Patient Service Representative

3 weeks ago

Muskegon, United States US Derm Support Roles Full time
Overview

Come join our team We have an immediate need for a Patient Service Representative in our Norton Shores, MI clinic If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you

Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.

Here are just a few things we offer:
  • Access to health, dental, and vision insurance
  • Health Savings Account $500 matching contribution
  • Eligible for PTO and Holiday pay
  • Company paid life insurance and long term disability (full-time only)
  • Access to voluntary short term disability insurance (full-time only)
  • Access to additional life insurance
  • Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
  • 401K with employer contribution
  • Profit sharing
  • Employee discounts
  • And much more
Responsibilities

Essential Functions
  • Performs opening and closing clinic duties
  • Greets patients, checks in for appointments and verifies insurance
  • Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
  • Checks schedules for added, canceled and no-show appointments throughout the day
  • Schedules follow up appointments as needed
  • Responds to designated tasks in the electronic health record
  • Orders clinic office supplies
  • Sells and tracks cosmetic products
  • Distributes mail
  • Prepares for next day scheduled appointments
Qualifications

Education

High school diploma or equivalent is required

Knowledge, Skills & Abilities
  • 1-2 years of recent medical office experience or in a similar capacity is preferred.
  • Proficient in basic computer functions.
  • Ability to learn new software quickly.
  • Must possess excellent customer service, communication and organizational skills.
  • Ability to operate standard office equipment.
  • Ability to type a minimum of 40 wpm is preferred.
  • Must possess attention to detail.
  • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
  • Ability to respond positively to constructive feedback and direction from supervisors.
  • Must demonstrate professional appearance and manner at all times.
  • Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
  • Ability to maintain confidentiality of information.

  • Patient Services Representative Resource Rehab

    3 weeks ago

    Muskegon, United States Spectrum Health System Full time

    Provides clerical support to assist in the delivery of quality health care services. Essential Functions. Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments. Performs clerical f Patient Services, Representative, Rehab, Rehab, Patient, Healthcare

  • Customer Service Representative

    3 weeks ago

    Muskegon, United States Lake Express Full time

    Job DescriptionJob DescriptionLake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Representatives for our upcoming season!The Lake Express Ferry travels between Milwaukee, Wisconsin and Muskegon, Michigan twice a day, with a third round trip on select summer evenings. All customer service and call center positions are...

  • Customer Service Representative

    4 weeks ago

    Muskegon, United States Lake Express Full time

    Job DescriptionJob DescriptionLake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Representatives for our upcoming season!The Lake Express Ferry travels between Milwaukee, Wisconsin and Muskegon, Michigan twice a day, with a third round trip on select summer evenings. All customer service and call center positions are...

  • Customer Service Representative

    1 week ago

    Muskegon, United States Lake Express Full time

    Job DescriptionJob DescriptionLake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Representatives for our upcoming season!The Lake Express Ferry travels between Milwaukee, Wisconsin and Muskegon, Michigan twice a day, with a third round trip on select summer evenings. All customer service and call center positions are...

  • Customer Service Scheduling Representative Full Time

    4 weeks ago

    Muskegon, United States Trinity Health Full time

    Employment Type:Full time. Shift:Day Shift. Description:Remote position, must be within driving distance of Muskegon. POSITION SUMMARY - Deliver exceptional quality and service to all patients and other customers through a constant pursuit of excelle Customer Service, Representative, Scheduling, Service, Retail, Healthcare, Patient, Physician

  • Customer Service Representative

    7 days ago

    Muskegon, United States Lakeside Surfaces LLC Full time

    **Customer Service Representative** **Reports To: Inside Sales Supervisor** **FLSA Status: Exempt** **SUMMARY** The Customer Service Representative person will focus on providing exceptional customer service to our external and internal client base. Work as a liaison between the client and the internal tactical support teams to create and communicate...

