Account Manager
4 weeks ago
Here at Star, we are the local market leader in integrated HVAC BuildingSolutions while serving our customers for life. We're known for our innovativeservices, customer-first mindset, and our commitment to excellence. As part ofour team, you'll have the opportunity to work in a fast-paced environment withindustry leaders who value your growth and success.
In this role, youwill be responsible for managing and growing client accounts, prospecting andacquiring new business opportunities, building long-standing relationships, andensuring customer satisfaction with our services. You will act as a liaisonbetween clients and our service teams to ensure the delivery of top-qualityHVAC and Building Solutions.
The Role at a Glance:
- Drive business growth by identifying new opportunities and building relationships with potential clients.
- Manage a portfolio of client accounts and maintain strong, long-term relationships.
- Serve as the primary point of contact for client needs, inquiries, and issues.
- Identify new business opportunities within existing accounts and work to upsell additional services and capture all available sales potential.
- Prepare project estimates to provide clients with clear, competitive, and accurate proposals.
- Collaborate with internal teams (sales, operations, service) to ensure seamless service delivery.
- Monitor contract renewals and proactively manage the process to secure continued business.
- Provide clients with regular updates, performance reports, and consultative recommendations to enhance their operations.
- Meet or exceed revenue targets and contribute to the company's overall sales goals.
- Stay up to date on Star Service's offerings to effectively promote our services.
- A natural relationship builder with a knack for closing deals.
- 3+ years of experience in account management, preferably in HVAC, refrigeration, or related Building technical fields such as Building Automation Systems.
- 3+ years of experience estimating commercial and/or industrial HVAC, refrigeration, or Building Automation System projects is preferred.
- projects. (preferred)
- Strong communication, negotiation, and interpersonal skills.
- High level of organizational skills and attention to detail.
- Willingness to adhere to all safety practices while visiting clients in the field.
- A passion for driving success - for both our clients and your career.
- Market competitive salary paired with the Sales Incentive Program
- Health and Wellness: Comprehensive medical, dental, and vision plans to keep you and your family covered, including free preventive care and affordable prescription options.
- Life and Disability Insurance: Company-paid life insurance and disability coverage, with options to enhance your benefits.
- Retirement Savings: 401(k) plan with a generous company match to help secure your future, with immediate vesting.
- Paid Time Off: Enjoy paid holidays and a PTO plan that grows with your years of service.
- Opportunities for Career Advancement and Professional Development: We provide education assistance to help you grow your skills and career.
- Extra Perks: Flexible spending accounts, employee discounts, and 24/7 confidential support through our Employee Assistance Program.
APPLY TODAY
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