Banquet Server

4 weeks ago


Wilmington, United States Delaware Park Full time

**Job Title:** Banquet Server (PT) Job Information **Category:** Food & Beverage **Type of Assignment:** Regular **Position Type:** Part Time **City/Town:** Wilmington **State/Province:** Delaware

Job Description **JOB RESPONSIBILITIES:**

* Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.

* Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.

* Greeting guest in a fast, efficient and friendly manner, upon arrival to Outlet.

* Restocks all items and products in area as needed.

* Monitors alcohol consumption by guests, adhering strictly to Delaware Park Policy and Delaware State Law.

* Ensures that work area is clean and sanitary in accordance with Local, State, and Federal Health Department Codes.

* Relays all guest compliments and complaints to Food and Beverage Supervisor, Outlet Manager, and Shift Managers.

* Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.

* Communicate (both written and verbal) with and promote positive team member and guest relations.

* Maintain professionalism at all times when working with other team members and/or guests.

* Performs all other duties as assigned.

**JOB REQUIREMENTS:**

* Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.

* Must possess an ABC Servers card and/or Tips equivalent.

* Act with discretion and maintain confidentiality in handling sensitive information.

* Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.

* Must be able to walk and stand for at least a full eight (8)-hour shift.

* Must be able to lift, up to 25 lbs in weight and ability to bend, reach, pull, push, kneel, squat and grasp as needed.

* Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.

* Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.

* Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.

* Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.


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