Senior Customer Care Agent
1 week ago
Senior Customer Care Agent Shift: Monday - Friday 8 a.m. - 5 p.m. Location: Remote and Hybrid Pay Rate: $51.75/hour Benefits: Paid Weekly, Dental, Health and Vision Benefits 1 year contract with potential for permanent placement Summary Ensures on-time and in-full supply of products from the handover of the supply plan until the delivery to the next supply chain mode/customer. Ensures quality supply of products to customers/patients from assigned internal and external sites through management from planning to execution. Job Description: Plans and directs the analysis of complex business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating and developing systems and procedures that are cost-effective and meet user requirements. Configures system settings and options; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. Responsibilities: Manage domestic and international orders for the diagnostics operations division. Managing orders includes the execution of system functions in SAP for the monitoring and resolution of open orders, verification of availability of goods, and taking the appropriate actions when manual intervention and/or escalation for correctly processing orders or resolving issues is required. Ensures on-time and in-full supply of products from the handover of the supply plan until the delivery to the next supply chain mode/customer. Ensures quality supply of products to customers/patients from assigned internal and external sites through management from planning to execution. Coordinate and communicate with multiple business functions and site representatives including commercial operations, inventory control, planning, and material handling/ shipping operations. Collaborate with Sr. Customer Care Agents for investigating, escalating, and resolving complex order related issues and for new or changed processes to achieve business goals. ssist with identifying, investigating, and developing continuous operational improvement opportunities. Ensure the execution of activities complies with all applicable federal and international regulations and the Global Supply Chain Standards. Communicate to the responsible logistics contacts in case of non-compliance. Process incoming complaints in a timely and accurate manner. Qualifications Bachelor's Degree Technically proficient with SAP SD and software applications (Google, Excel, PowerPoint, Word, etc.). bility to quickly learn complex software application functions and perform necessary daily tasks with minimal direction. Excellent professional and interpersonal communication skills (written and verbal) and a high degree of cultural awareness and sensitivity. Capacity to manage change and maintain a high degree of technical accuracy when prioritizing daily tasks along with project team responsibilities in a fast paced environment. Drug Screen: Yes. The contractor will need a drug screen due to entering hospitals
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Senior Customer Care Agent
3 weeks ago
Indianapolis, United States Cynet Systems Full timeJob Description: Responsibilities: Manage domestic and international orders for the diagnostics operations division. Managing orders includes the execution of system functions in SAP for the monitoring and resolution of open orders, verification of availability of goods, and taking the appropriate actions when manual intervention and/or escalation for...
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Sr. Customer Care Agent
4 weeks ago
Indianapolis, United States Apollo Professional Solutions Full timeJob Description Senior Customer Care Agent Location: Indianapolis, IN (Hybrid) Hourly rate: $46.00 - $51.00 Contractor benefits: Medical, Vision, Dental, 401k Shift: Monday through Friday, 8am to 5pm Summary: Ensures on-time and in-full supply of products from the handover of the supply plan until the delivery to the next supply chain mode/customer. Ensures...
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Sr. Customer Care Agent
4 weeks ago
Indianapolis, United States TalentBurst Full timeJob Title: Sr. Customer Care Agent - Order Management Type of position: Contingent role (there is opportunity for conversion) Duration: 12 months Shift: Monday thru Friday 8 a.m. - 5 p.m. Location: Hybrid Drug Screen: Yes. The contractor will need a drug screen due to entering hospitals. Job Description Ensures on-time and in-full supply of products from...
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Sr. Customer Care Agent
3 weeks ago
Indianapolis, United States inSync Staffing Full timeSr. Customer Care Agent Location: Indianapolis, IN Pay Rate/Range: $51.75 Duration: 1 year+ Hours: 8:00 a.m. to 5:00 p.m. Job Summary: Ensures on-time and in-full supply of products from the handover of the supply plan until the delivery to the next supply chain mode/customer. Ensures quality supply of products to customers/patients from assigned...
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Customer Relations Representative
3 months ago
Indianapolis, United States Steve Oleksiw - State Farm Agent Full timePosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...
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Customer Service Representative
5 months ago
Indianapolis, United States Paul Bryan - State Farm Agent Full timePosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...
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Custom Trade Agent
4 weeks ago
Indianapolis, Indiana, United States Fedex Ground Full timeJob Title: Custom Trade AgentAt FedEx Logistics, we are seeking a highly skilled Custom Trade Agent to join our team. As a Custom Trade Agent, you will play a critical role in ensuring the smooth importation of goods into the US, working closely with importers and government agencies to facilitate customs clearance.Key Responsibilities:Coordinate the...
