Customer Service Representative

4 weeks ago


Dedham, United States Extra Space Full time

As an Customer Service Representative, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

  • $19.00 - $21.00 per hour.
Extra Space Storage is the largest self storage company in the United States by store count, with over 3,600 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Benefits We Offer You
  • A work/life balance that allows you to work 5 days a week and be off work by 6pm.
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay + monthly bonus opportunity.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • EXTRAHealthy Wellness Program with rewards towards your medical premium.
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Your Responsibilities
  • Provide excellent customer service.
  • Meet sales goals through unit rentals, unit insurance, and moving supplies.
  • Guide new customers through rental processes and agreements.
  • Maintain facilities - sweeping, mopping, changing light bulbs, etc.
  • Work independently on daily tasks as well as cooperate with team members.
  • May be required to run errands for the facility and travel to other store locations.
Your Qualifications
  • 1+ year of customer-facing employment experience.
  • Strong computer skills.
  • Current, valid driver's license with access to a reliable personal vehicle (except in NYC.)
  • High school diploma or GED equivalent.


Find additional career opportunities at careers.extraspace.com

If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.

If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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