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Club Customer Service Outfitter

1 month ago

Sterling, United States Bass Pro Inc Full time

The CLUB Customer Service Outfitter provides world-class customer service for guests while promoting CLUB Membership benefits. Responsibilities include account servicing, acquiring/activating new members, CLUB sales, customer experience, peer coaching, and regulatory compliance. ESSENTIAL FUNCTIONS: Supports world-class customer service commitment. Greets customers, promotes CLUB Membership, and demonstrates products. Executes operational and compliance programs. Helps achieve metric goals, maintains inventory, and provides full CLUB Member experience. Provides feedback, peer coaching, and supports all store areas. ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High school diploma or equivalent. Experience: 0-2 Years. KNOWLEDGE, SKILLS, AND ABILITY: Excellent organization and communication skills. Customer service experience and adaptability to new processes. Self-motivated and able to work unsupervised. TRAVEL REQUIREMENTS: N/A. PHYSICAL REQUIREMENTS: Stand/walk during shift, hear well, repeat motions, assess work accuracy, lift objects up to 20 pounds, ascend/descend ladders, work in noisy environments. INDEPENDENT JUDGEMENT: Performs tasks under general supervision, makes recommendations, and occasionally requires independent judgment. Part Time Benefits Summary: Enjoy discounts on retail merchandise, restaurants, resorts, and attractions Vision. Voluntary benefits. 401k Retirement Savings. Paid holidays. Paid vacation. And more Bass Pro Shops is an equal opportunity employer. Hiring decisions are made without regard to various protected characteristics. Reasonable Accommodations: Qualified individuals with disabilities may be entitled to reasonable accommodation. Contact hrcompliance@basspro.com for assistance. #J-18808-Ljbffr