Practice Manager

3 weeks ago

Stafford, United States Banfield Full time

SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Practice Manager is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. The Practice Manager, in partnership with the Chief of Staff (COS), ensures good communication with clients, associates, field leadership, Central Team Support, and PetSmart, and partners with the PetSmart Store Director, Salon Manager, Training Manager and PetsHotel Manager (if applicable) to optimize growth of both businesses. The Practice Manager partners with the COS (if applicable) to operate an effective and productive hospital team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital. ESSENTIAL RESPONSIBILITIES AND TASKS ? Live and exemplify the Five Principles of Mars, Inc. within self and team. ? Partner with the Chief of Staff (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance. ? Regularly supervise the team of paraprofessionals in the hospital, consisting of at least two associates and often more (the size of the paraprofessional team will vary by hospital depending on factors such as business volume and client needs). ? Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. ? Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand. ? Identify potential bottlenecks and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care. ? Partner with the Field Director and Chief of Staff (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate paraprofessional staff. ? Direct, lead and mentor the paraprofessional staff to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results. ? Work with the Field Director to establish development plans (PDPs) for the paraprofessionals, and focus teams to deliver the practice priorities and exceed goals while building our culture and brand. Conduct frequent development discussions with paraprofessionals to construct compelling development plans and execute them. ? Effectively create and maintain paraprofessional schedules and work with Chief of Staff to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling. ? Provide effective communication between associates, clients, field leadership and Central Team Support. ? Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback. ? Provide inspirational leadership to the team by creating a positive professional relationship with the Chief of Staff, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support. ? Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients. ? Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Chief of Staff (if applicable), Field Director and Director Veterinary Quality. Position Description Practice Manager - Job Description.docx 2 of 4 Last Revised: 5/3/2018 JP (zones) ? Partner with area Field Director and Director Veterinary Quality to execute market objectives, goals, strategies and measurements (OGSMs). ? Participate in market level teams, discussions, and initiatives. ? Partner with the COS to deliver outstanding financial results for assigned hospital. ? Manage and drive consistent revenue growth and profitability improvements in the hospital(s). Monitor all financial and operational metrics ensuring deviations from plan are addressed timely and appropriately. ? Manage daily operations of hospital(s) to deliver consistent performance in Optimum Wellness Plan growth, market penetration and client and associate retention. Manage overall labor costs while ensuring appropriate scheduling/staffing during all operating hours. ? Build hospital(s) to meet client convenience needs which may include 7-7-7 operating hours/days. ? Use proven methods to promote hospital(s) and Practice growth. ? Responsible for cost containment, cash control/banking, loss prevention, office and medical supply ordering, and inventory management, maintaining acceptable Hospital Audit scores. ? Responsible with COS to develop a stable, trained and technically competent paraprofessional team. ? Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines. ? Provide leadership to other area hospitals as needed throughout the market. ? Ensure compliance with all practice policies and procedures and with all local, state and federal laws. ? Other job duties as assigned

  • Human Resource Manager

    3 weeks ago

    Stafford, United States Sanford Federal Inc Full time

    Job DescriptionJob DescriptionJob Overview:FAR GROUP is looking to hire a Human Resources Manager to oversee all aspects of human resources practices and processes.Job Details:• Job Title: Human Resource Manager• Location: Remote• Schedule: Full-TimeTasks, Duties & Responsibilities:• Develop and implement HR strategies and initiatives aligned with...

  • Immediate hiring | Human Resources Manager

    4 weeks ago

    Stafford, United States Sanford Federal Inc Full time

    Job DescriptionJob DescriptionIntroduction:FAR GROUP, headquartered in Stafford, VA., is a premier, Service- Disabled Veteran Owned Small Business that provides federal professional services, primarily engaged in providing advanced information technology, cybersecurity, management systems support, as well as business and infrastructure management services.We...

  • Program/Project Manager I/II

    3 weeks ago

    Stafford, United States Alexandria Insights Full time

    Job DescriptionJob DescriptionPosition Title:  Program/Project Manager I/IIPosition Locations:  Washington DC and Stafford VAPosition Requirements/Primary Responsibilities:  The Program/Project Manager I and II support Program Executive Office (PEO) Digital for Infrastructure Services (IS) projects with aligned Government Service Owners. The primary...

  • Digital Customer Experience Manager

    3 weeks ago

    Stafford, United States Puffer-Sweiven Full time

    Job DescriptionJob DescriptionCompany Description:For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed...

  • Digital Customer Experience Manager

    4 weeks ago

    Stafford, United States Puffer-Sweiven Full time

    Job DescriptionJob DescriptionCompany Description:For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed...

  • Medical Coding Specialist

    2 weeks ago

    Stafford, United States iMedX, a RapidCare Group company Full time

    Job DescriptionJob DescriptioniMedX is actively recruiting for a Medical Coding Specialist with broad experience in Professional Fee Evaluation & Management coding for both providers as well as facility service lines.  Must have broad-based experience in multiple disciplines with the ability to learn and excel in the application of coding guidelines for...

