Legal Intake Specialist
2 weeks ago
Leading and innovative plaintiff's trial law firm is looking for an experienced and charismatic Intake Specialist to join their operations call center team. The Intake Specialist must be experienced in client relations and must understand the key role that they play in being the first person that clients will speak with when calling in. They will be responsible for making clients feel immediately comfortable and helping to kickstart their positive experience while understanding that this initial interaction sets the tone for the client's entire visit and is crucial to the firm's success.In addition to being an intake agent, the specialist will act as active manager when the Contact Center Supervisor is away. This position helps train and support other agents on the team. The position is onsite at the operations center in Columbus, Ohio and is full time, 8 hours per day (weekend availability & evening availability).Job duties and responsibilities:gather information from new and prospective clients that may include medical history, criminal history, event reports and investigation findingsrecord the client's history and why they are seeking legal servicesreassure clients who are confused, hurt or scared and asks thoughtful questions to gain as much relevant legal information as possibleEnsure forms have the proper signatures and that they're filled out correctlyHelp train and support other agents on the team when neededKeep all information confidentialCoordinate schedules and appointmentsObtain insurance or billing informationProcess paperworkAnswer incoming inquires via phone, fax or email while taking note of important informationFollow up with clients and sharing vital informationQualification and Experience:Must have a high school diploma and/or GEDMust have legal experience, customer service, contact center experience or related field experienceMust have exceptional people skills and enjoy meeting and talking on the phonesMust have excellent customer service skillsMust have excellent oral and written communication skillsMust have excellent computer skillsMust have excellent attention to detailMust have good temperament and a high standard of ethicsBenefits:Health InsurancePaid time off
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Legal Intake Specialist
3 weeks ago
Columbus, United States The Wright Legal Group Full timeDescriptionOur law office is growing fast and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of...
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Legal Intake Specialist
3 weeks ago
Columbus, United States The Wright Legal Group, LLC Full timeJob DescriptionJob DescriptionOur law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their...
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Legal Intake Specialist
2 weeks ago
Columbus, United States The Wright Legal Group, LLC Full timeJob DescriptionJob DescriptionOur law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their...
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Intake Specialist
4 days ago
Columbus, United States Ohio State Legal Services Association Full timeLegal Aid of Southeast and Central Ohio (LASCO)'s mission is to provide civil legal aid and advocacy to overcome unfairness and injustice, reduce poverty, and increase opportunity. LASCO is the new name for two long-standing legal aid programs, The Legal Aid Society of Columbus and Southeastern Ohio Legal Services, which merged in January 2024. The programs...
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Legal Intake Specialist
4 weeks ago
Columbus, United States De Novo Review Inc Full timeLeading and innovative plaintiff's trial law firm is looking for an experienced and charismatic Intake Specialist to join their operations call center team. The Intake Specialist must be experienced in client relations and must understand the key role that they play in being the first person that clients will speak with when calling in. They will be...
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Legal Intake Specialist
2 weeks ago
Columbus, United States De Novo Review Inc Full timeLeading and innovative plaintiff's trial law firm is looking for an experienced and charismatic Intake Specialist to join their operations call center team. The Intake Specialist must be experienced in client relations and must understand the key role that they play in being the first person that clients will speak with when calling in. They will be...
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Legal Intake Specialist
2 months ago
Columbus, United States Denovo Review Full timeJob DescriptionJob DescriptionLeading and innovative plaintiff’s trial law firm is looking for an experienced and charismatic Intake Specialist to join their operations call center team. The Intake Specialist must be experienced in client relations and must understand the key role that they play in being the first person that clients will speak with when...
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Legal Intake Specialist
2 weeks ago
Columbus, United States Denovo Review Full timeJob DescriptionJob DescriptionLeading and innovative plaintiff’s trial law firm is looking for an experienced and charismatic Intake Specialist to join their operations call center team. The Intake Specialist must be experienced in client relations and must understand the key role that they play in being the first person that clients will speak with when...
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Intake Specialist
5 days ago
Columbus, United States Ohio State Legal Services Association Full timeLegal Aid of Southeast and Central Ohio (LASCO)'s mission is to provide civil legal aid and advocacy to overcome unfairness and injustice, reduce poverty, and increase opportunity. LASCO is the new name for two long-standing legal aid programs, The Legal Aid Society of Columbus and Southeastern Ohio Legal Services, which merged in January 2024. The programs...
