Call Center Associate-PT
7 days ago
Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Do you have experience working with high volume calls in call center or office setting? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on
We offer great perks, including flexible schedules, a generous employee discount and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY
JOB SUMMARY
The Call Center Associate reports directly to the Call Center Manager and ensures our customers and patients receive accurate information and excellent customer service via phone, chat, or video. Part Time Dispensary Associate - Call Center works between 15-29 hours a week.
PRIMARY RESPONSIBILITIES
- Answer inbound calls, chats and schedule outbound video consultations for patients and customers
- Stay up to date on call center trends, market trends and other industry specific developments
- Proven ability to work in a stressful and demanding environment that receives up to 200+ inbound calls daily
- Proven ability to handle difficult or emotional situations, respond promptly to patient/customer needs, responds to requests for service and assistance, and meet commitments
- JOB REQUIREMENTS
- High school diploma or general education degree (GED), associate degree or higher preferred
- 2+ years of experience in call center or contact center environment
- Experience working with medical cannabis or healthcare organizations is preferred
- Experience with call center trends and technology, such as Zendesk, Calendy, Zoom, etc.
- Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
- Cannabis experience required
- Must be at least 21 years of age
- Exceptional customer service skills
- Positive attitude, team player and strong work ethic
- Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
- Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
- Must be able to obtain and retain a Registered Agent Card issued by the state of operation
- Must have excellent organization and time management skills
- Must be focused and detail oriented
- Must be able to communicate clearly and effectively
Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.
EEO STATEMENT
Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
-
Call Center Associate-PT
7 days ago
Springfield, United States AW Holdings Full timeAscend Wellness Holdings (AWH) of Springfield-Adams St, IL is looking to hire a Part-Time Dispensary Associate for the Call Center! Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Do you have experience working with high volume calls in call center or office setting? Would you like to advance...
-
Call Center Coordinator
6 months ago
Springfield, United States Caring Health Center Full timeGeneral Description: This position is responsible for performing a full range of customer service-oriented telephone support and managing large amounts of inbound and outbound calls in a timely manner. The Call Center Coordinator will serve as a liaison between CHC and its current or potential patients and customers. The Call Center Coordinator must ensure...
-
Call Center
1 month ago
Springfield, United States Orthopedic Center of Illinois Full timeOrthopedic Center of Illinois, voted Best Orthopedic Care Three years in a row, is seeking a motivated and energetic Switchboard Operator to join our team! Call Center responsibilities include answering all inbound phone calls while providing outstanding customer service. Must be comfortable working at a fast pace and with multiple phone lines. This...
-
Call Center Representative
2 months ago
Springfield, United States Great Southern Bancorp Full timeAs the initial point of contact for the Bank, the Call Center Representative is responsible for assessing the customer's needs, answering general account related inquiries, and gathering relevant information to resolve the customer's issue. Essential Call Center, Representative, Retail, Banking
-
Call Center Associate
5 months ago
Springfield, United States Memorial Health University Medical Center Full timeOverview: This position exists to provide a range of support and guest services that include input of patient meal selections, and update of clinical nutrition records. The position is responsible for quick, accurate, and courteous service, and resolution of customer concerns acting as a nutrition liaison to the patient, resulting in a high level of...
-
Call Center Representative
2 months ago
Springfield, United States Bath Planet Full timeCall Center Representative With more than 25 years in business, Bath Planet of SW Missouri is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. Bath Planet of SW Missouri is looking for a Call...
-
Temporary PT
4 days ago
Springfield, United States First Connect Full timeDescription:This facility will not consider any traveler who resides within 50 miles of facility. To avoid delays in processing, please provide perm address at profile upload. Our approach to physical therapy includes direct involvement with each patient, combining advanced hands-on techniques with patient education and individualized rehabilitative...
-
Call Center Specialist, Koke Mill
4 months ago
Springfield, United States Memorial Health System Full timeWorks as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointmen Call Center Specialist, Call Center, Specialist, Healthcare, Patient, Skills
-
Medical Office Call Center Representative
4 weeks ago
Springfield, New Jersey, United States Adv Lap Surg Inst Full timeBenefits:401(k)Health insurancePaid time offBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a friendly and professional Call Center Representative to provide exceptional customer service in our medical office. In this role, you will handle inbound and outbound calls, communicate with customers to...
