Reimbursement Account Manager
3 weeks ago
Job Description:Reimbursement Account Manager As a Reimbursement Account Manager supporting Fidelity Health's Clients you will combine consultative account management skills with a growing knowledge of reimbursement account plan administration (FSA, HRA, Commuter, RMSA, LSA). You will provide administrative services and serve as the primary communication point for clients regarding their reimbursement account(s).The TeamYou will be part of the RA Service Team, working closely in a shared mailbox environment with teammates working to support our mid and emerging market. You will work as a primary contact for your dedicated clients and as a secondary contact for clients assigned to your team members, providing exceptional quality service. The Expertise You Have2-5 years' experience of account management experience with proven ability to build and maintain client relationships.2-5 years' experience servicing corporate clients.Bachelor's Degree or equivalent experience.Preferred experience with a broad range of healthcare and wellness benefits.The Skills You BringAccount management skills including building relationships with client contacts and business partners ensuring client satisfaction and retention.You will serve as a primary point of contact to the client, in addition you will be the secondary point of contact to your team member's clients.Demonstrated success in a complex, matrix environment servicing clients.Preferred understanding of reimbursement account administration needs, process, and regulatory knowledge.Familiarity with the full range of healthcare and wellness benefits and associated recordkeeping services.Strong and effective interpersonal and communication skills.Demonstrated ability to balance account management servicing with sound business judgment.Effective organizational, time management, facilitation, and prioritization skills.The Value You DeliverYour proactive execution of administrative processes ensure quality, accuracy, efficiency and when necessary, appropriate root cause analysis and corrective action to ensure services are delivered with high quality.When necessary, your escalation and active participation in the resolution of service issues will ensure these are addressed appropriately within the organization.Your understanding of the objectives and initiatives related to client projects and work with the organization will ensure work is completed with high quality and efficiency.By bringing voice of the customer feedback to the Product Team you will help Fidelity continue to develop industry leading solutionsCertifications:Category:Client Service OperationsFidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
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Reimbursement Account Manager
4 weeks ago
Merrimack, United States Fidelity TalentSource LLC Full timeJob Description:Reimbursement Account Manager \u00A0 As a Reimbursement Account Manager supporting Fidelity Health s Clients you will combine consultative account management skills with a growing knowledge of reimbursement account plan administration (FSA, HRA, Commuter, RMSA, LSA). You will provide administrative services and\u00A0serve as the primary...
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Account Manager
6 months ago
Merrimack, United States Connection Full timeConnection, a Fortune 1000 Global Technology Solutions Provider is adding to our family of passionate individuals. We work together to connect people with technology that enhances growth, elevates productivity, and empowers innovation. If you would like to discover how over 35 years of collaboration has shaped our culture of integrity, teamwork, and mutual...
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Account Manager
6 months ago
Merrimack, United States Connection Full timeConnection, a Fortune 1000 Global Technology Solutions Provider is adding to our family of passionate individuals. We work together to connect people with technology that enhances growth, elevates productivity, and empowers innovation. If you would like to discover how over 35 years of collaboration has shaped our culture of integrity, teamwork, and mutual...
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Inside Sales Account Manager
3 months ago
Merrimack, United States Connection Full timeOverview: As an Account Manager at Connection, you are the foundation of our success, selling technology products and services to small to medium-sized businesses (50-2,000 employees). You establish new accounts through outbound cold calling and prospecting to develop a book of business and manage long-term business-to-business sales relationships with your...
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Inside Sales Account Manager
3 weeks ago
Merrimack, United States Connection Full timeOverview: As an Account Manager at Connection, you are the foundation of our success, selling technology products and services to small to medium-sized businesses (50-2,000 employees). You establish new accounts through outbound cold calling and prospecting to develop a book of business and manage long-term business-to-business sales relationships with your...
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Inside Sales Account Manager
3 months ago
Merrimack, United States Connection Full timeOverview: Connection, a Fortune 1000 Global Technology Solutions Provider is adding to our family of passionate individuals. We work together to connect people with technology that enhances growth, elevates productivity, and empowers innovation. If you would like to discover how over 35 years of collaboration has shaped our culture of integrity, teamwork,...
