Remote-brazilian portuguese business coordinator

1 month ago

Dublin, United States Randstad Full time

Are you fluent in Brazilian Portuguese and have at least 1 year of office experience? Ideally, do you also have experience within the insurance industry? Do you enjoy working with a high volume of details, processing information from numerous computer software systems, investigating and documenting, and interacting with customers? This Claims Specialist role requires you to be fluent in Brazilian Portuguese language to be successful. If you are fluent in the language, love office work, have a knack for details and customer service, and want to work from the comfort of your home; this role is for YOU

salary: $19 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Support the Brazilian Portuguese-speaking client portfolio with their claims by utilizing your fluency in the language and exceptional customer service and office skills

  • Intake and collect documentation
  • Investigate each claim
  • Determine benefits due
  • Make timely payments
  • Research and apply payment adjustments
  • Interact with clients by taking in and making telephone/video calls
  • Correspond with clients via email interactions
  • Adjudicate property settlements or denials up to a certain authority
  • Document notes for each open case until it is closed


Skills Brazilian Portuguese (5 years of experience is required) Investigative Minded Billing Detail oriented Math and Calculation (2 years of experience is required) Phone Etiquette Communication Writing skills Office Experience (1 year of experience is required) Insurance Claim Processing (1 year of experience is preferred) Microsoft Excel Microsoft Office (2 years of experience is required) Confidentiality Business operations Responsiveness Analytical Thinking
Qualifications Years of experience: 1 year Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

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