-
Centralized Scheduling Representative
2 weeks ago
Springfield, United States Brightli Full timeJob Description: CENTRALIZED SCHEDULING REPRESENTATIVE Springfield, Missouri Centralized Scheduling Representatives work in an office / call center environment answering calls for first time clients in order to schedule outpatient and psychiatric services. They are a vital part of the organization and deliver the first impression our clients receive of...
-
Physical Therapist
1 week ago
Springfield, United States MAS Medical Staffing Full timePT for Springfield, MO. this will provide you with a wide range of expertise and career development.Requirements:Bachelors Degree in Physical Therapy1 plus years of experience as a PT preferredMust have active Physical Therapist licenseBenefits:MAS Medical Staffing has hundreds of diverse and rewarding positions throughout the country for Allied Health...
-
Physical Therapist
1 day ago
Springfield, United States MAS Medical Staffing Full timePT for Springfield, OH. this will provide you with a wide range of expertise and career development.Requirements:Bachelors Degree in Physical Therapy1 plus years of experience as a PT preferredMust have active Physical Therapist licenseBenefits:MAS Medical Staffing has hundreds of diverse and rewarding positions throughout the country for Allied Health...
-
Physical Therapist
3 days ago
Springfield, United States Powerback Rehabilitation Full timeSign On Incentive available for select positions! Physical Therapist Key information: Title: Physical Therapist Location/work environment: In facility Reporting structure: Reporting to Director of Rehab Powerback is proud to offer a comprehensive and unique benefits package for those candidates that are qualified, including health insurance benefits,...
-
Physical Therapist
2 days ago
springfield, United States Powerback Rehabilitation Full timeSign On Incentive available for select positions! Physical Therapist Key information: Title: Physical Therapist Location/work environment: In facility Reporting structure: Reporting to Director of Rehab Powerback is proud to offer a comprehensive and unique benefits package for those candidates that are qualified, including health insurance benefits,...
-
PT Sales Associate Cashier
2 months ago
Springfield, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 379004_external_USA-GA-Springfield Address: USA-GA-Springfield-1451 GA Highway 21 S Store Code: Store 02826 Front End (7237644) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...
-
PT Merchandiser in Springfield, MO
3 weeks ago
Springfield, Missouri, United States Claire's Full timeJob Summary: We are seeking a PT Merchandiser to join our team at Claire's. As a PT Merchandiser, you will be responsible for maintaining the visual appeal of our concession shops, ensuring that products are properly displayed and stocked. This role requires frequent travel to various stores within your assigned route. Responsibilities: Recover, replenish...
-
Physical Therapist
1 week ago
West Springfield, United States MAS Medical Staffing Full timePT for West Springfield, MA. this will provide you with a wide range of expertise and career development.Requirements:Bachelors Degree in Physical Therapy1 plus years of experience as a PT preferredMust have active Physical Therapist licenseBenefits:MAS Medical Staffing has hundreds of diverse and rewarding positions throughout the country for Allied Health...
-
Veterinarian Associate
4 weeks ago
Springfield, Virginia, United States Pet Medical Center of Springfield Full timeJob OpportunityWe are seeking an Associate Veterinarian to join our team at Pet Medical Center of Springfield. As a member of our esteemed veterinary care team, you will have the opportunity to provide exceptional patient care and contribute to our mission of delivering individualized veterinary services.Our practice is built on a foundation of excellence,...
-
CNA - Float Pool - PT Days
4 weeks ago
Springfield, United States McKenzie-Willamette Medical Center Full timeCNA - Float Pool - PT DaysHourly Base Rate: $19.95 - $30.29Shift: Days 0700-1930Hours per week: 24 hours per week, 12-hour shiftsDate Posted: 10/1/24Job Summary: In conjunction with the staff nurse, the Certified Nurse Aide provides personal care and comfort to patients and participates as a team member in completing assigned tasks.Qualifications:Current...
-
CNA- Float Pool
5 days ago
Springfield, United States McKenzie-Willamette Medical Center Full timeCNA - Float Pool - PT EveningsHourly Base Rate: $19.95 - $30.29Shift: Evenings/ 1500-2300Hours per week: 32 hours per week, 8-hour shiftsDate Posted:10/31/2024Job Summary: In conjunction with the staff nurse, the Certified Nurse Aide provides personal care and comfort to patients and participates as a team member in completing assigned...