Coffe Service Technician Manager

3 weeks ago


San Diego, United States Talitha Coffee Full time

This is an exciting opportunity for a rapidly growing venture backed start-up with an ambitious growth plan that will be driven by organic growth and acquisitions. We are looking for a

Coffee Service Technician Manager , who is ready to bring their experience, leadership and values to the Espresso Repair and Preventative Maintenance team. They will be responsible for performing field service calls, installations and preventive maintenance on commercial beverage equipment in addition to managing all administrative tasks associated with this role and managing future technicians.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Location:

This is mostly a traveling position, the majority of the accounts are in San Diego proper.

What You’ll Do:Oversee troubleshooting of equipment malfunctions using standard electrical test equipmentManage all administrative responsibilities involved with this role including: invoicing, scheduling, etc.Manage service inventory to ensure efficient response to customer service callsCoordinate service appointments in collaboration with the sales managerEnsure accurate reporting of daily activities for invoicing and trackingOccasionally travel outside the regular work area for special service projectsProvide expertise on Bunn brewers and grinders, Curtis brewers, La Marzocco espresso machines, and Mazzer grinders

Who You Are :Live in San DiegoReliable and committed to following through on commitmentsSelf-starter with strong planning and process orientationGoal-oriented and task-drivenFlexible schedule availabilityTeam player with a passion for helping team members and clientsAble to pass post-offer, pre-employment reference, and background checksExceptional interpersonal skills with a love for engaging with people

Experience You Bring:Minimum of three years in the specialty coffee industryHigh School Diploma or GED requiredVocational training in electrical/mechanical areas or equivalent experience preferredProficiency in reading schematic diagrams and using test equipment for troubleshootingPrevious experience installing plumbing and related hardware for beverage equipmentStrong customer service and communication skillsBasic electrical and plumbing skillsWillingness to travelValid driver’s licenseCertifications that are helpful to have, but not required: Espresso Equipment Certification, CFESA Certification, Bunn Certification

What We Offer:Full-Time Hourly Rate: $26-$30/hour DOEMedical, dental, vision insuranceFree coffee and discounts on our products.401kTechnician Manager will receive a company vehicle (for service calls), a cell phone, and laptop

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