The Common Market: Customer Support Associate II
3 weeks ago
The Common Market: Customer Support Associate II
The Common Market, a mission-driven distributor of local foods to communities in the Mid-Atlantic, Texas, Southeast, and Great Lakes, seeks a Customer Support Associate II to provide exceptional customer service and support to our valued customers. Our mission is to strengthen regional farms while making local products accessible to communities and the institutions that serve them.
In this role, you will be responsible for building and maintaining strong relationships with our buyer partners, ensuring their needs are met and their questions are answered. You will serve as a point of contact for customers, handling inquiries, resolving issues, and providing product information. Additionally, you will track orders, update customer accounts, and collaborate with internal teams to ensure a smooth and seamless customer experience.
FULLY REMOTE Hours are Sunday-Thursday Noon-8 PM Eastern Time
the ideal candidate is located near one of our hubs (Atlanta, Philadelphia, Houston, Chicago). The Customer Support Associate supports customers across the country in multiple time zones from New York, Philadelphia, DC, Atlanta, Birmingham, Houston, Chicago.
Responsibilities:
Act as the primary point of contact for customers, responding to inquiries and providing exceptional customer service
Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty
Address customer issues and concerns, resolving them in a timely and satisfactory manner
Provide product information, including availability, pricing, and order status
Track and monitor customer orders, ensuring on-time delivery and accuracy
Update customer accounts and maintain accurate and up-to-date records
Collaborate with internal teams, including sales, marketing, and operations, to ensure a seamless customer experience
Communicate customer feedback and insights to internal teams, contributing to ongoing improvements and enhancements
Assist with administrative tasks, such as data entry and reporting
Requirements
Requirements:
Previous customer support or customer service experience
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to multitask and prioritize in a fast-paced environment
Attention to detail and accuracy
Experience working with CRM systems or customer databases
Passion for local farm food and sustainable agriculture
Ability to work collaboratively in a team-oriented environment
Positive attitude and willingness to go the extra mile for customers
High school diploma or equivalent
$19/ hour
5 Paid Holidays
Life Insurance (Basic, Voluntary & AD&D)
#J-18808-Ljbffr
-
Marketing Specialist II
2 weeks ago
Houston, United States Valicor Environmental Services LLC Full timeJob DescriptionJob DescriptionMarketing Specialist IIAbout Us:Valicor Environmental Services is a leading provider of non-hazardous wastewater treatment, recycling, and disposal solutions for industrial and manufacturing customers across North America. With a commitment to sustainability and environmental stewardship, Valicor helps businesses manage their...
-
Sales Support, Customer service
1 week ago
Houston, United States AP Recruiters & Associates Full timeJob DescriptionJob DescriptionJob Title: Customer Service Rep II Sales SupportHouston, Texas 770029 months onsite , W2 ContractorPosition Specific Description:The successful candidate for this role will have experience in the retail energy environment; possess common knowledge of the PUCT rules and regulations specific to the energy industry with excellent...
-
Customer Support Associate
7 days ago
Houston, United States Valyrian Enterprises, inc Full timeJob Description Job Description Hiring an Energetic Full-Time Entry-Level Customer Support Associate: Our company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Support Associate team has...
-
Customer Support Associate
2 weeks ago
Houston, United States Valyrian Enterprises, inc Full timeJob DescriptionJob DescriptionHiring an Energetic Full-Time Entry-Level Customer Support Associate:Our company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Support Associate team has...
-
Customer Support Associate
6 days ago
Houston, United States Valyrian Enterprises, inc Full timeJob DescriptionJob DescriptionHiring an Energetic Full-Time Entry-Level Customer Support Associate:Our company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Support Associate team has...
-
Sports Minded Marketing and Promotions Associate
2 weeks ago
Houston, United States The Now Full timeWe are a dynamic group of professionals! Together we make up a promotional marketing and advertising firm. We work within a competitive team environment. We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, teamwork, and accountability.As a business, we highlight a customer-centric experience of...
-
Sports Minded Marketing and Promotions Associate
2 weeks ago
Houston, United States The Now Full timeJob DescriptionJob DescriptionWe are a dynamic group of professionals! Together we make up a promotional marketing and advertising firm. We work within a competitive team environment. We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, teamwork, and accountability.As a business, we highlight a...
-
Marketing Associate
6 days ago
Houston, United States AMG Marketing, inc Full timeJob DescriptionJob DescriptionWith years of experience in the marketing and sales field, AMG Marketing has created relationship-based methods focused on our innovative marketing and sales outreach techniques. There is no secret to our success. We simply build genuine, respectful, and transparent relationships with our clients and exceed their expectations....
-
Patient Access Representative II
3 days ago
Houston, United States Common Spirit Full timeOverview Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere...
-
Capital Markets Associate
3 weeks ago
Houston, United States 5 Legal Full timeJob DescriptionJob DescriptionTop AmLaw 100 law firm seeks an associate to join their Capital Markets Team in any of their Atlanta, Charlotte, Chicago, Denver, Houston, or New York offices. The ideal candidate should have 3-6 years of experience working on securities and capital markets transactions (e.g., IPOs, other offerings of common stock, preferred...
-
Marketing Associate
7 days ago
Houston, United States Mosaec Full timeHouston, Texas, The Marketing Associate is responsible for collaborating with the marketing team, onsite teams, and regional leadership to create customized tactical marketing strategies and ensure consistent deployment across their portfolio. They will partner with groups internal and external to implement a strategic marketing plan that aligns with...
-
Central Market Houston Cashier
1 week ago
Houston, United States Central Market Full timeOverview: Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to...
-
Customer Service Rep II
5 days ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment. This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
-
Customer Service Rep II
6 days ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
-
Customer Service Rep II
7 days ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
-
Customer Service Rep II
7 days ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
-
Customer Service Advocate II
3 weeks ago
Houston, United States Harris Health System Full timeThe Customer Service Advocate II is a position within the Community Health Choice Customer Service Center that is primarily responsible for, but not limited to responding to incoming hotline inquiries as they relate to benefits and eligibility verifi Customer Service, Advocate, Service, Retail, Healthcare, Customer
-
Marketing Associate
6 days ago
Houston, United States AMG Marketing, inc Full timeJob DescriptionJob DescriptionCalling all professional and entrepreneurial-minded renewable energy fanatics! AMG Marketing is looking for an enthusiastic, motivated, self-starter who is environmentally conscious to join our growing Renewable Energy Marketing Associate Team! Our mission is to assist others in reducing the cost of their utilities while...
-
Sales and Marketing Associate
4 weeks ago
Houston, United States Grace Emergency Room Full timeWe are seeking a highly skilled, adaptable, and reliable sales and marketing associate to help take our company to the next level. You will be responsible along with our team to plan and implement our sales, marketing, and advertising activities. You should be familiar with analysis and market research, product and service promotion, and anticipation of...
-
PATIENT ACCESS REPRESENTATIVE II
6 days ago
Houston, TX 77020, USA, United States Common Spirit Full timeOverviewBaylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else...