Current jobs related to Customer Relations Specialist - Freehold - Orkin

  • Customer Relations Representative

    3 days ago

    Freehold, New Jersey, United States Ed Hocker - State Farm Agent Full time

    Benefits:License ReimbursementSalary Plus Commission401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Ed Hocker - State Farm Agent, you will generate the kind of exceptional...

  • Customer Service Specialist

    3 days ago

    Freehold, New Jersey, United States Michaels Stores Full time

    About the Role:We are seeking a skilled Customer Service Specialist to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining store recovery standards, and ensuring a well-merchandised store environment.

  • Senior Collections Specialist

    3 weeks ago

    Freehold, New Jersey, United States Jobot Full time

    Flexible Opportunity with Opportunity for Growth - Employee Owned OrganizationThis Jobot Job is hosted by: Anna BurkAre you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume.Salary: $25 - $28 per hourA bit about us:A family-owned and operated organization with an established client-base.Why join us?We offer profit-sharing, 401k...

  • Auto Glass Specialist Opportunity

    3 days ago

    Freehold, New Jersey, United States Safelite Group, Inc. Full time

    We are seeking a skilled Auto Glass Specialist to join our team at Safelite Group, Inc. As an Auto Glass Specialist, you will play a critical role in ensuring the quality and timeliness of our auto glass repair and replacement services.About the JobThis position offers a unique opportunity to learn and grow with our company. Our paid training program will...

  • Senior Collections Specialist

    4 weeks ago

    Freehold, United States Jobot Full time

    Flexible Opportunity with Opportunity for Growth - Employee Owned Organization! This Jobot Job is hosted by: Anna Burk Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $25 - $28 per hour A bit about us: A family-owned and operated organization with an established client-base. Why join us? We offer...

  • Customer Service Representative

    3 days ago

    Freehold, New Jersey, United States Ascendo Full time

    Overview:We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal...

  • Customer Service Representative

    3 days ago

    Freehold, New Jersey, United States Ascendo Full time

    Job DescriptionThe Customer Service Representative will serve as the primary point of contact for customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services.Key Responsibilities:Customer Support: Handle incoming calls, emails, and inquiries from customers regarding waste disposal services.Provide Accurate...

  • Customer Experience Advocate

    2 days ago

    Freehold, New Jersey, United States Ascendo Full time

    Service Delivery RoleThe Customer Service Representative will serve as the primary point of contact for customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services.Key Responsibilities:Provide Accurate Information: Provide accurate information about service offerings, pricing, scheduling, and service area...

  • Customer Service Expert

    3 days ago

    Freehold, New Jersey, United States Ed Hocker - State Farm Agent Full time

    Company OverviewAs a Customer Relations Representative with Ed Hocker - State Farm Agent, you will be part of a successful insurance agency that values exceptional customer experiences. Our team is dedicated to helping people and growing our business through the efforts of talented individuals like you.Job DescriptionYou will play a key role in resolving...

  • Custom Clothing Specialist

    3 days ago

    Freehold, New Jersey, United States Men's Wearhouse Full time

    The Sales Associate role at Mens Wearhouse involves working in a team environment to deliver excellent customer service and meet sales targets. You will be responsible for assisting customers with their shopping needs, answering questions about products, and making recommendations to help them find the perfect item.Main Responsibilities:Assist customers with...

  • Legal Support Specialist

    2 days ago

    Freehold, New Jersey, United States Ansell | Ansell Grimm & Aaron, P.C. Full time

    **Job Overview**Ansell | Ansell Grimm & Aaron, P.C. is a renowned law firm seeking a skilled Legal Support Specialist to join our Matrimonial department.This is an exciting opportunity for a highly motivated individual to work in a fast-paced legal environment and contribute to the success of our team.**Responsibilities:**Manage client communications,...

  • Customer Experience Ambassador

    4 days ago

    Freehold, New Jersey, United States Sherwin-Williams Full time

    Required Skills and QualificationsHigh school diploma or equivalent required; some college preferredOne year of experience working in a delivery, retail, or customer service position preferredPrior work experience selling paint and paint-related products preferredPrior work experience operating tinting and mixing equipment preferredIn addition to these...

  • Customer Service Manager

    3 weeks ago

    Freehold, United States Stop & Shop Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 413748 Address: USA-NJ-Freehold-160 Village Center Drive Store Code: Human Resources - Brands (5148915) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and...

