In-Force Management Product Project Specialist
3 weeks ago
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.
We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.
Our four values guide our strategy, our decisions, and our interactions:
Make it human.
We care about the people that make up our customers, colleagues, and communities.
Make it about others.
We do what's best for our customers and collaborate to drive progress.
Make it happen.
We work with intention toward a common purpose and forge ways forward together.
Make it better.
We create fulfilling purpose-driven careers by learning from the world and each other.
POSITION TITLE
In-Force Management Product Project Specialist
POSITION LOCATION
Lynchburg, VA (hybrid)
Richmond, VA (hybrid)
YOUR ROLE
As Genworth continues to evaluate the performance of existing blocks of Long Term Care insurance, it is important that we accurately implement rate increases. Genworth's US Life Insurance division is looking for a Product Owner to develop new capabilities for successful implementations of rate increases and associated innovative offerings. You will operate within an Agile environment side-by-side with key business stakeholders, developers, analysts, architects and testing resources to define high level business intent and features, drive solution decisions and ensure finished products meet the needs of all stakeholders. You will provide strategic direction for a team through Product experience and business intelligence. You will shape the strategy and content of IT delivery in an Agile environment.
What you will be doing
Partner with Rate Action Implementation and Rate Action Capabilities agile teams to assist with testing output reviews & provide production checkout support following each LTC Admin Release
Partner with Product Owners to ensure that policyholder letter changes for rate action implementations are tracked and implemented correctly into production; assist with post-production letter review
Research any escalations or post-rate action implementation related issues
Monitor and investigate policies on missing rate action & no quote letter reports; work with IT to take appropriate action
Assist with creating checklists & data files for rate action implementations for each rate action approval
Ownership of Future Rate Increase Plan tracking & updates for Consumer Web, IFA Letters, and Settlement Letters
Assist with any adhoc mailing requests (example: filing notification letters, noncancellable notifications)
Assist with tracking of Rate Action approvals through implementation
Ownership of Brighthouse day to day activities including bi-weekly calls, reviewing of filings/objections, preparing UFLIC invoice, & coordination between Milliman, UFLIC and Brighthouse
What you bring
Required
Bachelor's Degree or equivalent experience
Attention to detail and strong organizational skills
Excellent written and verbal communication skills
Collaborative team player who is consistently executes deliverables in a timely manner
Proficient in Excel, Word and PowerPoint
Preferred
3+ years experience in project management or related field
Previous Business Analyst experience a plus
Previous experience with Long Term Care Insurance and/or associated rate increases
CLOAS experience
Employee Benefits & Well-Being
Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded)
Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services
ADDITIONAL
At this time, Genworth will not sponsor a new applicant for employment authorization for this position.
No agencies please.
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