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Digital Learning Project Manager

4 months ago

San Francisco, United States Disability Rights California Full time

Job Type

Full-time

Description

If you require an accommodation due to a disability to complete this application OR you are experiencing issues submitting your application and accompanying materials, please e-mail: talent@disabilityrightsca.org . Please note resume and cover letter are required. Incomplete applications will not be considered.

Make a difference We fight for the rights of people that have disabilities.... JOIN US

We encourage those who are D/deaf or Disabled to apply.

LOCATION:

Sacramento or Remote (Must live in California) - 90% WFH and 10% meetings/office events

EMPLOYMENT STATUS:

Exempt; Regular; Full time.

SALARY RANGE:

$66,977/yr. - $84,754/yr.

We base salary and position offers on experience and an internal equity analysis.

EXCELLENT BENEFITS

Benefits include 8% 401k Match, a language differential up to $250/mo. Health (HMO and PPO options), dental, vision, basic life insurance, short-term and long-term disability insurance and flexible spending accounts (medical, dependent care and commuter). Additionally, we offer ample vacation, sick/self care leave and eighteen paid holidays (including the last week in December) and more..... We are a Public Service Loan Forgiveness (PSLF) - eligib

APPLICATION DEADLINE:

Open until filled. Applications should be received by May 31, 2024 (3 weeks from date of posting) to be considered for the first round of interviews. Resume and cover letter are required. Incomplete applications will not be considered.

WHO WE ARE

Disability Rights California (DRC) defends, advances, and strengthens the rights and opportunities of people with disabilities.

DRC works for a world where all disabled people have power and are treated with dignity and respect. In this world, people with disabilities are supported, valued, included in their communities, afforded the same opportunities as people without disabilities, and make their own decisions.

DRC values all forms of human diversity. We are committed to a culture of belonging where all people are welcome. In order to be effective advocates for all people with disabilities, we must address discrimination in all its forms, including the unique challenges faced by people who experience the intersection of multiple systems of discrimination.

PURPOSE OF THE JOB

The Digital Learning Project Manager, working closely with the Communications Director, is responsible for managing DRC's self-advocacy resource (publications) library which include information fact sheets, and manuals, and manage DRC's upcoming/past webinars & conferences that aid the public in knowing their rights, and how to advocate for themselves and others. This position ensures broad accessibility and translations of content in various languages. This position also works closely with the Communications team to increase visibility of DRC's public facing resources (publications, fact sheets, webinars/conferences, etc.).

JOB RESPONSIBILITIES

DRC provides reasonable disability accommodations to enable qualified individuals with disabilities to perform the essential functions. Digital Learning Project Manager essential functions include:

Self-Advocacy Resources (Publication Language Access & Translations) - 60%

Work closely with all the units/practice groups and manage our self-advocacy resources (publications) library of fact sheets & manuals ensuring content is current, easy to understand, easy to find on the website, and translated into various languages.

- Manage all digital learning resources working with various units and practice groups throughout the year for budget projections, translations, updates to documents, removals, & new materials.

- Develops and implement organization-wide training, guides, and materials on language policies and resources.

- Manage, develop, and oversee vendor relationship, and create guides for translation best practices.

- Oversee RFP process to propose new vendors for agency for use.

- Maintain and update multiple publications databases and spreadsheets.

- Develop protocols, processes, tracking, and templates for publications development including layout, design, branding, formatting documents in RTF/PDF/Word and making accessible.

- Analyze google analytics for performance/metrics, and work closely with the practice groups/units to give suggestions on resources.

- Manage publication liaison committee discussing revised/new publications, analytics, strategy ideas, accessibility, web updates, organizations to reach out to for promotion while working closely with Communications team on strategy.

- Work closely with the Content Marketing Manager to develop strategies for promotion of publications on social media & engagement with other organizations.

- Work closely with the Communications Director and Communications Specialist to develop strategies for promoting publications in the newsletter, featured stories, & new pages on the website.

- Work closely with the Web & Graphic Designer to develop strategies for promoting publications & resources on the website.

- Manage the translations budget, ensure vendor payment, & grant reporting for analytics.

Online Webinars, Conferences & Zoom- 40%

Work closely with all the units/practice groups and manage our library of upcoming events/past event ensuring the Communications team has materials needed to create registration pages & when events need to be removed.

- Manage & track past webinar/conference resources working with various units and practice groups throughout the year on updates, & when to remove.

- Develop & provide training to staff, presenters, and zoom operators for best practices for operating zoom for webinars/conferences while ensuring accessibility and best practices for utilizing interpreters including ASL interpreters.

- Manage the Zoom committee and test out new Zoom features that impact users. Inform Zoom committee members of any major Zoom updates.

- Work closely with the Communications team to develop protocols, processes, tracking, and templates for conducting online events/conferences.

- Develop strategies for improving how the public attains the information, processes/procedures, promotion of the webinars/conferences/pre-recorded informational videos to the public/other organizations.

- Report analytics for past recorded events.

- Assist in managing ASL vendor relationship & supporting sending out videos for interpretation.

- Stay current on web conferencing technology and make recommendations if changes are needed.

Other Duties

- Act as liaison to other units within the agency, upon request.

- Schedule meetings and conference calls for Communications Unit staff.

- Participate in off-site outreach to minority and underserved communities.

- Provide assistance to staff with disabilities, as needed.

- Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

Requirements

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE:

(Applicants MUST meet EACH of the minimum qualifications to be considered for an interview.)

Bachelor's degree (BA or BS) from four-year college or university; plus four (4) years similar professional experience; additional four (4) or more years of related experience will be considered in lieu of degree.

- A track record of project management with ability to meet targets and objectives.

- Experience and knowledge working with: Zoom or other digital learning management systems, and Google Analytics.

- Ability to manage multiple projects, and prioritize assignments based on timelines.

- Strong presentation and facilitation skills.

- Proactive approach in resolving problems and issues.

- Strong interpersonal skills and ability to build collaborative relationships

- Experience developing online & in person learning conferences, webinars and events.

- Excellent writing, editing, marketing, and communication skills.

- Ability to learn and understand complex issues quickly, while contributing fully to a fast-paced, dynamic team.

- Proficient in Microsoft Suite; Word, Excel, and PowerPoint.

- Resourceful, creative, and organized, with a strong ability to prioritize.

- Organized with high attention to detail.

DESIRABLE QUALIFICATIONS

(Applicants DO NOT have to meet any of the Desirable Qualifications to be considered for an interview.)

• Able to read, write, and speak Spanish fluently, or ability to communicate using American Sign Language. Language pay differential available.

• Experience in communications outreach in language access, public interest, and/or nonprofit sectors.

• Knowledge of web/video/audio production is highly preferred.

• Life experience as a person with a disability OR direct experience as a caregiver of a family member with a disability.

BILINGUAL ABILITY:

N/A

LICENSES / CERTIFICATES

This position has no licenses or certificates requirements.

TRAVEL REQUIREMENTS

Minimal travel required: Ability to travel infrequently for activities such as training or outreach activities up to 10% of the time.

WORKING CONDITIONS

The following describes general working conditions and requirements of the job, which can be performed with or without disability-related reasonable accommodations:

• Duties are performed between an office or home environment and the field in a wide range of settings, including courthouses, facilities, or other institutional settings, or in community-based settings.

• Duties require regular communications over online platforms.

• Must be able to transport oneself to work-related meetings, training, and community events.

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