Client Services Manager
3 weeks ago
Job Description
Job Description
Pursues sales and new business in assigned territory. Manages business development to increase market share and brand recognition. Participates in industry and networking events, client meetings and presentations. Develops relationships with industry stakeholders, including community managers, management companies, attorneys, business partners, and construction experts. Identifies new opportunities and strategies to convert leads into construction projects.
Responsibilities:
Identify new leads through industry relationships with key stakeholders. Evaluate the lead potential and identify any obstacles with competitors or logistical challenges.
Prioritize leads originating from Nautilus Business Consultant’s consulting assignments. Identify key influencers and develop a strategic plan to position Nautilus for litigation repair projects.
Participate in trade
association/industry
events monthly to increase brand awareness, build industry alliances, and gather market intelligence.
Build relationships with community management organizations, community managers, and attorneys via strategic marketing and co-sponsored events.
Track, update, and monitor new leads from initiation to close through the CRM database. The information must be current and in real time to ensure proposal deadlines, board meetings, interviews, presentation dates and project award dates are accurate.
Participate in the weekly Project Management Team meetings.
Regularly update the CRM database to maintain a current list of contacts, community managers, board members, attorneys, experts, and other networking sources.
Prepare presentations for interviews, proposal reviews, board, and town hall meetings. Collaborate with the Construction and Project Management teams to organize the content and sales approach.
Present and participate in board meetings, proposal presentations and town hall meetings, both virtually and in-person.
Follow up in a timely manner on outstanding proposals.
Meet regularly with Director of Sales and Marketing to review activities, sales strategies and progress, networking and marketing events, and goals.
Monitor the work of Nautilus’ consulting division to build a pipeline of reconstruction project leads. Identify key relationships, including managers, attorneys, experts, and board members.
Maintain an awareness of destructive testing projects and if beneficial, attend the destructive testing.
Schedule follow-up/touch-base calls with the manager, board members and Nautilus project manager during active construction projects to ensure we are meeting expectations. Provide support to the project manager should a problem arise during the course of the project.
Keep accurate records of all business-related expenses, including mileage, submitting each monthly.
Work
Conditions/Requirements:
Indoor office environment in corporate office or regional branch.
Regular travel outside the office to call on clients, visit potential project sites, active project work sites, meetings, industry events, and sales functions.
Able to manage a fast-paced work environment, with frequent unscheduled interruptions.
Meet internal and external deadlines with good time management.
Position Type:
Full-time position, Monday through Friday. Responsibilities may require an adjusted work schedule and/or evening and weekend work may be required as job duties demand.
Occasional attendance at weekend and evening industry events is required, in addition to attendance at homeowners’ association board meetings and interviews.
Physical Demands:
Mobility within the office.
Carry up to 15 lbs. (tradeshow exhibits, collateral materials, etc.…)
Work using a computer and phone.
Travel:
Regular travel via car to visit clients, industry events and potential work sites in local geographic location.
#J-18808-Ljbffr
-
Client Service Manager
4 weeks ago
Los Angeles, United States Livingston International Full time** Client Service Manager** **Client Service Manager** Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. Were a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core...
-
Client Service Manager
4 weeks ago
Los Angeles, United States Gallagher Full timeAbout Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...
-
Client Service Manager
1 week ago
Los Angeles, United States Gallagher Full timeAbout Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...
-
Manager, Client Services
4 weeks ago
Los Angeles, United States Wasserman Group LLC Full timeWasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights...
-
Client Service Associate
2 months ago
Los Angeles, United States Providence Financial and Insurance Services, Inc. Full timeJob DescriptionJob DescriptionJob Description: We are seeking a Customer Service Manager to join our dynamic team in the financial services sector. This role is critical in maintaining our commitment to excellent service delivery by interacting with clients in an unlicensed capacity to address and resolve their needs efficiently.Responsibilities:Communicate...
-
Client Service Associate
3 weeks ago
Los Angeles, United States Providence Financial and Insurance Services, Inc. Full timeJob DescriptionJob DescriptionJob Description: We are seeking a Customer Service Manager to join our dynamic team in the financial services sector. This role is critical in maintaining our commitment to excellent service delivery by interacting with clients in an unlicensed capacity to address and resolve their needs efficiently.Responsibilities:Communicate...
