Region Operations Specialist

2 weeks ago

Southlake, United States Patterson Company LLC Full time

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

We Are Patterson Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking an innovative individual with an operations and leadership aptitude to join our South Central team. This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service. Join a company that is Passionate, Focused, Always Advancing, and People-First. In partnership with the Regional President, you will drive key Company priorities to branches and across the organization within the South Central region and provide oversight to regional financial, operational, and overall performance.

This position has a focus to encourage growth of the team members within the region, current business and cultivation of new customers through consistent process and procedure, analysis, education, and development of operational best practices.

As a Region Operations Specialist, you will:

  • Provide strategic direction by aligning Company priorities with region and branch operational objectives through developing recommendations using experience, financial analysis and business insights to improve consistency across branch operations.

  • Manage region profit and loss performance through creation of best practices and optimization of efficient employee and department workflows in support of operational process improvement and all associated asset management

  • Proactively conducts regular evaluation of branch leaders, branch team and region performance to identify any barriers to success due to a lack of execution or knowledge affecting overall performance

  • Maintains the Company culture through support of the talent management process to enhance the customer experience and team environment by holding branch leadership accountable and providing coaching as needed to meet operational performance standards and performance goals

  • Maintains a current knowledge of industry trends and changes to ensure facilities are prepared and compliant

  • Routinely visits branch locations to review team, culture, financial operations and provide branch leadership with feedback and continued guidance

  • Responsible for building strong relationships and working alliances with internal departments or facilities to ensure proper management of policy, procedure, and regulations that govern the sales and service lifecycles (Finance, Fulfillment, Human Resources, IT, Procurement, Sales, Technical Services)

Job Qualifications

  • Bachelors degree in Accounting, Finance, or Business Management or equivalent

  • At least 8 years as a supervisor and at least 2 years of multi-functional leadership responsibility

  • Strong business acumen including the ability to understand and analyze financial information

  • Must maintain a valid drivers license and good driving record

  • Comfort utilizing technology and sales force automation tools

  • Prior knowledge of sales, asset management and inventory control

  • Multi-location, retail or service operations management experience

  • Skillful presentation, negotiation, and closing abilities

  • Highly motivated with exceptional customer service, planning, and organizational skills

  • Demonstrated strong technical financial and operating statement skills

  • Demonstrated leadership competence

  • Demonstrated ability to generate and execute strategies across a large organization

Preferred Qualifications

  • Masters degree

  • Prior SAP knowledge

  • Dental industry experience

  • Knowledge of warehouse processes and procedure

  • Prior experience working with a commission-based sales team

  • Prior experience working with teams in remote locations

Travel and On-call

  • This position requires 50-75% travel

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

  • 401(k) Match Retirement Savings Plan.

  • Employee Stock Purchase Plan (ESPP).

  • Paid Time Off (PTO).

  • Holiday Pay & Floating Holidays.

  • Volunteer Time Off (VTO).

  • Educational Assistance Program (Tuition Reimbursement).

  • Full Paid Parental and Adoption Leave.

  • LifeWorks (Employee Assistance Program).

  • Patterson Perks Program.

EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

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