We have other current jobs related to this field that you can find below

  • Quality Assurance Supervisor

    3 weeks ago

    Las Vegas, United States Wynn Las Vegas Full time

    Job DescriptionJob DescriptionJob DescriptionResponsibilities:The Quality Assurance Supervisor is responsible for the daily inspection of guest rooms, suites, villas and guest hallways.• The Quality Assurance Supervisor is required to complete a minimum of 60 guest room inspections per day for the Resort rooms and 40 for the Tower suites, as well as...

  • Quality Assurance Associate I

    4 weeks ago

    Las Vegas, Nevada, United States Sunbit Inc. Full time

    JOB TITLE: Quality Assurance Associate I LOCATION: Las Vegas, NevadaHOURLY RATE: $19.00/HRWORK SCHEDULE: OpenThe Company:Sunbit builds financial technology for real life. Our technology eases the stress of paying for life's expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card...

  • IT Quality Assurance Manager

    2 weeks ago

    Las Vegas, United States Fontainebleau Las Vegas Full time

    POSITION OVERVIEW: The Quality Assurance Manager at Fontainebleau Las Vegas is responsible for ensuring that all products and services meet the highest quality standards, maintaining the resort’s reputation for excellence across all operational areas. This role involves developing, implementing, and maintaining quality assurance protocols and...

  • Quality Assurance Manager

    1 month ago

    Las Vegas, United States Bluegreen Vacations Full time

    The Office Administration Manager (Quality Assurance Manager) is responsible for and management of the Quality Assurance Specialist Team and ensuring that they are functioning as a closing officer and an extension of the sale, new and existing Owners are excited and understand all facets of their Bluegreen Ownership, including benefits of their Bluegreen...

  • Quality Assurance Technician

    3 weeks ago

    Las Vegas, United States Sugarfina USA LLC Full time

    We are looking for a Seasonal Quality Assurance Technician to join our Las Vegas team!Responsibilities:Monitor process controls (Receiving, Allergen Control, Foreign Material Control, Labeling Requirements, Package Integrity, Product Specifications, FEFO, Shipping) to ensure adherence to all food safety and quality programs.Receive, approve/reject, and...

  • Quality Assurance Inspector

    2 months ago

    Las Vegas, United States BOXABL INC Full time

    Job DescriptionJob DescriptionJob SummaryThe Quality Assurance Inspector (QAI) will be responsible for inspecting products purchased and fabricated for compliance with engineering standards and documenting said activities. To be successful as a QAI, you should be able to inspect items with great attention to detail and have strong analytical skills....

  • Food Safety

    2 months ago

    Las Vegas, United States Our Home Full time

    Job DescriptionJob DescriptionThis position will develop and manage Quality, Food Safety and Sanitation programs and activities that will ensure compliance with company policies, food safety standards, government regulations, and industry best practices including GMP and HACCP. The Food Safety / QA Manager will integrate Quality Assurance into all functions...

  • Quality Assurance Manager

    2 months ago

    Las Vegas, United States Nationwide Food Recruiters Full time

    Nationwide Food Recruiters is excited to present another great opportunity to the food and beverage manufacturing community, this time in Las Vegas, Nevada!Las Vegas is renowned for its world-class entertainment, numerous attractions, and vibrant nightlife but it's SO much more!With a plethora of dining options, stunning landscapes, as well as outdoor...

  • Quality Assurance Customer Service Representative

    5 days ago

    Las Vegas, United States TEKsystems Careers Full time

    *Description:* ● Review and analyze a variety of customer support interactions across different channels for accuracy and improvement opportunities (phone, email, chat). ● Evaluate interactions based on established quality standards, focusing on areas like accuracy, clarity, problem-solving effectiveness, and adherence to company policies. ● Provide...

  • Quality Assurance Customer Service Representative

    5 days ago

    Las Vegas, United States TEKsystems Careers Full time

    *Description:* ● Review and analyze a variety of customer support interactions across different channels for accuracy and improvement opportunities (phone, email, chat). ● Evaluate interactions based on established quality standards, focusing on areas like accuracy, clarity, problem-solving effectiveness, and adherence to company policies. ● Provide...

