Patient Services Specialist
3 weeks ago
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Patient Services Specialist Role Summary: As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams. Your key responsibilities: As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs. Customer Service Monitoring and reacting to patient feedback Monitoring the flow of patients and directing as appropriate Answering and attending to all telephone calls in a timely manner Responding to queries in accordance with the privacy policy Having a breadth of service knowledge to respond to patient queries Providing support to Physicians and other internal customers, as required Assist with patient questions regarding billing and insurance payments Maintenance and improvement of the patients' waiting room Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols Maintaining the Integrity of Patient Records Scheduling Physician appointments with regard to availability & appropriate timeframes Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments Registering new patients in a timely manner and ensuring the accuracy of personal and billing details Ensuring all documentation and correspondence required for the consultations appointment is registered Creating referring doctor records as required Following up on referrals Document management Qualifications High School Diploma or equivalent Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred. Handle and resolve urgent matters and time critical medical appointments Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders. Proven experience to work effectively both independently and in a team environment. Knowledge of patient billing systems and related funding mechanisms. Ability to use clinical administration systems, as well as Microsoft Office software Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values. Flexible approach to work Travel as required to other centers About GenesisCare: An integrated oncology network in Florida and North Carolina providing care for more than 115,000 patients annually, GenesisCare offers community-based cancer care at convenient, freestanding locations. The company's purpose is to redefine the care experience by improving patient outcomes, access, and care delivery. With advanced technology and innovative treatment options, our skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, medical oncology, hematology, urology, diagnostics, ENT and surgical oncology. For more information, visit genesiscare.com/us. GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion. Please be vigilant of online scams impersonating GenesisCare. Please note that we will only contact qualified applicants via an official GenesisCare email account ending in genesiscare.com or via an official Workday email ending in Workday.com. GenesisCare is an Equal Opportunity Employer.
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Patient Service Specialist
4 weeks ago
Fort Walton Beach, United States Select Physical Therapy Full timeOverview: When patients enter our center in Fort Walton Beach, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email...
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Patient Service Specialist
4 weeks ago
Fort Walton Beach, United States Select Physical Therapy Full timeOverview: When patients enter our center in Fort Walton Beach, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email...
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Patient Service Specialist
2 weeks ago
Fort Walton Beach, United States Select Physical Therapy Full timeOverview: When patients enter our center in Fort Walton Beach, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals...
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Patient Service Specialist
4 days ago
Fort Walton Beach, United States Select Physical Therapy Full timeOverview When patients enter our center in Fort Walton Beach, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals...
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Patient Service Specialist
3 days ago
Fort Walton Beach, United States Select Physical Therapy Full timeOverview: When patients enter our center in Fort Walton Beach, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email...
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Patient Service Representative
2 weeks ago
Walton, United States United Health Services Full timePatient Service Representative, DVH United Health Services is seeking a Patient Service Representative to join our 20 West St Patient Accounting department at DVH in Walton, NY. This position is benefits eligible. Shift Day Hours per week: 20 Salary range: $15.61 - $23.45 per hour, depending on experience. Overview Two 10 hours days 7:30-6pm to...
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Patient Service Representative
2 weeks ago
Walton, United States United Health Services Full timePatient Service Representative, DVH United Health Services is seeking a Patient Service Representative to join our 20 West St Patient Accounting department at DVH in Walton, NY. This position is benefits eligible. Shift Day Hours per week: 20 Salary range: $15.61 - $23.45 per hour, depending on experience. Overview Two 10 hours days 7:30am - 6pm to...
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Patient Service Representative
2 weeks ago
Walton, United States United Health Services Full timePatient Service Representative, DVH United Health Services is seeking a Patient Service Representative to join our 20 West St Patient Accounting department at DVH in Walton, NY. This position is benefits eligible. Shift Day Hours per week: 20 Salary range: $15.61 - $23.45 per hour, depending on experience. Overview Two 10 hours days 7:30-6pm to...