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Inside Sales Account Manager
3 months ago
Merrimack, United States Connection Full timeOverview: Connection, a Fortune 1000 Global Technology Solutions Provider is adding to our family of passionate individuals. We work together to connect people with technology that enhances growth, elevates productivity, and empowers innovation. If you would like to discover how over 35 years of collaboration has shaped our culture of integrity, teamwork,...
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Inside Sales Account Manager
5 days ago
Merrimack, United States Connection Full time $19As an Account Manager at Connection, you are the foundation of our success, selling technology products and services to small to medium-sized businesses (2,000 seats or less). You establish new accounts through outbound cold calling and prospecting to develop a book of business and manage long-term business-to-business sales relationships with your...
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Senior Manager, Alternative Accounting
2 months ago
Merrimack, United States Fidelity TalentSource LLC Full timeJob Description:The Role As a Senior Manager within the Alternative Accounting team, you will have leadership responsibilities covering all aspects of accounting operations performed by the team supporting Fidelity s alternative investment products.\u00A0 You will oversee a staff of associates performing accounting and pricing functions and act as the...
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Senior Manager, Alternative Accounting
4 weeks ago
Merrimack, United States Fidelity TalentSource LLC Full timeJob Description:The Role As a Senior Manager within the Alternative Accounting team, you will have leadership responsibilities covering all aspects of accounting operations performed by the team supporting Fidelity s alternative investment products.\u00A0 You will oversee a staff of associates performing accounting and pricing functions and act as the...
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Account Manager
6 months ago
Merrimack, United States Connection Full timeWhether you are starting your career or are a seasoned professional, you can be a part of a great sales team at Connection. We are looking for Inside Sales Account Managers to bring their passion for customer service, consultative sales, and problem-solving to our sales teams in Wilmington, OH. Our Inside Sales Account Managers are professionals providing...
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Inside Sales Account Manager
1 month ago
Merrimack, United States Connection Full timeConnection, a Fortune 1000 Global Technology Solutions Provider is adding to our family of passionate individuals. We work together to connect people with technology that enhances growth, elevates productivity, and empowers innovation. If you would like to discover how over 35 years of collaboration has shaped our culture of integrity, teamwork, and mutual...
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Inside Sales Account Manager
3 months ago
Merrimack, United States Connection Full timeOverview: Whether you are starting your career or are a seasoned professional, you can be a part of a great sales team at Connection. We are looking for Inside Sales Account Managers to bring their passion for customer service, consultative sales, and problem solving to our sales teams in Merrimack, NH. Our Inside Sales Account Managers are professionals...
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Inside Sales Account Manager
3 weeks ago
Merrimack, United States Connection Full timeOverview: Whether you are starting your career or are a seasoned professional, you can be a part of a great sales team at Connection. We are looking for Inside Sales Account Managers to bring their passion for customer service, consultative sales, and problem solving to our sales teams in Merrimack, NH. Our Inside Sales Account Managers are professionals...
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Sales Account Manager
7 days ago
Merrimack, New Hampshire, United States Connection Full timeSales Account Manager - Southeast RegionWe're seeking a skilled Sales Account Manager to join our team in the Southeast region. As a Sales Account Manager, you will be responsible for establishing relationships with key decision-makers, overcoming objections, and providing world-class customer service.Key Responsibilities:Develop and maintain relationships...
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Business Development Manager Technical
4 months ago
Merrimack, United States Connection Full timeWhat We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services....
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Risk Manager
1 month ago
Merrimack, United States Fidelity TalentSource LLC Full timeJob Description:The FFIO and Corporate Services Risk Team within the Fidelity Risk Group is looking for a passionate, hard-working team member to help support the business in identifying, monitoring, and mitigating risks in order protect the interests of the firm and our customers. The Risk Manager is responsible for protecting Fidelity s customers and...
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Accounts Receivable
3 weeks ago
Merrimack, NH, United States Fidelity Investments Full timeIf you answered “ yes ” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Merrimack site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once...
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Merrimack, New Hampshire, United States Connection Full timeEstablish a strong presence in the IT industry by driving business growth and development as a Business Development Manager Technical Specialist at Connection.This role requires a strategic thinker who can analyze market trends, identify opportunities, and build relationships with key stakeholders to expand sales of Dell data center product portfolio.The...
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Accounts Receivable
3 weeks ago
Merrimack, NH, United States Fidelity Investments Full timeIf you answered “ yes ” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role , you will help customers feel more confident, make clearer...
