Program Manager

3 weeks ago

Englewood Cliffs, United States HSAD North America Full time

At LG, innovation is the foundation of everything and we are continuously evolving our focus on customer centricity. We make products and services that make lives better, easier and happier through increased functionality and fun for our customers. Put simply, we make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting.

Talk about a mantra. Life’s Good with LG We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team This is where you come in

Summary: We are looking for several dynamic Program Managers as part of the PMO to lead and manage a portfolio of work comprised of cross functional projects in a hybrid project environment (Waterfall/Agile methodologies).

The individual has 5+ years’ experience in project management with experience leading teams and ability to drive cross-functional projects from cradle to deployment. They must be a self-starter and a problem solver with a high aptitude for critical thinking. Must be comfortable moving forward even in uncertain situations and shouldn't be afraid to roll up their sleeves to get the job done. Ability to navigate and manage complex organizational ecosystem with ease

Responsibilities:

  • Act as a catalyst for PM Maturity Transformation in the organization
  • Reduce the gap between strategy and execution and help drive projects successfully to realize the vision for project management maturity
  • Drive engagement with stakeholders to create visibility and transparency with respect to progress updates and remove blockers for all stakeholders
  • Act as a “Trusted Advisor” to all cross-functional groups on process, standards and industry best-practices on project management
  • Showcase the value of process and project management maturity through results
  • Promote cross-project communications and sharing of information
  • Provide the necessary Coaching and Training on Project Management Best Practices
  • Manage and lead multiple projects. Ensuring project management processes and project controls are being followed, including but not limited to, coordinating meetings, distributing meeting minutes, driving next steps, and tracking follow ups.
  • Help teams to save time with process efficiencies, continuously look for opportunities to Innovate and Automate
  • Establish and maintain effective working relationships by collaborating cross functionally among multiple business and technology partners, as well as external 3rd Party vendors
  • Proactively communicate and manage risks / issues
  • Apply clear thinking, excellent communication, and strong analytic skills to help solve problems, manage stakeholders, scope business and technical requirements, and prioritize project work
  • Create project estimates, project plans w/ detailed work breakdown structures, workflows, RACIs, governance and engagement models as needed.
  • Identify gaps in ways of working or opportunities for optimization / change management needs within policies, process, or procedures.
  • Effectively work with Project Sponsors and Project teams to ensure on-time project implementation and realize identified project objectives and benefits.
  • Manage the progress and documentation in Trello and Confluence

Traits we are looking for:

  • Someone in the "Driver's" Seat
  • A collaborative team player who can bridge divides and gain consensus
  • Problem-solver
  • Organized and Detail Oriented
  • Responsible and Accountable
  • Excellent Communication and Negotiation skills
  • Can keep calm under pressure
  • Someone with an ability to influence at all levels
  • Ability to think “Out of the Box” and drive process improvements / automations where applicable

Skills & Knowledge:

  • Min 8+ years project management experience. Must have experience managing various types of projects and work, with some technical or product development experience
  • Organized, Knowledgeable and Able to Multitask, Excellent Planning and Execution Skills
  • Experience working with or leading PMO teams
  • Good Communication, Interpersonal and Motivation Skills
  • Problem Solving, Negotiation and Conflict Management Skills
  • Budget and Time Management
  • Project management methodologies – Waterfall/Hybrid/Agile/SCRUM
  • Risk Management
  • Executive facilitation and Status Reporting skills
  • Experience developing and documenting playbooks, governance, and engagement model
  • Top Management Stakeholder management experience in project implementation
  • Ability to facilitation large workshops with multiple groups in a structured manner
  • Experience with Trello, Confluence and JIRA is a plus
  • Working experience in digital marketing agency and e-Commerce environment is a plus
  • Experience in managing continuous improvement or process optimization initiatives is a plus
  • Working knowledge in demand generation, performance marketing and cross teams marketing initiatives such as CRO is a plus
  • Experience in benefit realization management, including defining, measuring, analyzing, and reporting on project/program benefits, is a plus
  • Top of Form
  • Bottom of Form


Education:

BA/BS required. MBA/Masters/ PMP certification and Agile certification is a plus

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