Front Desk Supervisor
4 weeks ago
Summary:
The Front Desk Supervisor at Rosen Hotels & Resorts works closely with the Front Office Manager to ensure smooth and efficient day-to-day operations of the Front Desk, adhering to Company Standards They are responsible for providing ongoing coaching, training, and development to the front desk staff The Front Desk Supervisor will also prepare reports, handle special projects, and assist in various assignments as required
Responsibilities:
- Assist the Front Office Manager in overseeing and coordinating front desk operations
- Provide leadership and guidance to the front desk team, ensuring exceptional guest service
- Conduct ongoing coaching and training sessions to enhance the skills of front desk staff
- Prepare and maintain accurate reports related to front desk activities and performance
- Handle special projects and assignments as directed by the Front Office Manager
- Resolve guest issues and complaints promptly and professionally
- Ensure compliance with Company Standards for guest check-in, check-out, and reservation procedures
- Assist with scheduling and shift planning to maintain adequate front desk coverage
- Maintain a positive and professional work environment for the front desk team
- Possess a strong understanding of hotel policies and services to effectively communicate with guests and address their inquiries
Other information:
Discover Life at Rosen
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida's most respected hospitality companies to work for.
Benefits Our Associates Enjoy
- Affordable Health and Dental Insurance
- On-site Medical Center
- Competitive Compensation
- Holiday Pay
- Paid Vacation
- Paid Personal Days
- Tuition Reimbursement
- Higher Education Scholarships
- 401(k) Retirement Savings Plan
- Childcare Financial Assistance
- Hospitality and Dining Discounts
- Family Outreach Center
- and Many More Benefits
Excellent career opportunities, extensive and innovative benefits, and personal enrichment reward our associates' commitment to quality and service. The result is a level of employee longevity unique in the hotel industry.
We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.
-
Front Desk Supervisor
3 weeks ago
Orlando, Florida, United States Bluegreen Vacations Full timeThe Fountains Resort, located in Orlando, FL, is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately Compensation: $19.00 per hourSchedule: Full-Time; Varying shifts including AM Shifts (7am-3:30pm) and PM Shifts (3:00pm-11:30pm)Address: 12400 South International Drive, Orlando, FL 32821Be part of a team committed to creating lasting...
-
Hotel Front Desk Supervisor
6 days ago
Orlando, United States TPG Hotels & Resorts Full timeAs a Front Office Supervisor, you will be responsible for ensuring the highest level of customer service is provided to guests and visitors. You will supervise and coordinate the activities of the front desk and front office staff to ensure a seamles Front Desk, Hotel, Supervisor, Office Manager, Office Supervisor, Guest Service
-
Front Desk Supervisor
1 month ago
Orlando, United States AdventHealth Full timeFront Desk Supervisor - AdventHealth Medical Group Advanced Lung Disease at Orlando All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to...
-
Front Desk Supervisor
1 month ago
Orlando, Florida, United States AdventHealth Full timeFront Desk Supervisor - AdventHealth Medical Group Advanced Lung Disease at OrlandoAll the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a...
-
Front Desk Supervisor
3 months ago
Orlando, United States Marriott Orlando Airport Lakeside Full time $17 - $18We are currently seeking a new team member as a Front Desk Supervisor at Marriott Orlando Airport Lakeside. Our property, located by one of the busiest airports in the country, offers 485 guest rooms, approximately 30,000 sq ft meeting space along with resort-like amenities such as an outdoor pool, pool bar and several food and beverage outlets. The...
-
Front Desk Supervisor
2 months ago
Orlando, Florida, United States Embassy Suites by Hilton Orlando International Drive Convention Center Full timeEmbassy Suites by Hilton Orlando International Drive Convention Center, located on International Drive, within 10 minutes of Universal Orlando Resort and SeaWorld Orlando, is looking to welcome a Front Desk Supervisor to join the Front Office team Shift Pattern: Full availability and flexibility - AM/MID/PM shifts (Weekdays, weekends and holidays as...
-
Front Desk Supervisor
3 months ago
Orlando, United States Bluegreen Vacations Full timeThe Fountains Resort, located in Orlando, FL, is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately! Compensation: $19.00 per hourSchedule: Full-Time; Varying shifts including AM Shifts (7am-3:30pm) and PM Shifts (3:00pm-11:30pm)Address: 12400 South International Drive, Orlando, FL 32821Be part of a team committed to creating lasting...
-
Front Desk Supervisor
2 months ago
Orlando, United States Hilton Grand Vacations Full timeHGV Now Offers Day One Team Member Benefits!* The stunning Tuscany Village, Hilton Grand Vacations Resort is looking for a versatile hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlando's major theme parks, shopping and dining attractions, our 720 keys property...
-
Front Desk Supervisor
2 months ago
Orlando, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full timeOverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerYour Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...
-
Hotel Front Desk Supervisor
2 months ago
Orlando, United States Doubletree by Hilton Orlando Downtown Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Hotel Front Desk Supervisor
2 months ago
Orlando, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Front Desk Supervisor
2 months ago
Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full timeOverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerYour FocusInterview, select, train, schedule, coach, and support associates, ensuring they perform in...
-
Front Desk Supervisor
2 months ago
Orlando, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full timeOverview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...
-
Front Desk Supervisor
2 months ago
Orlando, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full timeOverview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...
-
Overnight Front Desk Supervisor
4 weeks ago
Orlando, United States Westgate Resorts Full timeStarting pay rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it. The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings...
-
Front Desk Supervisor
3 weeks ago
Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full timeOverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager Front Office Manager Assistant General ManagerYour FocusInterview, select, train, schedule, coach, and support associates, ensuring they perform in...
-
Overnight Front Desk Supervisor
3 months ago
Orlando, United States Westgate Resorts Full timeCompany DescriptionStarting pay rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it. The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida's world-famous theme parks and attractions. Enjoy...
-
Overnight Front Desk Supervisor
3 months ago
Orlando, United States Westgate Resorts Full timeJob DescriptionJob DescriptionCompany DescriptionStarting pay rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it.The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous...
-
Hotel Front Desk Manager
5 days ago
Orlando, Florida, United States TPG Hotels & Resorts Full timeFront Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at TPG Hotels & Resorts. As a key member of our front office team, you will be responsible for leading a team of front desk and front office staff to deliver exceptional customer service and ensure seamless operations.Key Responsibilities:Supervise...
-
Front Desk Supervisor
32 minutes ago
Orlando, Florida, United States Westgate Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Westgate Resorts. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations during overnight shifts.Key ResponsibilitiesLead by Example: Set a positive tone for our Front...