Web3 Experience Manager
4 weeks ago
About Us:
Analog is building a true Layer-0 blockchain network that ushers in the omnichain future, secured with the Proof-of-Time consensus mechanism.
Backed by world-class investors, our vision is to facilitate the seamless communication of time data (events) between decentralized applications across different chains.
We are seeking an experienced Web3 Experience Manager to join our Marketing team. In this role, you will strategize, implement, and coordinate events and initiatives for community engagement and retention, as well as work with team leaders to foster a positive culture, including organizing events for the Analog community.
About the Role
Collaborate with the marketing team to train managers and moderators, ensuring a superior experience for Analog users.
Respond promptly to community inquiries and automate Support team processes.
Establish SOPs for the Community Marketing team to efficiently and positively address user queries.
Utilize your customer support expertise and enthusiasm for Analog's products to manage inquiries and requests.
Develop processes, tools, and materials for a rewarding user onboarding and support experience.
Assist in crafting the user onboarding process for Analog, suggesting strategies for consistent user satisfaction and proactive issue resolution.
Deepen your understanding of serving Analog's users across various experience portfolios, gaining insights into each community's unique characteristics, anticipating needs, and exceeding expectations.
Enhance Support team documentation and processes through insights from user interactions across the Analog portfolio.
Utilize your expertise in serving users in the crypto and financial sectors to provide exceptional service, actively incorporating user feedback into Analog's growth.
About You
3-5 years of customer support experience in fintech, blockchain, gaming, or related fields.
1+ years of people management experience.
Have a background in digital/social media marketing that goes hand-in-hand with a good understanding of blockchain technology.
Available for flexible hours to ensure uninterrupted user support.
Proficient in industry-standard tools such as Zendesk.
Fluent in the English language, with effective communication skills and keen attention to detail.
Possess the capacity to incorporate feedback from Analog leadership, as well as a collaborative cross-functional approach for integrating user feedback.
Skilled in building relationships for impactful programs.
Have capable leadership abilities within a cooperative team environment, with strong analytical and problem-solving capabilities.
Have a positive and proactive demeanour and be able to thrive in a fast-paced, growth-oriented setting.
Relevant experience within a global high-tech enterprise is desirable, along with a passion for the realm of cryptocurrencies and a cross-cultural mindset.
Analog fosters an inclusive work environment that doesn’t tolerate unjust discrimination against race, religion, gender, disability, age or other qualities. We encourage anyone from around the world to apply as long as they meet the job requirements
#J-18808-Ljbffr
-
Web3 Product Manager
2 weeks ago
San Jose, United States Next Step Systems Full timeWeb3 Product Manager, Silicon Valley, CA We are looking for a Web3 Product Manager for a great opportunity in Silicon Valley, CA. We have 2 openings for this opportunity. This position is 100% onsite and NOT open for Remote. Web3 Product Manager Responsibilities: - Looking for cross-domain product managers, with the focus in the first three years on...
-
Web3 Marketing Manager
1 week ago
San Francisco, United States AnaLog Services Inc Full timeAbout Us: Analog is building a true Layer-0 blockchain network that ushers in the omnichain future, secured with the Proof-of-Time consensus mechanism. Backed by world-class investors, our vision is to facilitate the seamless communication of time data (events) between decentralized applications across different chains. We are a non-hierarchical team seeking...
-
Web3 Senior Content Marketing Manager
7 days ago
San Francisco, United States AnaLog Services Inc Full timeAbout Us: Analog is building a true Layer-0 blockchain network that ushers in the omnichain future, secured with the Proof-of-Time consensus mechanism. Backed by world-class investors, our vision is to facilitate the seamless communication of time data (events) between decentralized applications across different chains. We are seeking a tech-savvy Senior...
-
Recruiter (AI | Web3)
5 days ago
San Francisco, United States Sahara Full timeJob DescriptionJob DescriptionAbout USSahara Labs is an AI and blockchain infrastructure company founded by top researchers and industry experts. We are building a decentralized AI blockchain platform that prioritizes AI asset sovereignty, ensuring security, equity, and accessibility for all users. The Sahara platform empowers users with complete control and...
-
Recruiter (AI | Web3)
22 hours ago
San Francisco, United States Sahara Full timeJob DescriptionJob DescriptionAbout USSahara Labs is an AI and blockchain infrastructure company founded by top researchers and industry experts. We are building a decentralized AI blockchain platform that prioritizes AI asset sovereignty, ensuring security, equity, and accessibility for all users. The Sahara platform empowers users with complete control and...
-
Web3 Senior Content Marketing Manager
4 weeks ago
San Francisco, United States AnaLog Services Inc Full timeAbout Us: Analog is building a true Layer-0 blockchain network that ushers in the omnichain future, secured with the Proof-of-Time consensus mechanism. Backed by world-class investors, our vision is to facilitate the seamless communication of time data (events) between decentralized applications across different chains. We are seeking a tech-savvy Senior...