  • Quality Assurance Customer Service Representative

    6 days ago

    Las Vegas, United States TEKsystems Full time

    Description: ● Review and analyze a variety of customer support interactions across different channels for accuracy and improvement opportunities (phone, email, chat). ● Evaluate interactions based on established quality standards, focusing on areas like accuracy, clarity, problem-solving effectiveness, and adherence to company policies. ● Provide...

  • Quality Assurance Customer Service Representative

    2 weeks ago

    Las Vegas, United States TEKsystems Full time

    Description:● Review and analyze a variety of customer support interactions across different channels for accuracy and improvement opportunities (phone, email, chat).● Evaluate interactions based on established quality standards, focusing on areas like accuracy, clarity, problem-solving effectiveness, and adherence to company policies.● Provide...

  • Lead Quality Assurance Engineer

    4 days ago

    Las Vegas, Nevada, United States Jobot Full time

    Descripción del Trabajo100% Remoto - Industria del Juego - Sé parte de algo especialAcerca de nosotros:Si deseas ser parte de algo significativo, no busques más.Este puesto es fundamental para garantizar la integridad matemática de las tecnologías de juego, cumpliendo con las regulaciones jurisdiccionales y los estándares técnicos a través del...

  • Quality Control Lead

    4 days ago

    Las Vegas, Nevada, United States Wynn Las Vegas Full time

    Job OverviewThe Quality Assurance Supervisor plays a crucial role in maintaining the high standards of cleanliness and service at Wynn Las Vegas. This position involves the thorough inspection of guest accommodations and public areas to ensure they meet our esteemed quality benchmarks.Key Responsibilities:Conduct a minimum of 60 inspections of guest rooms...

  • Quality Assurance Customer Service Representative

    5 days ago

    Las Vegas, NV, United States TEKsystems Careers Full time

    *Description:* Review and analyze a variety of customer support interactions across different channels for accuracy and improvement opportunities (phone, email, chat).Evaluate interactions based on established quality standards, focusing on areas like accuracy, clarity, problem-solving effectiveness, and adherence to company policies.Provide constructive...

  • Quality Control Lead

    3 days ago

    Las Vegas, Nevada, United States Wynn Las Vegas Full time

    Job OverviewThe Quality Assurance Supervisor plays a crucial role in maintaining the high standards of cleanliness and guest satisfaction at Wynn Las Vegas.Key Responsibilities:Conduct daily inspections of guest accommodations, including rooms, suites, and villas, ensuring compliance with established cleanliness standards.Complete a minimum of 60 inspections...

  • Shipping Supervisor

    3 months ago

    Las Vegas, United States PBD Worldwide Full time

    Shipping Supervisor Schedule: Full Time Schedule General Job Description  Responsible for the management of a team performing daily picking, packing, checking and shipping of orders in a zone or multiple zones to exceed client and company standards  Ensure shipping routing guides are met  Coach, counsel, communicate and motivate staff to exceed...

  • Audio - Quality Control Operations Supervisor

    3 months ago

    Las Vegas, United States Entertainment Technology Partners Full time $54,700 - $81,100

    For over 35 years, LMG has provided video, audio, and lighting solutions to conventions and meetings, international concert tours, nationally televised events, and FORTUNE 500 company presentations. Now you have the opportunity to explore a career at LMG. Join the hard-working and passionate team that delivers unparalleled audiovisual support to events...

  • Quality Assurance Manager

    2 weeks ago

    Las Vegas, United States SoftHQ Inc Full time

    Role- QA ManagerLocation- Las Vegas, Nevada (Onsite)Implementation- HCL AmericaLong Term ContractMust have: hospitality domain w/ experience in Opera, CRS, RMS systems & integrationJob Description:-QA Manager 6-10 Years of experience in hospitality domain with preferable experience in Opera, CRS RMS systems, and integration. Manage execution of manual and...

