Current jobs related to Call Center Representative - Washington - Advantia Health

  • Call Center Representative

    6 months ago

    Washington, United States Talkishco Full time

    Description We are looking for an experienced Call Center Representative to join the Talkishco team in Washington, DC. This is an exciting opportunity for an outgoing individual who loves connecting with people and providing outstanding customer service. As a Call Center Representative, you will have the chance to make a difference in the lives of our...

  • Call Center Representative

    3 months ago

    Washington, United States Addison Group Full time

    Our client, a global nonprofit, is seeking a call center representative to support their customer service team. Job Details: Title: Call Center Representative Type: Contract Length: 3-6 Months Location: Washington DC Rate/Salary: $20-$23 per hour Background Check: Required Candidate profile and qualifications Previous experience in a high volume call center...

  • Call Center Representative

    4 weeks ago

    Washington, United States Bighorn Law Full time

    We are looking for an experienced Call Center Representative to join the Talkishco team in Washington, DC. This is an exciting opportunity for an outgoing individual who loves connecting with people and providing outstanding customer service. As a Call Center Representative, you will have the chance to make a difference in the lives of our customers, resolve...

  • Call Center Representative

    2 weeks ago

    Washington, United States Advantia Health Full time

    Job Title: Call Center RepresentativeReiter, Hill & Johnson, a comprehensive obstetrics and gynecology practice, is seeking a highly skilled Call Center Representative to join our team at Advantia Health. As a key member of our customer service team, you will be responsible for providing exceptional patient experiences through timely and accurate scheduling,...

  • Call Center Representative

    2 weeks ago

    Washington, United States nTech Workforce Full time

    Terms of EmploymentContract, 3 Months (Temporary Assignment)This position is 100% remote. Candidates must reside in a commutable distance to Washington, DC (20002) to consider equipment pickup and one-day onsite orientation.There will be six (6) weeks of training between the hours of 8:30am – 5:00pm (EST). Absences are NOT permitted during this period.This...

  • Call Center Representative

    2 weeks ago

    Washington, United States nTech Workforce Full time

    Terms of EmploymentContract, 3 Months (Temporary Assignment)This position is 100% remote. Candidates must reside in a commutable distance to Washington, DC (20002) to consider equipment pickup and one-day onsite orientation.There will be six (6) weeks of training between the hours of 8:30am – 5:00pm (EST). Absences are NOT permitted during this period.This...

  • Call Center Representative Bilingual

    4 weeks ago

    Washington, Washington, D.C., United States Whitman-Walker Health Full time

    Job SummaryWhitman-Walker Health is seeking a highly skilled and compassionate Call Center Representative Bilingual to join our team. As a key member of our Client Services Call Center, you will be responsible for providing exceptional customer service to patients and non-patients via phone, text, email, and written communication.Key...

  • Call Center Representative

    1 month ago

    Washington, United States Stout Full time

    At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence. Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you...

  • Call Center Representative

    3 weeks ago

    Port Washington, United States Northwell Health | GoHealth Urgent Care Full time

    Description Position at Northwell Health GoHealth Urgent Care Location: Remote (Within the Northwell NY Market) - Part Time. Weekends Required. **Candidates must reside in the Nassau, Queens, Suffolk, Staten Island, Brooklyn, Westchester, or Manhattan regions or surrounding areas in New York** Job: Call Center Representative (GoFollow) Pay: $17.00 -...

  • Call Center Representative

    3 months ago

    Washington, United States Ever-Green Tree Care Full time

    Work for the Northwest’s Largest Tree Preservation Service, Ever-Green Tree Care. We perform trimming, pruning & removal services in the Seattle WA area. Our Corporate Office & Call Center are based in Spokane Valley, WA. Our Call Center reps grow new and existing customer relationships by calling residential homeowners to inform them when an Arborist will...

  • Call Center Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Gridiron IT Solutions LLC Full time

    Job SummaryWe are seeking a highly skilled Call Center Representative to join our team at Gridiron IT Solutions LLC. As a Call Center Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to Tier I Helpdesk calls and provide technical support for various issues,...

  • Healthcare Call Center Representative

    2 weeks ago

    Washington, United States nTech Workforce Full time

    Pay Rate: $24/hr on W2 Schedule: Oct 17th – Last date for submitting Applications. Oct 24th – Interviews – Candidates must be available all day on the 24th Oct 25th – Offers Nov 15th – Background Checks Due Nov 21st – Onsite Orientation & Stress Test Nov 25th – Day 1 / Training Start Date Must-Have: Comfortable providing a Photo ID Copy ...

  • Healthcare Call Center Representative

    1 week ago

    Washington, United States nTech Workforce Full time

    Pay Rate: $24/hr on W2 Schedule: Oct 17th Last date for submitting Applications. Oct 24th Interviews Candidates must be available all day on the 24th Oct 25th Offers Nov 15th Background Checks Due Nov 21st Onsite Orientation & Stress Test Nov 25th Day 1 / Training Start Date Must-Have: Comfortable providing a Photo ID Copy Orientation and Equipment...

