Operations Supervisor

3 days ago

Macon, United States Kohl's Full time

**Monday through Thursday - 4:30 pm - 2:30 am**

About the Role

As a Supervisor, Distribution Center, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.

What Youll Do

  • Manage the workflow of several departments in conjunction with individual department supervisors

  • Develop and maintain accuracy standards to ensure unit inventory integrity

  • Align with business partners to resolve issues and ensure efficient service

  • Ensure dynamic staffing to meet company goals

  • Effectively manage staff to meet productivity and cost goals

  • Monitor safety and accident incident reports to reduce lost time and ensure performance best practices

  • Evaluate and track level of service and accuracy standards

  • Lead direct reports to achieve unit goals

  • Increase associate engagement by developing and communicating a clear vision

  • Maintain open communication, set clear objectives and remove barriers

  • Develop an effective staff through coaching and performance feedback

  • Follow all company, state, local and OSHA safety rules, policies and regulations to promote a safe work environment; promptly report any potential violations to the appropriate supervisor/manager

  • Comply with all company policies, procedures, standards and guidelines, including those related to accuracy and productivity

  • Maintain regular and acceptable attendance as set by the company and comply with dress code requirements

  • Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.

What Skills You Have

Required

  • Prior experience managing teams in a distribution warehouse environment

  • Working knowledge of automated distribution and warehouse systems

  • Bachelors or advanced degree

  • Strong interpersonal communication skills

  • Working knowledge of Warehouse Management Systems

  • Flexibility in hours to support multi-shift operations

  • Effective collaboration and teamwork skills

  • Adept multi-tasking abilities

  • Ability to satisfactorily complete company training programs and cross-train in at least 2 departments

Preferred

  • 1-2 years of experience with Operations and Operational Support Systems (WMS, WCS, LMS)

  • 1-2 years automated MHE and SQL experience

  • Effective verbal and written communication skills

  • Ability to work well under pressure and as a team for the achievement of customer satisfaction

  • Ability to work under general supervision and use knowledge and experience to provide quality support to the user community

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