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Intake Specialist
3 weeks ago
Columbus, United States Ohio State Legal Services Association Full timeLegal Aid of Southeast and Central Ohio (LASCO)'s mission is to provide civil legal aid and advocacy to overcome unfairness and injustice, reduce poverty, and increase opportunity. LASCO is the new name for two long-standing legal aid programs, The Legal Aid Society of Columbus and Southeastern Ohio Legal Services, which merged in January 2024. The programs...
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Intake Specialist
3 weeks ago
Columbus, United States Ohio State Legal Services Association Full timeLegal Aid of Southeast and Central Ohio (LASCO)'s mission is to provide civil legal aid and advocacy to overcome unfairness and injustice, reduce poverty, and increase opportunity. LASCO is the new name for two long-standing legal aid programs, The Legal Aid Society of Columbus and Southeastern Ohio Legal Services, which merged in January 2024. The programs...
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Intake Specialist
2 weeks ago
Columbus, United States Ohio State Legal Services Association Full timeLegal Aid of Southeast and Central Ohio (LASCO)'s mission is to provide civil legal aid and advocacy to overcome unfairness and injustice, reduce poverty, and increase opportunity. LASCO is the new name for two long-standing legal aid programs, The Legal Aid Society of Columbus and Southeastern Ohio Legal Services, which merged in January 2024. The programs...
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Intake Specialist
2 weeks ago
Columbus, United States Ohio State Legal Services Association Full timeLegal Aid of Southeast and Central Ohio (LASCO)'s mission is to provide civil legal aid and advocacy to overcome unfairness and injustice, reduce poverty, and increase opportunity. LASCO is the new name for two long-standing legal aid programs, The Legal Aid Society of Columbus and Southeastern Ohio Legal Services, which merged in January 2024. The programs...
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Intake Specialist
4 weeks ago
Columbus, United States Dream an Blessing Consulting LLC Full timeJob Title: Intake Specialist Job Summary: We are seeking a highly organized and detail-oriented Intake Specialist to join our team. The Intake Specialist will play a critical role in our organization by overseeing the intake process for new clients and ensuring all required information is accurately collected and documented. The ideal candidate should have...
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Legal Intake Contact Center Agent
3 weeks ago
Columbus, United States Denovo Review Full timeJob DescriptionJob DescriptionLeading and innovative plaintiff’s trial law firm is looking for an experienced and charismatic intake team member to join the operations call center team. Candidates must be experienced in client relations and must understand the key role that they play in being the first person that clients will speak with when calling in....
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Legal Intake Contact Center Agent
2 weeks ago
Columbus, United States Denovo Review Full timeJob DescriptionJob DescriptionLeading and innovative plaintiff’s trial law firm is looking for an experienced and charismatic intake team member to join the operations call center team. Candidates must be experienced in client relations and must understand the key role that they play in being the first person that clients will speak with when calling in....
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Intake Specialist
4 weeks ago
Columbus, United States Acloche Staffing Full timeJob Description Position Title: Intake Specialist Position Reports to: Front Office Coordinator Position Summary: This position is full time Intake Specialist position that rotates through multiple office operations positions to support the practice. The primary responsibility of this role is to provide excellent service to our patients on the phone, and in...
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Intake Specialist
4 weeks ago
Columbus, United States Acloche Staffing Full timeJob Description Position Title: Intake Specialist Position Reports to: Front Office Coordinator Position Summary: This position is full time Intake Specialist position that rotates through multiple office operations positions to support the practice. The primary responsibility of this role is to provide excellent service to our patients on the phone, and in...
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Intake Specialist
2 weeks ago
Columbus, United States Acloche Staffing Full timeJob Description Position Title: Intake Specialist Position Reports to: Front Office Coordinator Position Summary: This position is full time Intake Specialist position that rotates through multiple office operations positions to support the practice. The primary responsibility of this role is to provide excellent service to our patients on the phone, and in...
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Intake Specialist
1 month ago
Columbus, United States The Reserves Network Inc Full timeJob DescriptionJob DescriptionWhen you step into this Intake Specialist role, you unlock endless possibilities to provide exceptional administrative support. Your administrative expertise will strengthen a productive environment focused on quality.This position offers a unique opportunity to contribute to a team dedicated to advocating for justice and...