  • Call Center Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Gridiron IT Solutions LLC Full time

    Job SummaryWe are seeking a skilled Call Center Representative to join our team at Gridiron IT Solutions LLC. As a Call Center Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to Tier I Helpdesk calls and provide technical support for various issues, including...

  • Healthcare Call Center Representative

    2 weeks ago

    Washington, United States nTech Workforce Full time

    Pay Rate: $24/hr on W2Schedule:Oct 17th – Last date for submitting Applications.Oct 24th – Interviews – Candidates must be available all day on the 24thOct 25th – OffersNov 15th – Background Checks DueNov 21st – Onsite Orientation & Stress TestNov 25th – Day 1 / Training Start DateMust-Have:Comfortable providing a Photo ID CopyOrientation and...

  • Healthcare Call Center Representative

    2 weeks ago

    Washington, United States nTech Workforce Full time

    Pay Rate: $24/hr on W2Schedule:Oct 17th – Last date for submitting Applications.Oct 24th – Interviews – Candidates must be available all day on the 24thOct 25th – OffersNov 15th – Background Checks DueNov 21st – Onsite Orientation & Stress TestNov 25th – Day 1 / Training Start DateMust-Have:Comfortable providing a Photo ID CopyOrientation and...

  • Healthcare Call Center Representative

    1 week ago

    washington, United States nTech Workforce Full time

    Pay Rate: $24/hr on W2Schedule:Oct 17th – Last date for submitting Applications.Oct 24th – Interviews – Candidates must be available all day on the 24thOct 25th – OffersNov 15th – Background Checks DueNov 21st – Onsite Orientation & Stress TestNov 25th – Day 1 / Training Start DateMust-Have:Comfortable providing a Photo ID CopyOrientation and...

  • Customer Service Representative

    1 week ago

    Port Washington, New York, United States Global Channel Management Full time

    About the JobAs a French/English Call Center Representative with Global Channel Management, you will be responsible for providing exceptional customer service to our clients. Key Responsibilities: Answer incoming calls and process orders with accuracy and efficiency. Resolve customer complaints and troubleshoot issues to determine the best path for...

  • Healthcare Call Center Specialist

    2 weeks ago

    Washington, United States nTech Workforce Full time

    Job SummaryWe are seeking highly skilled and experienced Contact Center Representatives to support our client's Open Enrollment Season for eligible members in the federal space.Key ResponsibilitiesAnswer 80-100 calls per day from company members pertaining to Open Enrollment questions.Adhere to HIPAA guidelines and other relevant state and federal...

  • Customer Service Representative/Call Center Representative

    2 weeks ago

    Washington, United States Sharp Decisions Full time

    Job Title: Customer Service Representative/Call Center Representative Duration: 18 months contract Location: Washington, DC - Hybrid (Tue, Wed and Thus) Payrate: $22.54/hour on W2 *(Need only W2 and local candidates in Washington, DC ||| No C2C)* The Customer Service Representative (CSR) provides first-level support to end-users by troubleshooting and...

Call Center Representative

2 months ago

Washington, United States Advantia Health Full time

Reiter, Hill & Johnson is seeking an in-office Call Center Representative. This role will be responsible for greeting, registering and schedules patients while working closely with practice providers and staff to ensure an exceptional patient experience. The hours for this role would be from 7:45 a.m.- 4:30 p.m.

Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Serves patients by greeting and helping them on the telephone, scheduling appointments, and maintaining records and accounts.
  • Serves patients by greeting and helping them on the telephone, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors on the telephone; serves as the first touchpoint between the patient and the practice.
  • Performs all registration (or verifies mobile registration) for new patients and updates registration information for established patients.
  • Demonstrates effective handling of patient situations, including upset/dissatisfied customers, and works with other teams as needed to efficiently and effectively resolve customer needs.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone following established scheduling guidelines.
  • Comforts patients by anticipating patients' anxieties, and answering patients' questions.
  • Manages high volume of inbound and outbound calls in a timely manner.
  • Identifies customers' needs, clarifies information, researches issues and provides solutions and/or alternatives.
  • Maintains proper message documentation of patients' requests and forwards to the appropriate party.
  • Reads, understands and responds to all incoming Portal messages via Athena EMR system.

Qualifications:

  • High school diploma or GED required; Associate's degree preferred.
  • Minimum two (2) years of experience in a customer support role held in a medical/clinical office setting.
  • Experience with EMR, computerized scheduling and registration systems including Athena, Greenway and Phreesia.
  • Strong phone and verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types.
  • Ability to multitask, set priorities, and manage time effectively.
  • Able to occasionally travel during the work week.

About Reiter, Hill & Johnson:

Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment. For over forty years we have helped women in the Washington, DC metropolitan area deliver healthy babies and live healthier lives. Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. Learn more at: www.rhjn-obgyn.com

About Advantia Health:

To provide the highest quality patient care available, Reiter, Hill & Johnson is partnered with Advantia Health. Advantia is transforming healthcare for all women setting a higher standard of care and convenience while reducing unnecessary costs. Compassion and value inspire everything we do. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease. Alongside coordinated care, Advantia is pioneering care models that align incentives with the best interests of women and their families.

Please note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 and Flu vaccination is a required condition of employment. _

Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage in EOE M/F/D/V._