Director, Operational Risk Management
2 weeks ago
Description
As part of this role, you will:
Define, deploy and maintain the Operational Risk Management Program for the bank; primary focus within the Operations Division for assessment and governance.
Serve as chair of Operational Risk Committee (ORC) and other committee involvement and leadership.
Develop, design and co-chair the External (customer) Fraud Committee, partnering with Bank Protection and Consumer Banking to proactively strategize fraud prevention efforts and respond to fraud incidents.
Provide leadership and support for Consumer Operations safety/soundness, including assessment design, to ensure a proactive risk focus, design of operational practices for banking centers standards and requirements and partnering with the Director of Retirement Operations and Consumer Services (ROCS) in facilitating the Executive Retail Operations Committee (EROC).
Oversee financial controls reporting and dashboards within Operations to ensure the reconciliation function is performed with appropriate attention and timeliness and represents a working partnership with Finance.
Build and maintain short and long term operational risk improvement roadmaps.
Deploy metric dashboard to track and manage Key Performance Indicators (KPI) and Key Risk Indicators (KRI).
Provide direct support on changes to ensure the operations team mitigate risk appropriately.
Serve as a liaison between line 1, 2 and 3 risk and audit personnel to facilitate progress of the program.
Ensure risk events and changes are documented and corrective action plans to mitigate risks are deployed.
And much more...
To be successful in this position, we require the following:
Bachelor's degree in business or a related field OR Associate Degree/ Two years of College + Two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience).
Over eight (8) years of banking operations experience.
To be successful in this position, we would prefer the following:
Risk Management
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