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Customer Service Representative
2 weeks ago
Indianapolis, Indiana, United States Simo Najib - State Farm Agent Full timeJob OverviewAs a Customer Service Representative for Simo Najib - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. We seek a motivated and self-starting professional who thrives in a fast-paced environment and is eager to learn and grow with our...
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State Farm Agent
4 weeks ago
Indianapolis, United States State Farm Agent Full timeBecome a State Farm Agent. With the brand recognition of a Fortune 50 company, State Farm agents offer products to help customers meet their insurance and financial service needs.If you've ever dreamed of running your own business, but didn't know where to start, this could be for you!Insurance experience is not required! Extensive paid training and coaching...
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Customer Service Agent
4 months ago
Indianapolis, United States Naztec Staffing Full timeJob Description Our clients, leaders in freight and distribution, are looking for looking for a motivated and dedicated Customer Service Agent, and have asked for our help to recruit in the area of Indianapolis, Indiana! EXPERIENCE: - 2-years basic Customer Service experience and or 2-years of industry experience. ESSENTIAL FUNCTIONS: - Answering of...
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Indianapolis, Indiana, United States Tutera Senior Living & Health Care Full timeHousekeeper Role at Tutera Senior Living & Health CareWe are seeking a dedicated and compassionate Housekeeper to join our team at Tutera Senior Living & Health Care. As a Housekeeper, you will be responsible for performing day-to-day activities of the housekeeping and maintenance department, ensuring a clean, safe, and comfortable environment for our...
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Customer Service Representative
3 days ago
Indianapolis, Indiana, United States Kellie Taylor - State Farm Agent Full timeJob OverviewAre you a customer-focused individual looking for a challenging role? As a State Farm Agent Team Member, you will be responsible for establishing relationships with customers, sending payment notices, and performing administrative tasks. This is a great opportunity to work in a team environment and develop your skills in marketing and customer...
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Customer Service Ambassador
21 hours ago
Indianapolis, Indiana, United States Emily Nowlin - State Farm Agent Full timeJob DescriptionAs a valued team member of Emily Nowlin - State Farm Agent, you will have the opportunity to build and maintain strong customer relationships, educate customers on insurance options, and generate leads. Key Responsibilities:Build and maintain strong customer relationships.Educate customers on insurance options using a needs-based...
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Customs Trade Agent
2 days ago
Indianapolis, Indiana, United States FedEx Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customs Trade Agent to join our team at FedEx Logistics. As a Customs Trade Agent, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Provide exceptional customer service and ensure timely...
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Senior Care Coordinator
1 day ago
Indianapolis, Indiana, United States American Senior Communities Full timeAbout the Role:We are seeking a compassionate and skilled Senior Care Coordinator to join our team at American Senior Communities. As a key member of our care team, you will be responsible for coordinating the completion of resident assessments, managing the interdisciplinary care plan process, and promoting individualized support and care of...
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Home Care Coordinator
4 days ago
Indianapolis, Indiana, United States Advantage Senior Care Full timeJob SummaryWe are seeking a highly organized and empathetic Home Care Scheduler to join our team at Advantage Senior Care. In this role, you will play a crucial part in providing comprehensive and consistent patient care by coordinating medical and health services.Key ResponsibilitiesCoordinate internal and external staffing needs to ensure seamless care...
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Nursing Assistant
4 weeks ago
Indianapolis, Indiana, United States Senior Helpers Full timeSenior Helpers Indianapolis is seeking experienced Certified Nursing Assistants (CNAs) to provide high-quality in-home care for seniors in Northwest Indianapolis and surrounding areas. As a CNA with Senior Helpers, you will have the opportunity to make a meaningful difference in the lives of our clients while enjoying a flexible schedule and competitive...
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Custom Trade Agent Specialist
4 days ago
Indianapolis, Indiana, United States Fedex Ground Full timeJob Title: Custom Trade AgentAs a Custom Trade Agent at FedEx Logistics, you will play a crucial role in ensuring the smooth coordination of documentation required by US Customs and Government Agencies for the entry of goods into the US on behalf of importers.Key Responsibilities:Obtain accurate classification of goods for customs release from various...
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Customer Experience Agent
3 weeks ago
Indianapolis, United States Daily Jobs Full timeOur organization is committed to providing outstanding service to our clients. As we scale up our efforts We are on the hunt for individuals to join us and hiring for various positions within our company. This is ideal opportunity for individuals looking to supplement their income or interested in fulltime or parttime positions in a nurturing setting....
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Customer Experience Agent
1 week ago
Indianapolis, United States Daily Jobs Full timeOur organization is committed to providing outstanding service to our clients. As we scale up our efforts We are on the hunt for individuals to join us and hiring for various positions within our company. This is ideal opportunity for individuals looking to supplement their income or interested in fulltime or parttime positions in a nurturing setting....