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Cage Cashier

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Wilmington, United States Delaware Park Full time

**Job Title:** Cage Cashier (FT) Job Information **Category:** Cage Operations **Type of Assignment:** Regular **Position Type:** Full Time **City/Town:** Wilmington **State/Province:** Delaware

Job Description **JOB RESPONSIBILITIES:**

* Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.

* Responsible for accurate exchange of chips, currency and coin.

* Complies with Currency Transaction Reporting Procedures and Guidelines.

* Complies with Suspicious Activity Reporting Procedures and Guidelines.

* Responsible to accurately redeem chips, tickets and tokens for currency and coins.

* May perform the functions of the Main Bank Cashier as needed.

* Responsible to accurately disburse payment of jackpot payouts.

* Counts and verifies all cash turn-ins to replenish the cash drawer.

* Responsible for safeguarding of chips, currency, coin, tickets, tokens, forms and records relating to cashiering functions.

* Complies with all Company and Department Policies and Procedures.

* Complies with State Regulations and Company Internal Controls.

* Provide our guests fast, fun, friendly, joyful, focused service.

* Communicate (both written and verbal) with and promote positive team member and guest relations.

* Maintain professionalism at all times when working with other team members and/or guest.

* Performs all other duties as assigned.

**JOB REQUIREMENTS:**

* Must have previous money handling experience.

* Basic operating knowledge of computer programs.

* Must be able to lift forty (40) lbs. without difficulty.

* Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Gaming Enforcement.

* Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.

* Must be able to walk and/or stand for at least a full eight (8)-hour shift.

* Ability to bend reach, pull, push, kneel, squat and grasp as needed.

* Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.

* Ability to perform duties at various station assignments that are busy with limited space, have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.

* Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.

* Must be able to handle all types of guest related situations, relay all guest compliments and complaints to Cage Operations Management.