Front Desk Agent $18/hour

4 days ago

Deerfield, United States Crescent Services Full time

We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Tuition Reimbursement

    Marriott experience is preferred.
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests


Must have the ability to communicate in English.Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times.Can communicate well with guests.Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.Ability to stand and move throughout front office and continuously perform essential job functions.Ability to access and accurately input information using a moderately complex computer system.Ability to observe and detect signs of emergency situations.Ability to establish and maintain effective working relationships with associates, customers and patrons.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Front Desk Agent

    1 month ago

    Deerfield, United States Wyndham Deerfield Beach Resort Full time

    Job Type Full-time, Part-timeDescriptionThe award-winning Wyndham Deerfield Beach Resort seeks a Front Desk Agent. This is an exciting opportunity to join our team and provide friendly, professional, and efficient customer service to all guests. As a Front Desk Agent, you'll be our guests' first point of contact. You will be responsible for checking guests...

  • Front Desk Agent $17hr

    1 month ago

    Deerfield, United States Aimbridge Hospitality Full time

    Shifts will vary between both 7 am-3 pm and 3 pm-11 pm, $17/hr, Full-time, Weekend availability required. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent $17hr

    4 weeks ago

    Deerfield, United States Aimbridge Hospitality Full time

    Shifts will vary between both 7 am-3 pm and 3 pm-11 pm, $17/hr, Full-time, Weekend availability required. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    1 month ago

    Deerfield Beach, United States Wyndham Deerfield Beach Resort Full time

    Job Type Full-time, Part-time Description The award-winning Wyndham Deerfield Beach Resort seeks a Front Desk Agent. This is an exciting opportunity to join our team and provide friendly, professional, and efficient customer service to all guests. As a Front Desk Agent, you'll be our guests' first point of contact. You will be responsible for checking guests...

  • Front Desk Agent

    2 months ago

    Deerfield Beach, United States Hilton Hotels & Resorts Full time

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Agent, Front Desk, Guest Service, Hospitality

  • Front Desk Agent

    2 months ago

    Deerfield Beach, United States Hilton Hotels & Resorts Full time

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Agent, Front Desk, Guest Service, Hospitality

  • Front Desk Agent $18/hour

    1 week ago

    Deerfield, United States Crescent Hotels & Resorts LLC Full time

    We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with: - Highly competitive wages - An exceptional benefit plan for eligible associates & your family members - 401K matching program for eligible associates - Flexible scheduling to allow you to focus on what is important to you - Discounts...

  • Front Desk Agent $17hr

    3 weeks ago

    Deerfield, United States Courtyard Chicago Deerfield Full time

    Job Summary: **_ Shifts will vary between both 7am-3pm and 3pm-11pm, $17/hr, Full-time, Weekend availability required._** Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering...

  • Front Desk Agent

    3 weeks ago

    Deerfield Beach, United States Hilton Full time

    Front Desk Agent A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Guest Services Agent, you would be responsible for greeting and registering guests and checking...

  • Front Desk Supervisor

    19 hours ago

    Deerfield, United States The Crescent Hotels Group Full time

    Description JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. This is a LEAD FRONT DESK AGENT Position, with flexible shift requirements...both AM and PM availability required. MINIMUM Job Description including, but not limited to the following: Minimum 6 months...

  • Front Desk Supervisor

    2 days ago

    Deerfield, United States Embassy Suites by Hilton Chicago North Shore Deerfield Full time

    DescriptionJOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. This is a LEAD FRONT DESK AGENT Position, with flexible shift requirements...both AM and PM availability required.MINIMUM Job Description including, but not limited to the following:Minimum 6 months...

  • Front Desk Receptionist

    1 month ago

    Deerfield Beach, United States Spring Footwear Corp Full time

    **Front Desk Receptionist** Pompano Beach, FL Spring Footwear Corp. has been in business since 1991 and we have enjoyed tremendous growth. We deliver quality, value, and comfort with every pair of shoes we ship. We are looking for a Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the...

  • Front Desk Receptionist

    3 weeks ago

    Deerfield Beach, United States Spring Footwear Corp Full time

    **Front Desk Receptionist** Pompano Beach, FL Spring Footwear Corp. has been in business since 1991 and we have enjoyed tremendous growth. We deliver quality, value, and comfort with every pair of shoes we ship. We are looking for a Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the...

  • Full Time Front Desk Agent

    4 weeks ago

    Deerfield Beach, United States Hilton Full time

    Full Time Front Desk Agent A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Guest Services Agent, you would be responsible for greeting and registering guests and...

  • Hotel Front Desk

    4 weeks ago

    South Deerfield, United States RRI West Full time

    **We are seeking a Front Desk Agent to join our Team with a starting Wage up to $15.00!!** **_ $500.00 Sign on Bonus after the First 90 Days!!!_** RRI West Management, LLC is the company that manages over 45 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality...

  • Front Desk Agent-Hyatt Regency Chicago, Deerfield Illinois

    2 months ago

    Deerfield, United States Blue Sky Hospitality Solutions Full time

    About the Front Desk Representative Position We're seeking a motivated and friendly Front Desk Representative to join our team. From greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a necessity. If you're interested in working as a Front Desk Representative...

  • Front Desk Agent

    1 week ago

    Deerfield, United States Chicago Marriott Suites Deerfield Full time

    **Description**: We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with: - Highly competitive wages - An exceptional benefit plan for eligible associates & your family members - 401K matching program for eligible associates - Flexible scheduling to allow you to focus on what is important to...

  • Front Desk Agent

    2 days ago

    Deerfield, United States Chicago Marriott Suites Deerfield Full time

    DescriptionWe are looking for our next great team member to join us on our Front Office team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts...

  • Front Desk Supervisor

    3 days ago

    Deerfield Beach, Florida, United States Embassy Suites by Hilton Chicago North Shore Deerfield Full time

    JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. This is a LEAD FRONT DESK AGENT Position, with flexible shift AM and PM availability required.MINIMUM Job Description including, but not limited to the following:Minimum 6 months previous Marriott experience with...

  • Dental Front Desk

    2 weeks ago

    Deerfield, United States Great Smile Deerfield Full time

    Our growing dental office in Deerfield, IL is seeking a friendly, motivated and multi-tasking team member to handle our front office daily operations. This position is for a person who is organized, positive, and dependable, this is a full-time position Monday through Thursday Essential duties and Responsibilities include: **MUST HAVE MINIMUM 1 YEAR FRONT...