  • Night Warehouse Fulfillment Specialist

    3 weeks ago

    Freehold, New Jersey, United States Shore Point Distributors Full time

    Night Warehouse Fulfillment Specialist - Freehold, New Jersey Shore Point Distributing Company, one of New Jersey's largest beer distributors, is seeking a full-time Night Warehouse Fulfillment Specialist. Located in Freehold, we carry an extensive line of national, regional, and local craft beers for sale to customers in Monmouth, Ocean, Middlesex,...

  • Customer Success Specialist

    7 days ago

    Freehold, New Jersey, United States IT BY DESIGN Full time

    Company OverviewIT By Design is a leading provider of comprehensive IT solutions, specializing in managed services, cloud solutions, cybersecurity, and more. We focus on innovation, collaboration, and customer-centricity, empowering businesses with cutting-edge technology solutions.We prioritize the well-being and success of our community, contributing...

  • Night Warehouse Fulfillment Specialist

    3 weeks ago

    Freehold, New Jersey, United States Shore Point Distributors Full time

    Night Warehouse Fulfillment SpecialistShore Point Distributing Company, one of New Jersey's largest beer distributors, is seeking a full-time Night Warehouse Fulfillment Specialist. Located in Freehold, we carry an extensive line of national, regional, and local craft beers for sale to customers in multiple counties.Job ResponsibilitiesVerify products loaded...

  • Meat Cutter and Specialist

    3 days ago

    Freehold, New Jersey, United States Walmart Full time

    About the RoleWe are seeking a skilled Meat Cutter and Specialist to join our team. As a Meat Cutter and Specialist, you will be responsible for preparing meat products according to established standards, maintaining product quality standards, and providing exceptional customer service to members.Key ResponsibilitiesPrepare meat products according to...

  • Payroll Specialist

    5 days ago

    Freehold, New Jersey, United States Quick Response Fire Protection Full time

    Company OverviewQuick Response Fire Protection has been a leading provider of fire protection services for over 25 years. Our commitment to excellence and customer satisfaction has earned us a reputation as the largest provider of fire protection systems in New Jersey.We are seeking a detail-oriented Payroll Specialist to join our team in Freehold, NJ. The...

  • Prepared Foods Specialist

    3 days ago

    Freehold, New Jersey, United States Sam's Club Full time

    At Sam's Club, we seek a talented Prepared Foods Specialist to join our team. As a key member of our cafe staff, you will play a vital role in ensuring the highest level of customer satisfaction by preparing and serving fresh, high-quality food products.About the Role:Maintain up-to-date knowledge of product specifications related to prepared food...

  • Director of Community Relations

    7 days ago

    West Freehold, New Jersey, United States The Jewish Home for Rehabilitation and Nursing Full time

    Director of Community RelationsJoin the team at The Jewish Home for Rehabilitation and Nursing as a member of our proud and caring staff. We care for our staff while we care for our residents and patients. As a member of The Jewish Home for Rehabilitation and Nursing, you will enjoy being part of a valued team where personal advancement and the development...

Customer Relations Specialist

1 month ago

Freehold, United States Orkin Full time

Overview:

We Need Your Next-Level Service Mindset at the Best in Pests.

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a jobyoull have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back.

With Orkins award-winning training program, youll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now

Responsibilities:

As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

  • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
  • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you
  • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
  • Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
  • Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
  • Reschedule unserviced accounts within 24 hours
  • Participate in quality assurance processes, programs, and initiatives
  • Safeguards customers privacy and other proprietary information

What type of benefits will you receive?

  • Pay of USD $18.00 to $21.00 hourly
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program

Why should you choose Orkin?

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • The Pest Management Industry is growing and is a recession resistant line of business
  • You have a service-oriented mindset that leads you to build loyalty and trust with clients
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to join a company that supports the community
  • Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?

Qualifications:

What do you need to be successful?

  • Previous experience in Customer Service or Sales preferred
  • High School Diploma or equivalent required
  • Excellent interpersonal and communication skills
  • Basic computer skills in various software and web-based applications
  • Proficient in Microsoft Office
  • Strong attention to detail and follow through
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws. This includes completing a drug test and having a valid drivers license.

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
  • Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer