisational supportive tasks.

? Greeting all clients and delivering excellent customer service, shadowing the salesperson, and

helping during appointments.

? Liaising with the private studio salesperson regarding all client communication and sales,

maintaining the appointments calendar, reminding clients of upcoming appointments, and

following up with any queries.

? Being responsible for carefully organising and maintaining all stock.

? Preparation of samples that clients have requested to see during their appointments.

? Updating and maintaining databases, contact lists and client information.

? Assisting with event-planning and implementation, attending events which can also include some

travel.

? Looking after and monitoring studio supplies, ensuring all office equipment is properly maintained

and serviced.

? Steaming garments and ensuring all pieces are prepared for the appointments, ready for

collection previews, wholesale appointments, events and assisting at the photo-shoots when

required.

? Supporting the team with travel bookings, diary management, press requests and couriers that

need to be arranged.

? Ensuring that all showroom samples are returned to the studio in a timely manner when

requested by the PR department.

Requirements:

? Experience with luxury customer service and a passion for working within a showroom

environment.

? Good knowledge of trends and interest in fashion and PR.

? Excellent communication skills.

? Understanding of luxury customer care and good attention to detail.

? Excellent collaboration and interpersonal skills.

? Strong team player, with hands-on work ethic.

? Keen to follow and build processes, highly organised and can work well under pressure.

? Ability to work quickly, accurately, and independently.

? Commercial mindset and good at building relationships with new potential clients.



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