-
Client Services Manager
6 days ago
Los Angeles, California, United States Tatari Full timeTatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Fiverr, OneWheel and Chime—to grow their business through linear and streaming TV. We combine a sophisticated media buying platform with proprietary analytics to turn TV advertising into an automated, digital-like experience.Named one of...
-
Manager, Client Services
1 month ago
Los Angeles, United States Wasserman Full timeWasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights...
-
Manager, Client Services
3 weeks ago
Los Angeles, United States Wasserman Full timeWasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights...
-
Client Services Manager
1 month ago
Los Angeles, United States Pegasus Residential Full time** Client Services Manager - Assistant Manager** **Job Category****:** Community Assistant Manager **Requisition Number****:** CLIEN003014 Showing 1 location **Job Details** **Description** **Client Services Manager** Our fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement seldom seen or...
-
Client Manager
2 weeks ago
Los Angeles, United States Alliant Insurance Services Full timeAt Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient...
-
Client Manager
2 weeks ago
Los Angeles, United States Alliant Insurance Services Full timeAt Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient...
-
Client Services Manager
4 weeks ago
West Los Angeles, United States ONG Human Capital Full time**Responsibilities**: - Deliver organization and structure to improve high-touch, white-glove service rapidly. - Monitor and process all client requests to ensure exceptional customer service. Includes money movements (Cashiering), including international wires, required minimum distributions, account updates, journals, and stock gifting. - Prioritize and...
-
Client Services Manager
14 hours ago
West Los Angeles, United States ONG Human Capital Full time**Responsibilities**: - Deliver organization and structure to improve high-touch, white-glove service rapidly. - Monitor and process all client requests to ensure exceptional customer service. Includes money movements (Cashiering), including international wires, required minimum distributions, account updates, journals, and stock gifting. - Prioritize and...
-
Client Services Manager
4 weeks ago
Los Angeles, United States Nautilus General Contractors Full timeJob DescriptionJob DescriptionPursues sales and new business in assigned territory. Manages business development to increase market share and brand recognition. Participates in industry and networking events, client meetings and presentations. Develops relationships with industry stakeholders, including community managers, management companies, attorneys,...
-
Client Services Manager
2 weeks ago
Los Angeles, United States Nautilus General Contractors Full timeJob DescriptionJob DescriptionPursues sales and new business in assigned territory. Manages business development to increase market share and brand recognition. Participates in industry and networking events, client meetings and presentations. Develops relationships with industry stakeholders, including community managers, management companies, attorneys,...
-
ProdOps Engineer
1 month ago
Los Angeles, United States Client Services Full timeJob Title: ProdOps Engineer Location: Los Angeles CA Duration: 6+ Months Contract to PERM with CLIENT 100% REMOTE Work Job Description: The ProdOps Engineer is responsible for bridging the gap between development, operations, and IT services by fostering a collaborative environment to improve productivity and efficiency. They automate and optimize processes,...
-
Client Service
2 months ago
Los Angeles, United States VCA Animal Hospitals, Inc. Full timeWho We Are... VCA Animal Specialty & Emergency Center (ASEC) is a multi-specialty and emergency practice located in west Los Angeles. What We DoEmergency & Critical Care, Surgery, Internal Medicine, Oncology, Diagnostic Imaging (CT, Fluoroscopy) and Client Service, Assistant Manager, Customer Service, Manager, Service Manager, Assistant, Animal Care, Retail
-
Client Service Manager- Enterprise
4 weeks ago
Los Angeles, United States Crown Castle Full time** Client Service Manager- Enterprise** **Job Category****:** Sales **Requisition Number****:** CLIEN006200 Showing 1 location **Job Details** **Description** **Company Summary** Crown Castle works around the country to build and maintain the infrastructure behind the worlds most revolutionary technologies. Crown Castle owns, operates and leases more than...
-
Client Service Manager- Enterprise
2 weeks ago
Los Angeles, United States Crown Castle Full time** Client Service Manager- Enterprise** **Job Category****:** Sales **Requisition Number****:** CLIEN006200 Showing 1 location **Job Details** **Description** **Company Summary** Crown Castle works around the country to build and maintain the infrastructure behind the worlds most revolutionary technologies. Crown Castle owns, operates and leases more than...
