Technical Support Specialist

4 weeks ago


Albany, United States Zurich Insurance Group Full time

Buscamos un/a Technical Support Specialist para integrarse en el equipo de Tecnologa. Tu objetivo ser dar soporte a los desarrolladores en el Ciclo de Vida de las aplicaciones en los entornos previos de Zurich y cumpliendo los procesos establecidos.

Tu da a da consistir en:

* Garantizar la disponibilidad de entornos no productivos (DES, INT y UAT) durante las ventanas de servicio.

* Gestin de usuarios en entornos previos (Altas/Bajas/Modificaciones, troubleshooting, recertificaciones, ).

* Ejecucin de promociones de nuevo cdigo entre los entornos previos a produccin y mantenimiento de la plataforma de promociones.

* Atender a peticiones de servicio de los equipos de desarrolladores (por ejemplo, copia de objetos entre entornos, ejecucin de procesos, etc).

* Soporte en la resolucin las incidencias de entornos no productivos.

* Mantenimiento de procesos de houskeeping en la plataforma AS/400 para entornos no productivos.

* Mantener actualizada la documentacin sobre los procesos operativos.

Se requieren los siguientes conocimientos especficos de:

* AS/400 Nivel Operador

* Apache Subversion Nivel usuario avanzado

* Jenkins Nivel usuario avanzado

* JIRA Nivel usuario avanzado

* Erwin Data Model Nivel usuario avanzado

* Microsoft Office Outlook, Word, Excel, Powerpoint. Nivel Usuario

* Microsoft Teams Nivel usuario

* Ingls Nivel B1/B2 (MCER)

**Por ser de Zurich**

En Zurich queremos cuidar de ti y estos son algunos de tus beneficios:

* Compensacin flexible.

* Tarjeta restaurante.

* Bono oficina en casa.

* Flexwork: 20 horas semanales para trabajar donde y cuando quieras.

* Plan de pensiones

* Seguro de vida.

* Oferta bancaria y aseguradora.

* Descuento en gimnasios.

* Zurich Wellness, actividades deportivas.

* Zurich Sports Club, inscripciones gratis en maratones y carreras populares.

* Clases de ingls gratuitas.

**Quienes somos**

Nuestros cerca de 55.000 empleados en ms de 215 pases y territorios son la base de nuestro xito. Son ellos quienes permiten que las empresas y las comunidades se puedan enfrentar a un mundo de riesgos con confianza. Imagina si pudieras ayudar a las personas a hacer esto en todo el mundo. Les daras confianza y tranquilidad protegiendo lo que ms aman. Es un gran desafo, pero contars con el apoyo de un gran equipo internacional que est dispuesto a ayudarte para que puedas alcanzar tu mximo potencial y as cumplir con nuestras promesas.

****** ***Zurich*** ***, 14 aos consecutivos como*** ***Top Employer*** ******

Zurich Insurance tiene y aplica una poltica de igualdad de oportunidades de empleo. Nuestro objetivo es atraer y retener los mejores profesionales sin discriminar por discapacidad, raza, nacionalidad, religin, gnero, orientacin sexual o edad.



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