Business Development Client Care Specialist

2 weeks ago


Seekonk, United States Infinitiofwestborough Full time

Business Development Client Care Specialist

#1703 Seekonk ,

MA DBA Name Herb Chambers Honda of Seekonk Position Type Full-time Area of Interest Customer Support / Client Care Job Description Herb Chambers Honda of Seekonk

has a fantastic opportunity to start a long and rewarding career for the right person We are seeking a Client Care Specialist to work in our Sales BDC department. This position will be responsible for handling Internet leads, inbound phone calls, and customer retention. Immediate Opening Available Job Responsibilities: Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority. Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership. Obtain customer information and keep accurate database. Maintain a dealership standard for response time. Set up sales appointments with all customers with the focus that all customers are prospective long-term customers. Handle minor customer complaints and misunderstandings. Must be available to work weekends, nights and holidays Benefits Include: Health, dental, Vision and life insurance 401(k) with company match Paid Time-Off Requirements

Must have flexible schedule and able to work weekends Must be self-motivated and performance driven Must be able to attend training Proven experience in sales. Auto sales preferred but not required Strong written and verbal communication skills Highly organized with the ability to learn quickly

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