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00749 Services Manager Consultant
4 weeks ago
00749 Services Manager Consultant - Global Brand Protection Group
00749 Global Brand Protection Group - Services Manager Consultant
CONTEXT
One of the largest Global Healthcare Companies needs a Consultant in a role similar to an IT Service Manager to work with the Global Brand Protection Group (GBP).
Background/Responsibilities/Requirements
GBP works across the organization to disrupt the fraudulant supply chain of medical devices and pharmaceutical products and there are many aspects to the group. The Service Manager will be working with both internal and external teams across 4 Channels pertaining to counterfeit products. There are 4 internal teams that are the experts in the areas below. The Service Manager will work with the experts in these areas both internal and external to the company.
Monitoring – scanning the web and dark web for counterfeit product
Investigation – Master Data Analysis
Product Management Development – working with the products that have been digitized and authenticated
Features – ensuring that that labels and packaging are printed properly and have indicators to oncover counterfeits out in the field including law enforcement and distributors.
Responsibilities and requirements for the role:
Experience working in a global environment with teams that are internal and external to the company
Background managing a Services Organization in IT or Procurement, etc.
Define what is a project for the group to undertake and then work with the experts in each area so that they can focus on the actual scope of work and be freed up from some of the Service level tasks
Assess and define efficiencies for GBP
Enhancing value chain for Pharma & MedTech
Able to handle complexity and diversity
Responsible for reviewing contracts with vendors
Putting together metrics and KPI’s
Establish and manage to Service Level Agreements
Manage contracts with vendors
Supply chain and manufacturing knowledge is a plus
Sense of curiosity and self starter
DURATION
6 months plus to start
LOCATION
Raritan, NJ 2-3 days a week and the rest of the time remote
COMPENSATION
Competitive C2C rate or hourly W-2
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