-
Web3 Senior Content Marketing Manager
2 days ago
San Francisco, United States AnaLog Services Inc Full timeAbout Us: Analog is building a true Layer-0 blockchain network that ushers in the omnichain future, secured with the Proof-of-Time consensus mechanism. Backed by world-class investors, our vision is to facilitate the seamless communication of time data (events) between decentralized applications across different chains. We are seeking a tech-savvy Senior...
-
Web3 Senior Content Marketing Manager
39 minutes ago
San Francisco, United States AnaLog Services Inc Full timeAbout Us: Analog is building a true Layer-0 blockchain network that ushers in the omnichain future, secured with the Proof-of-Time consensus mechanism. Backed by world-class investors, our vision is to facilitate the seamless communication of time data (events) between decentralized applications across different chains. We are seeking a tech-savvy Senior...
-
San Francisco, United States Novapolis Full timeCo-Founder - Business and Operations (Web3 and Confidential Computing)Location: San Francisco, CA (or Hybrid/Remote)Are you a visionary leader with a passion for Web3 and privacy-preserving technologies? Do you have a proven track record of building successful startups and managing business operations in the blockchain and decentralized tech space? We are...
-
San Francisco, United States Novapolis Full timeCo-Founder - Business and Operations (Web3 and Confidential Computing)Location: San Francisco, CA (or Hybrid/Remote)Are you a visionary leader with a passion for Web3 and privacy-preserving technologies? Do you have a proven track record of building successful startups and managing business operations in the blockchain and decentralized tech space? We are...
-
San Francisco, United States Novapolis Full timeCo-Founder - Business and Operations (Web3 and Confidential Computing)Location: San Francisco, CA (or Hybrid/Remote)Are you a visionary leader with a passion for Web3 and privacy-preserving technologies? Do you have a proven track record of building successful startups and managing business operations in the blockchain and decentralized tech space? We are...
-
Web3 Recruiter
1 week ago
San Francisco, United States Job MobZ Full timeCompany Description Job Mobz is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com. Together, we provide talent acquisition services to fit the unique hiring challenges of our clients. Whether they need help building recruiting processes, attracting top talent, or payrolling contractors, we can help. In the role of Web 3...
-
ParagonsDAO: Senior Blockchain/Web3.js Engineer
2 months ago
San Francisco, CA, United States Philpar Full timeWe’re trailblazing the Web3 gaming ecosystem to unleash the potential of gamers. We’re focused on reducing barriers-to-entry for traditional gamers, making playable assets accessible to all, offering education and coaching, igniting the competitive landscape, and building a one-stop shop asset management platform to navigate the frontier of Web3 gaming....
-
Web3 Recruiter
1 month ago
San Francisco, United States Job MobZ Full timeCompany Description Job Mobz is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com. Together, we provide talent acquisition services to fit the unique hiring challenges of our clients. Whether they need help building recruiting processes, attracting top talent, or payrolling contractors, we can help. In the role of Web 3...
-
Web3 Recruiter
1 month ago
San Francisco, United States Job MobZ Full timeJob DescriptionJob DescriptionCompany DescriptionJob Mobz is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com. Together, we provide talent acquisition services to fit the unique hiring challenges of our clients. Whether they need help building recruiting processes, attracting top talent, or payrolling contractors, we can...
-
Web3 Recruiter
11 hours ago
San Francisco, United States Job MobZ Full timeJob DescriptionJob DescriptionCompany DescriptionJob Mobz is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com. Together, we provide talent acquisition services to fit the unique hiring challenges of our clients. Whether they need help building recruiting processes, attracting top talent, or payrolling contractors, we can...
-
Web3/Crypto Marketing Lead
1 month ago
San Francisco, California, United States Analog Full timeAbout Us:Analog is building a true Layer-0 blockchain network that ushers in the omnichain future, secured with the Proof-of-Time consensus mechanism.Backed by world-class investors, our vision is to facilitate the seamless communication of time data (events) between decentralized applications across different chains.We are a non-hierarchical team seeking a...
-
Web3/Crypto Marketing Lead
1 day ago
San Francisco, California, United States Analog Full timeAbout Us:Analog is building a true Layer-0 blockchain network that ushers in the omnichain future, secured with the Proof-of-Time consensus mechanism.Backed by world-class investors, our vision is to facilitate the seamless communication of time data (events) between decentralized applications across different chains.We are a non-hierarchical team seeking a...
-
Global HR Manager
18 hours ago
San Francisco, United States Sahara Full timeJob DescriptionJob DescriptionAbout USSahara is building a decentralized artificial intelligence (AI) network that will offer fair and universal access to global knowledge capital. Through its suite of trustless, permissionless, and privacy-preserving products, including Sahara Chain, Sahara Data, and Sahara Knowledge Agents (KAs), the network aims to...
-
HR Lead
3 weeks ago
San Francisco, United States Sahara Full timeJob Description Job Description About US Sahara is building a decentralized artificial intelligence (AI) network that will offer fair and universal access to global knowledge capital. Through its suite of trustless, permissionless, and privacy-preserving products, including Sahara Chain, Sahara Data, and Sahara Knowledge Agents (KAs), the network aims to...