  • Quality Assurance Manager

    2 weeks ago

    Las Vegas, United States SoftHQ Inc Full time

    Role- QA ManagerLocation- Las Vegas, Nevada (Onsite)Implementation- HCL AmericaLong Term ContractMust have: hospitality domain w/ experience in Opera, CRS, RMS systems & integrationJob Description:-QA Manager 6-10 Years of experience in hospitality domain with preferable experience in Opera, CRS RMS systems, and integration. Manage execution of manual and...

Quality Assurance Supervisor

2 months ago

Las Vegas, United States Aurora Payments LLC Full time

Job Description

Job Description

Quality Assurance Supervisor – Las Vegas, NV

Who we are:

Aurora Payments is a united network of processing, technology, and payment solutions. Over the years, we have grown to capture a significant portion of nationwide market-share in various specific industries due to our superior rates and services. Our Client and Partners’ success drives our team to provide the best quality products, customer service, and technical support in the industry. Our goal is to help businesses of all sizes grow their revenue streams and increase efficiency through secure and compliant payment processing.

We are a leading payment services and solutions organization headquartered in Las Vegas, Nevada, with 22,000 merchants and $10 billion in annual processing. Visit

www.risewithaurora.com

to learn more about us.

The Opportunity: We are seeking a detail-oriented person who can work independently with minimum supervision and who is able to work under pressure to meet deadlines. This person should be able to effectively multi-task and thrive in a fast-paced work environment. This person should be a knowledge seeker and a go-getter who will take initiative. Selected candidate will be responsible for the build out and management of a full and robust Quality Assurance program for all the Aurora Call Center Operations. Their role will be to build upon the existing program standards to create a fair and consistent go forward assessment, reporting and QA/QC program that will look at work across all operational functions with a primary focus on driving call center and operational processing stats. They will be responsible for leading a team, identifying gaps and building out procedures that support strong and documented go forward processes to drive operational success and exceptional QA & NPS scores.

The Responsibilities:

Act as a key Quality and Control support for Operations team buy building out and maintain a strong Quality framework Design, create and implement a weighted quality scoring framework across all of Operations Build a team to assess an agreed upon monthly work sample to ensure accuracy Report out monthly scores on the individual and team level Provide monthly business reviews and action plans to Senior Leadership[DM1] Be able to speak to quality and quality trends to Aurora’s Leadership Team Host iterative calls with Leadership to discuss gaps, create alignment on processes and controls Assist in creating and revising procedures to ensure best in class processing Interface with Training to implement knowledgebase updates and curriculum to reduce gaps in understanding as identified through the quality program Provide timely feedback on negative or high risk interactions Build a culture of control around a strong and positive quality framework

About you:

You are looking for a career with room to grow and the training that will set you up for success. You like to drive added value for our team via coordination of Ops team efforts to meet our clients’ needs, bringing clarity on requests and solutions, helping to design and inspire the best solutions.

QUALIFICATIONS: Technical Support and/or installation background preferred Knowledge in firmware updates, software loads, remote troubleshooting skills preferred Experience working in CRM/Software Ticketing programs preferred Experience in phone monitoring Strong computer proficiency -- including Microsoft Office, Internet, Outlook, etc. Spelling, punctuation, and grammar skills are also important for all positions within the company. These skills are necessary to complement organization, attention to detail, independence, analyzing information and decision making for prioritizing tasks. Experience in a fast-paced office environment Ability to take initiative and utilize innovative techniques Ability to interact with various departments throughout the organization Ability to participate as a team player Ability to plan, prioritize and coordinate daily tasks; time-management is key A positive attitude, professional work ethic, ability to learn quickly and excellent verbal communication skills are a must Bilingual preferred but not required

What we offer:

Health, Dental, Vision Insurance Paid Holidays 401(k) Plan Small, collaborative teams where you can impact both outcome and culture In-office and off-site team building events Company outings Catered lunches

#J-18808-Ljbffr