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Customer Service Rep

3 months ago

Anaheim, United States Arizona Tile Full time

Assist retail customers and contractors, both in person and over the phone, to meet their needs. You will be responsible for using design skills and product knowledge to assist customers in selecting the products that will achieve their design and durability objectives. You will also work with customers to select the stone slabs that will become their granite kitchen counter, marble floor or any other numerous possibilities. Orders are entered via a computer program within a Microsoft Windows environment. You will be providing the best buying experience available. Product training provided. This is a non-commissioned sales position. Salary range is $19.00 to 23.00 per hour, DOE. Job Requirements: Ability to work flexible hours, including Saturdays. 2+ years retail sales skills in a professional environment. Prior work experience working with stone, granite, or slabs. Basic computer skills working within a Windows environment. Knowledge of design elements: size, proportion, color, balance, and light is a plus. Expectations: Demonstrate a positive attitude of cooperation and respect. Exceptional customer service skills with the ability to provide individualized service. Ability to work independently as well as part of a team. Self-starter who proactively finds solutions to customers’ needs. Excellent communication skills including verbal, written, and telephone. Benefits: Competitive wage, depending on experience. Medical benefits. Dental benefits. Vision benefits. Long Term Disability Insurance. Life Insurance. 401(k) Retirement Plan, with discretionary employer match. Paid Time Off (PTO) accrues each pay period. Plus 48 hours SICK time granted annually. Employee discount on tile and slabs. On the job training on tile and granite products. #J-18808-Ljbffr