  • Budget and Management Analyst I

    6 days ago

    Stafford, United States Stafford County Full time

    Job Description Performs entry level professional work assisting in the preparation and analysis of budgets and short- and long-range financial planning and under close supervision provides direction and guidance to departments in their budget process. Does related work as required. Work is performed under oversight and daily direction from supervisor. The...

  • RN New Grad Residency

    3 weeks ago

    Stafford, United States Mary Washington Healthcare Full time

    Details Salary: Open Categories: General Nursing Internal Number: R- Start the day excited to make a difference...end the day knowing you did. Come join our team. Job Summary: The Level I Novice Registered Nurse is an entry-level nurse who has graduated from an accredited nursing program and does not have clinical experience as a Registered...

  • Stafford County

    2 weeks ago

    Stafford, United States Integrated Resources Full time

    Integrated Resources, Inc Stafford, VA (Onsite) Full-TimePosition: Agile CoachLocation: Stafford County, VA (Hybrid)Duration: 8 Months+Experience in using scrum, kanban, and scaled agile framework (SAFe)Five or more years of experience as agile coachTrack record of implementing agile techniques in different work cultures and environmentsExperience in running...

  • Agile Coach

    1 week ago

    Stafford, United States Cynet Systems Full time

    Job Description: Hold stand-up meetings with cross-functional teams to review project status. Support teams in determining resource allocations to maintain agile practices and ensure smooth project delivery. Five plu years of experience as Agile coach. Experience in using scrum, kanban, and scaled agile framework (SAFe). Track record of...

  • Dental Office Receptionist

    3 days ago

    Stafford, United States New Smiles Dental Full time

    Job Overview: We are seeking a skilled Dental Receptionist to join our team with at least 2 years of experience at a Dental office. As a Dental Receptionist, you will be the first point of contact for our patients and play a vital role in providing excellent customer service. Your responsibilities will include managing patient appointments, handling phone...

  • Operational Controller

    1 week ago

    Stafford, United States Elgin Separation Solutions Full time

    Elgin Separation Solutions is currently looking to hire an Operational Controller. The Operational Controller will be responsible for directing and overseeing the operational finance activities for Elgin Separation Solutions including financial plans and policies, accounting practices and reporting, cost accounting, financial forecasting and analysis, and...

  • Security Analyst

    1 week ago

    Stafford, United States Vets Hired Full time

    About the job Security Analyst - 0340 Job Description The Security Analyst performs difficult technical work, ensuring that the County's digital assets are protected from unauthorized access. This involves executing Security Operations tasks, including monitoring the enterprise security posture, phishing simulations, vulnerability tracking, incident...

  • Security Analyst

    3 days ago

    Stafford, United States Vets Hired Full time

    About the job Security Analyst - 0340 Job Description The Security Analyst performs difficult technical work, ensuring that the County's digital assets are protected from unauthorized access. This involves executing Security Operations tasks, including monitoring the enterprise security posture, phishing simulations, vulnerability tracking, incident...

  • Comptroller

    1 week ago

    Stafford, United States Wingstop Full time

    We are seeking a highly skilled and experienced Comptroller to join our team at GSR Group, LLC, an experienced Wingstop Franchisee. As a Comptroller, you will play a crucial role in overseeing the financial activities and operations of our franchise. The ideal candidate will possess strong leadership qualities, exceptional analytical skills, and a deep...

  • Social Media Specialist

    3 days ago

    Stafford, United States Fort Bend Regional Council On Subst Full time

    **Benefits**: - 401(k) - Dental insurance - Health insurance - Vision insurance **About Us**: Join our dynamic team at Fort Bend Regional Council on Substance abuse, Inc., where we're dedicated to making a difference in the community through our mission of prevention and **Changing lives and Giving Hope**. We're committed to leveraging social media as a...

  • Federal Contracting and Acquisition Instructor

    4 weeks ago

    Stafford, United States Claxton Logistics Full time

    Job DescriptionJob DescriptionPosition Description: Claxton Logistics Services LLC, a leader in the Federal acquisition community, is looking for qualified Federal Acquisition instructors to join our team. The instructor must be highly knowledgeable about a Contracting Officer’s (CO) roles and responsibilities in the acquisition process and be able to...

  • Junior Contracts Support Specialist

    3 days ago

    Stafford, United States X Corp Solutions Inc. Full time

    **General Qualifications** Provide basic professional contracts support. This candidate will systematically and effectively assist the Contracts Manager in the management, creation, and execution of contracts to maximize financial and operational performance and minimize risk. The candidate will assist in the compliance with terms are met, as well as...

  • Director of Development

    4 weeks ago

    Stafford, United States Candlelighters Houston Full time

    The ideal candidate will be an outgoing relationship-builder that is responsible for partnerships and fundraising related to the organization. You will identify prospects and build a pipeline of sponsors and partners that will help accelerate the company's financial growth in order to fund our mission of providing emotional, educational, and practical...

  • Human Resources Generalist

    1 week ago

    Stafford, United States LHH Full time

    LHH is seeking a highly experienced HR Generalist to join our dynamic HR team. The Senior HR Generalist will play a key role in overseeing various HR functions, including employee relations, talent management, performance management, compliance, and HR operations.Key Responsibilities:Employee Relations: Serve as a trusted advisor to managers and employees,...