Dental Office Receptionist

4 weeks ago


Stafford, United States New Smiles Dental Full time

Job Overview:
We are seeking a skilled Dental Receptionist to join our team with at least 2 years of experience at a Dental office. As a Dental Receptionist, you will be the first point of contact for our patients and play a vital role in providing excellent customer service. Your responsibilities will include managing patient appointments, handling phone calls, and ensuring the smooth operation of the front desk.

**Responsibilities**:

- Greet and check-in patients, ensuring a warm and welcoming environment
- Schedule and confirm patient appointments using Dentrix software
- Answer phone calls and address patient inquiries or direct them to the appropriate staff member
- Verify insurance coverage and assist with insurance claims processing
- Collect and process patient payments
- Maintain patient records and ensure accuracy of information
- Coordinate with dental assistants and hygienists to ensure efficient patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
- Assist with general administrative tasks as needed

**Experience**:

- Previous experience working in a dental practice.
- Proficiency in using Dentrix is highly desirable
- Familiarity with front desk operations, including managing phone systems and appointment scheduling
- Knowledge of dental terminology and administrative support procedures
- Strong customer service skills with the ability to provide exceptional patient care
- Excellent communication skills, both verbal and written
- Detail-oriented with strong organizational skills

Pay: $19.00 - $20.00 per hour

Expected hours: 32 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Dental office
- Private practice

Schedule:

- Monday to Friday
- Rotating weekends

**Experience**:

- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Dental office: 1 year (required)

Ability to Commute:

- Stafford, VA (required)

Ability to Relocate:

- Stafford, VA: Relocate before starting work (required)

Work Location: In person


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