  • Customer Service Representative

    3 weeks ago

    Muskegon, United States U-Haul Full time

    Location: 3587 Apple Ave, Muskegon, Michigan 49442 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    1 week ago

    Muskegon, United States U-Haul Full time

    Location: 3587 Apple Ave, Muskegon, Michigan 49442 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    3 weeks ago

    Muskegon, United States TollFreeForwarding.com Full time

    Founded in 2002, TollFreeForwarding.com (TFF) is an international telecommunications provider (VoIP/SIP). TFF has always been profitable and debt-free with consistent growth. TFF offers highly competitive wages plus bonuses, health benefits, 401(k) with 10% match and immediate vesting, and generous PTO. Do you have the right skills and experience for this...

  • Customer Service Representative

    4 weeks ago

    Muskegon, United States TollFreeForwarding.com Full time

    Founded in 2002, TollFreeForwarding.com (TFF) is an international telecommunications provider (VoIP/SIP). TFF has always been profitable and debt-free with consistent growth. TFF offers highly competitive wages plus bonuses, health benefits, 401(k) with 10% match and immediate vesting, and generous PTO. The Customer Service Representative ensures successful...

  • Customer Service Representative

    1 week ago

    Muskegon, United States TollFreeForwarding.com Full time

    Founded in 2002, TollFreeForwarding.com (TFF) is an international telecommunications provider (VoIP/SIP). TFF has always been profitable and debt-free with consistent growth. TFF offers highly competitive wages plus bonuses, health benefits, 401(k) with 10% match and immediate vesting, and generous PTO. The Customer Service Representative ensures successful...

  • Customer Service Representative

    3 weeks ago

    Muskegon, United States Lakeside Surfaces LLC Full time

    Job DescriptionJob DescriptionCustomer Service Representative Reports To: Inside Sales SupervisorFLSA Status: Exempt SUMMARY The Customer Service Representative person will focus on providing exceptional customer service to our external and internal client base. Work as a liaison between the client and the internal tactical support teams to create and...

  • Customer Service Representative

    4 weeks ago

    Muskegon, United States Lakeside Surfaces LLC Full time

    Job DescriptionJob DescriptionCustomer Service Representative Reports To: Inside Sales SupervisorFLSA Status: Exempt SUMMARY The Customer Service Representative person will focus on providing exceptional customer service to our external and internal client base. Work as a liaison between the client and the internal tactical support teams to create and...

  • Customer Service Representative

    1 week ago

    Muskegon, United States Lakeside Surfaces LLC Full time

    Job DescriptionJob DescriptionCustomer Service Representative Reports To: Inside Sales SupervisorFLSA Status: Exempt SUMMARY The Customer Service Representative person will focus on providing exceptional customer service to our external and internal client base. Work as a liaison between the client and the internal tactical support teams to create and...

  • Customer Service Representative

    1 week ago

    Muskegon, United States Summit Companies Full time

    Are you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be right for you! **Summit Fire...

  • Customer Service Representative

    21 hours ago

    Muskegon, United States Summit Companies Full time

    Are you interested in working for the nations leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be right for you!Summit Fire...

  • Customer Service Representative

    4 weeks ago

    Muskegon, United States Waterstone Insurance Agency Full time

    Job DescriptionJob DescriptionBenefits/Perks:Paid time off (vacation and/or sick days)401kHealth benefitsGrowth potentialSalary plus commission/bonusLicensing paid by agencyPosition Overview:As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive...

  • Customer Service Representative

    1 week ago

    Muskegon, United States Waterstone Insurance Agency Full time

    Job DescriptionJob DescriptionBenefits/Perks:Paid time off (vacation and/or sick days)401kHealth benefitsGrowth potentialSalary plus commission/bonusLicensing paid by agencyPosition Overview:As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive...

  • Customer Service Representative

    1 week ago

    Muskegon, United States Summit Companies Full time

    Job DescriptionJob DescriptionAre you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be...

  • Customer Service Scheduling Rep

    5 hours ago

    Muskegon, United States Trinity Health Michigan Full time

    **Employment Type**: Part time **Shift**: Day Shift **Description**: *** Deliver exceptional quality and service to all patients and other customers through a constant pursuit of excellence and respect for every individual. Foster an environment of participation, teamwork, and professional growth. Responsible for procedure scheduling utilizing the...