Food Lead

3 weeks ago

South Royalton, United States Irving Oil Full time
  • Promote, work, and act in a manner consistent with the brand and "The Irving" customer experience standards.
  • Assign and coordinate work of employees to promote efficiency of operations.
  • Inspect kitchen, food preparation areas, stock, and kitchen utensils and equipment to ensure safety and sanitary standards are met.
  • Keep records of amount and cost of meals served and hours worked by employees.
  • Assist with the planning of staff schedules ensuring the team is utilized effectively.
  • Supervise the preparation of a variety of foods and beverages, ensuring compliance with "The Irving" standards (portion sizes, cooking methods, quality), policies and procedures.
  • Observe the performance of the food preparation staff to support the manager with the performance evaluation of the team.
  • Serve customers and answer their complaints ensuring customer satisfaction.
  • Monitor the inventories of food, beverages and equipment and requisition more supplies when it is needed.
  • Ensure that a Food Safety culture is present at all time;
    • making sure that food is prepared and stored in a safe and sanitary manner and that all food safety logs and activities are completed daily.
    • Inspect kitchen, food preparation areas, stock, and kitchen utensils and equipment to ensure food safety and sanitary standards are met.
  • Close the kitchen following the closing checklist for kitchen stations and assists others in closing the kitchen.
  • Train and teach food preparation techniques, and sanitation and safety procedures to store workers and supervise new retail workers if necessary.
  • Fill-in for fellow employees where needed to ensure service standards and efficient operations.
  • Assist in keeping the maintenance of the store and stocking shelves as needed.
  • Identify and suggest opportunities to improve store performance.


Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.

In a world increasingly engaged in taking action on global issues of climate change, social justice and good corporate governance, our organization has an important role to play. We are committed to being part of the solution, in providing the safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for our people, our customers and our communities, today and tomorrow.

Please take a look at our Sustainability Report to learn more about our commitment to our communities, and our planet.

Job Requirements - Work Experience
Customer Service

Job Requirements - Education
Diploma/High School Equivalent

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