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Patient Services Specialist
6 days ago
Fort Myers, United States GenesisCare Full timeAt GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Do your life's best work! As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high...
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Patient Service Representative
2 months ago
Virginia Beach, United States Patient First Full timeThe responsibilities of this job include, but are not limited to, the following: Facilitating the introduction to Front Office classes, One-on-One, Buddy, and Progressive Training; Maintaining Front Office manuals; Attending quarterly meetings for Front Office trainers; Facilitating training and documentation necessary for new trainers; Working in the...
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Patient Service Representative-Trainer
2 weeks ago
Virginia Beach, United States Patient First Full timeThe responsibilities of this job include, but are not limited to, the following: Facilitating the introduction to Front Office classes, One-on-One, Buddy, and Progressive Training; Maintaining Front Office manuals; Attending quarterly meetings for Front Office trainers; Facilitating training and documentation necessary for new trainers; Working in the Front...
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Patient Service Registrar
1 month ago
Fort Walton Beach, Florida, United States HCA Healthcare Full timeDescription Full-time Position - Schedule 3:30 p.m. to midnight and 4:30 p.m. to 1:00 a.m. - Generous Shift Pay AppliesDo you want to join an organization that invests in you as a Customer Service Registrar? At HCA Florida Fort Walton-Destin Hospital, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team...
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Patient Service Registrar
4 weeks ago
Fort Walton Beach, Florida, United States HCA Healthcare Full timeDescription Full-time Position - Schedule 3:30 p.m. to midnight and 4:30 p.m. to 1:00 a.m. - Generous Shift Pay AppliesDo you want to join an organization that invests in you as a Customer Service Registrar? At HCA Florida Fort Walton-Destin Hospital, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team...
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Patient Services specialist
2 weeks ago
Ormond Beach, United States Florida Cancer Specialists, P.L. Full timeDate Posted: 2024-06-03 Country: United States of America Location: Ormond Beach Office WHY JOIN FCS At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional...
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Guest Services Specialist
2 months ago
Fort Walton Beach, United States Gulfarium Full timeThe Guest Service Specialist position at Gulfarium Marine Adventure Park consists of welcoming guests and assisting them with directions and general information about the park and animals. Tasks include checking-in and distributing gear to program participants, mascot participation, facility cleanliness, and knowledge of programs. Applicants must be able to...
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Guest Services Specialist
4 weeks ago
Fort Walton Beach, United States Gulfarium Full timeThe Guest Service Specialist position at Gulfarium Marine Adventure Park consists of welcoming guests and assisting them with directions and general information about the park and animals. Tasks include checking-in and distributing gear to program participants, mascot participation, facility cleanliness, and knowledge of programs. Applicants must be able to...
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Patient Service Specialist
1 month ago
Vero Beach, United States Cleveland Clinic Full timeJoin Cleveland Clinic Indian River Hospital's team of dedicated caregivers who have been providing exceptional, patient-centered and evidence-based healthcare to the Treasure Coast community for over 88 years. The hard work and dedication of this team was shown through being recognized as one of Southern Florida's best regional hospitals.As a Patient Service...
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Patient Service Specialist
2 weeks ago
Vero Beach, United States Cleveland Clinic Full timeJoin Cleveland Clinic Indian River Hospital's team of dedicated caregivers who have been providing exceptional, patient-centered and evidence-based healthcare to the Treasure Coast community for over 88 years. The hard work and dedication of this team was shown through being recognized as one of Southern Florida's best regional hospitals.As a Patient Service...
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AP Specialist
5 days ago
Fort Walton Beach, United States Kelly Services, Inc. Full timeFor those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking an Accounts Payable Specialist to work at a premier company in Ft. Walton Beach, FL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Why you should apply to be an Accounts Payable...
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Patient Service Specialist
3 weeks ago
Apollo Beach, United States Select Medical Full timeOverview When patients enter our center in Apollo Beach, FL we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via...
