We have other current jobs related to this field that you can find below
-
Marketing Manager
3 weeks ago
Englewood Cliffs, New Jersey, United States Ferrari Full timeFerrari has a most desirable track record, in Formula One as well as in GT production cars, record business results and voted one of the World's most powerful brands. Working with Ferrari means working with engineering excellence and innovation on the highest level. Above all Ferrari is an international team working with the highest level of professionalism...
-
Marketing Manager
3 weeks ago
Englewood Cliffs, United States Ferrari Full timeFerrari has a most desirable track record, in Formula One as well as in GT production cars, record business results and voted one of the World's most powerful brands. Working with Ferrari means working with engineering excellence and innovation on the highest level. Above all Ferrari is an international team working with the highest level of professionalism...
-
Business Analyst
1 month ago
Englewood Cliffs, United States Brooksource Full timeJOB TITLE: Business Analyst 2-3 days on-site in NY, NJ, DEN, OR LA 6–12-month W-2 contract with potential to convert $40-$45/hour ABOUT THE ROLE:Our Media & Entertainment Client is seeking a Business Analyst to join a driven and highly motivated team within Media Operations, part of the larger Operations & Technology organization.Media Operations is...
-
Business Analyst
1 month ago
Englewood Cliffs, United States Brooksource Full timeJOB TITLE: Business Analyst 2-3 days on-site in NY, NJ, DEN, OR LA 6–12-month W-2 contract with potential to convert $40-$45/hour ABOUT THE ROLE:Our Media & Entertainment Client is seeking a Business Analyst to join a driven and highly motivated team within Media Operations, part of the larger Operations & Technology organization.Media Operations is...
-
Retail Business Controller
2 months ago
Englewood Cliffs, New Jersey, United States Ferrari Full timeFerrari has a most desirable track record, in Formula One as well as in GT production cars, record business results and voted one of the World's most powerful brands. Working with Ferrari means working with engineering excellence and innovation on the highest level. Above all Ferrari is an international team working with the highest level of professionalism...
-
Business Intelligence Lead, Omnichannel
2 months ago
Englewood Cliffs, New Jersey, United States Unilever Full timeBackground & Purpose of the JobAbout half of all purchase decisions are digitally influenced. The ability to link any digital moment right through to purchase in the Connected World, means that data becomes key to unlocking new growth opportunities. Unilever eCommerce sales will depend heavily on influencing shoppers to start shopping online more frequently,...
-
Englewood Cliffs, New Jersey, United States Unilever Full timeAbout the Tea Business Unilever is proud of its Tea business, the biggest in the world, with world class purpose driven brands such as Lipton, PG tips and Pukka. Recently, Unilever decided to separate the Tea business to ensure it can best achieve its potential. Unilever is currently reviewing several options for separation, including a demerger, an initial...
-
Manager, Talent Management Systems
18 hours ago
Englewood Cliffs, United States NBCUniversal Full timeJob Description The Manager, Talent Management Systems will be responsible for executing on the technical strategy and managing the team that supports NBCU’s Learning, Performance Management and Compensation products. Managing, mentoring and developing a team of technology professionals as well as working with vendors/contractors to support and...
-
Warehouse Management Project Manager
3 months ago
Englewood Cliffs, United States LX Pantos America, Inc Full timeJob Title: Warehouse Management Project ManagerOverview: As a Warehouse Management Project Manager, you will play a pivotal role in overseeing and implementing warehouse management projects within our organization. Your responsibilities will include managing project timelines, budgets, resources, and ensuring the successful implementation of warehouse...
-
Warehouse Management Project Manager
3 months ago
Englewood Cliffs, United States LX Pantos America, Inc Full timeJob Title: Warehouse Management Project ManagerOverview: As a Warehouse Management Project Manager, you will play a pivotal role in overseeing and implementing warehouse management projects within our organization. Your responsibilities will include managing project timelines, budgets, resources, and ensuring the successful implementation of warehouse...
-
Warehouse Management Project Manager
1 day ago
englewood cliffs, United States LX Pantos America, Inc Full timeJob Title: Warehouse Management Project ManagerOverview: As a Warehouse Management Project Manager, you will play a pivotal role in overseeing and implementing warehouse management projects within our organization. Your responsibilities will include managing project timelines, budgets, resources, and ensuring the successful implementation of warehouse...
-
Warehouse Management Project Manager
14 hours ago
englewood cliffs, United States LX Pantos America, Inc Full timeJob Title: Warehouse Management Project ManagerOverview: As a Warehouse Management Project Manager, you will play a pivotal role in overseeing and implementing warehouse management projects within our organization. Your responsibilities will include managing project timelines, budgets, resources, and ensuring the successful implementation of warehouse...
-
Program Manager
2 weeks ago
Englewood Cliffs, United States HSAD North America Full timeAt LG, innovation is the foundation of everything and we are continuously evolving our focus on customer centricity. We make products and services that make lives better, easier and happier through increased functionality and fun for our customers. Put simply, we make “Life Good” – from home appliances, consumer electronics, vehicle components and...
-
Program Manager
2 weeks ago
Englewood Cliffs, United States HSAD North America Full timeAt LG, innovation is the foundation of everything and we are continuously evolving our focus on customer centricity. We make products and services that make lives better, easier and happier through increased functionality and fun for our customers. Put simply, we make “Life Good” – from home appliances, consumer electronics, vehicle components and...
-
Assistant Procurement Manager
3 months ago
Englewood Cliffs, New Jersey, United States Unilever Full timeAbout the Tea Business Unilever is proud of its Tea business, the biggest in the world, with world class purpose driven brands such as Lipton, PG tips and Pukka. Recently, Unilever decided to separate the Tea business to ensure it can best achieve its potential. Unilever is currently reviewing several options for separation, including a demerger, an initial...
