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Customer Service Representative/Dispatcher/Weighmaster

3 months ago

Springdale, United States Rogers Group Full time
Job Description

Rogers Group is seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE position in SPRINGDALE, ARKANSAS. Candidates must be motivated, safety conscious individuals with good multi-tasking skills. As the Customer Service Representative you would operate our proprietary Truck Scale system, take customer orders, and dispatch trucks. This position requires general clerical duties in accordance with established procedures; requiring some judgement in the accounting, and billing support. Must be willing to work flexible hours and overtime, including some Saturdays. Regular hours would be 6am-3pm or 7am-4pm Mon-Fri, occasionally staying until 5pm or 6pm on rare occasion. We are closed some Saturdays and every Sunday. Minimum starting wage $18/hr., but will be based on experience. This position has weekly overtime and requires the person to be on site all day.

Job Responsibilities:
  • Provide friendly, professional, and thorough customer service
  • Take and input customer orders
  • Dispatch products and material for delivery
  • Assist sales staff with customer service responsibilities
  • Promote team atmosphere at location and across the division
  • May be called upon at the discretion of Managers to perform other duties
Qualifications:
  • Previous experience in customer service or dispatch preferred, but not required
  • High school diploma required
  • Computer proficiency required
  • Detail oriented with a high degree of accuracy with the ability to multi-task
  • Proficiency with Microsoft Office applications
  • Excellent communication skills both oral and written
  • Ability to work with minimal supervision
  • Must work well with others
  • Must be able to pass a pre-employment drug screen
  • Must provide valid I9 documentation of worker eligibility
Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:
  • Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
  • Company provided Group Life and Accidental Death & Dismemberment insurance.
  • Retirement 401(k) with company contribution and match at one year of service.
  • Company provided Short- and Long-Term Disability.
  • Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
  • Paid vacation available after 180-day probationary period and accrued based on years of service.
  • Annual performance-based merit increases.
  • Career growth/advancement opportunities.

RGI EEO Statement

An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.

All applications are accepted online at www.rogersgroupinc.com.

About Us

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 11 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

RGI EEO Statement

An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.

All applications are accepted online at www.rogersgroupinc.com