-
Program Manager
2 months ago
Englewood Cliffs, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...
-
Logistics Planning Manager
2 months ago
Englewood Cliffs, United States LX Pantos America, Inc Full timeWe are seeking an experienced Logistics planning assistant manager to manage our logistics performance and profit and loss. The ideal candidate will have at least 4years of experience in logistics planning, and fluency in both Korean and English. This role requires a strong data analytic skills and ability to use MS office. (Excel, PowerPoint and so on)Key...
-
Logistics Planning Manager
2 months ago
Englewood Cliffs, United States LX Pantos America, Inc Full timeWe are seeking an experienced Logistics planning assistant manager to manage our logistics performance and profit and loss. The ideal candidate will have at least 4years of experience in logistics planning, and fluency in both Korean and English. This role requires a strong data analytic skills and ability to use MS office. (Excel, PowerPoint and so on)Key...
-
Project Manager
3 weeks ago
Englewood Cliffs, United States Pierce Technology Corp Full timeJob DescriptionJob DescriptionEnsuring customers and management are satisfied with the proposed marketing campaigns.Collaborating with writers and graphic designers to create advertising content.Creating and managing a content calendar and scheduling deadlines.Determining marketing campaign budgets and ensuring that all staff adheres to them.Maintaining an...
-
Project Manager
3 months ago
Englewood Cliffs, United States Pierce Technology Corp Full timeJob DescriptionJob DescriptionEnsuring customers and management are satisfied with the proposed marketing campaigns.Collaborating with writers and graphic designers to create advertising content.Creating and managing a content calendar and scheduling deadlines.Determining marketing campaign budgets and ensuring that all staff adheres to them.Maintaining an...
Aftersales Business Manager
2 months ago
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Select how often (in days) to receive an alert:
Aftersales Business Manager (Englewood Cliffs, USA)
Location:
Englewood Cliffs, US
Professional Area:
Professional Area:
Business Development
Job Description:
Ferrari has a most desirable track record, in Formula One as well as in GT production cars, record business results and voted one of the World's most powerful brands. Working with Ferrari means working with engineering excellence and innovation on the highest level. Above all Ferrari is an international team working with the highest level of professionalism and dedication, based on performance, meritocracy and continuous development, with innovation at the heart of our future.
In order to strengthen our Aftersales team we are looking to hire a Aftersales Business Manager, based in Englewood Cliffs, NJ.
In this position, you will be responsible to provide Ferrari dealers with needed expertise in field operations. Coordinate activities concerned with providing dealerships with administrative, technical service and parts support.
As part of the team, your main responsiblities will be:
Aftersales Business Manager is responsible for preparing for and attending quarterly dealer visits with the Area Sales Manager, Regional Retail Marketing Manager, Retail Marketing Specialist, and Retail Marketing Coordinator to ensure proper alignment on overall Ferrari North America message and vision.
To assist and liaise as Factory Representative for each of our respected Ferrari Dealer’s assigned to each Aftersales Business Manager. Implement and administer Parts and Service Department programs, policies and procedures including attainment of objectives and adherence to Factory standards.
Monitor, advise, train and develop recommendations/guides for operational improvement to Dealer Principals and Dealership Managers in the areas of Wholesale/Retail Vehicle Sales, Vehicle Inventory, Market Penetration, Accessory/Parts Sales, Inventory Control, Service Training, Warranty Administration/Cost Control, Consumer Relations, Customer Satisfaction, Effective Marketing, Shop/Technician Efficiencies and Factory programs such as Power.
Schedule and arrange all travel plan to perform dealer contacts for each assigned dealer once a year.
Prepare and verbally present structured presentations at annual Service Managers, Factory, and in-house company meetings.
Develop Marketing tools and activities to support the Aftersales operations and dealers.
Control and supervise all the KPI’s related to the Aftersales operations.
Manages the Network performances to ascertain the compliance to the standard.
Collect the recovery plans for non-compliant dealers and ensures that deadlines meet the action plans and the deadline and implement recovery actions.
Assist the Vice President of Aftersales in implementing the strategic activities.
Back up the Area Managers while performing dealers’ visits.
Lead the Master Plan project making sure all the dealers comply with the requested standards.
Analyze competitors’ performances to create a point of reference benchmark.
Responsible for all dealer assessment projects:
Mystery Calling/Mystery Repair
Data Analysis
CSI
Retention and Welcome Back Program
Coaching Program
Best Practice
Customer Support:
Roadside Assistance organization, performances, and cost efficiencies
In order to succeed in this challenging role, you will ideally have achieved a Bachelor's degree in related field. Have 5 years relate experience.
The following skills are required to perform the role:
Background must be well-rounded in sales and dealer business management and analysis. Automotive technical background with extensive electronic skills. Knowledge of Lemon Law and products liability processes. Knowledge of dealership operations and extensive customer relations skills. Knowledge in Parts and Warranty procedures. Ability to multi-task in a dynamic, ever-changing environment. Must have strong work ethic and integrity. Highly proficient in Microsoft Office and knowledge of AS400
Please apply directly on Ferrari.com (Careers pages)
We are an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of this position.
Location : Englewood Cliffs, NJ (USA)
Seniority : Middle Level
Travel :
Must be able to travel frequently (40-50%) domestically, with some international travel. Weekend travel as required.
Provider
Description
Enabled
SAP as service provider
"route" is used for session stickiness
"careerSiteCompanyId" is used to send the request to the correct data center
"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
#J-18808-Ljbffr
