Customer Assistance Representative
5 months ago
Overview:
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
This position pays $15 / HR and is located at 909 W US Highway 50 O'Fallon, IL 62269.
We offer:
- Paid time off
- Consistent full time 40 hour per week schedule
- Employee discount
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedule available is:
- Monday- Friday: 8:00am- 5:00pm
We are hiring now for immediate openings. Responsibilities include:
- Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns, check-ins and exit kiosk transactions
- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
- Understand and communicate rental terms and conditions, vehicle features and other services
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications:- Must be at least 18 years old
- Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
- Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
- No drug or alcohol-related convictions on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
-
Customer Service Representative
5 days ago
O'Fallon, United States JS English Enterprises, LLC Full timeCustomer Service Representative WantedAt JS English Enterprises, LLC, we value our customers and are seeking a skilled Customer Service Representative to join our team. This role involves providing exceptional customer service, resolving issues, and promoting our products and services.About the Role:You will be responsible for answering phones, responding to...
-
Customer Service Representative
2 days ago
O'Fallon, United States Aaron's Full timeJob SummaryWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer facing department, you will be responsible for driving payment collections and lease agreement renewals.In this role, you will build relationships with our customers over the phone and face-to-face to help bring them one step closer...
-
Customer Experience Representative
1 day ago
O'Fallon, Missouri, United States Sam's Club Full timeAbout the Role: We're seeking a skilled Customer Experience Representative to join our team at Sam's Club. In this role, you will be responsible for delivering outstanding customer service to our members, both in person and through various digital channels.As a Customer Experience Representative, you will play a critical role in shaping the customer...
-
Customer Service Representative
3 days ago
O'Fallon, Missouri, United States Childs Tire Full timeAbout the RoleWe are proud to offer an exciting opportunity for a Customer Service Representative to join our team at Childs Tire. In this role, you will play a vital part in delivering exceptional customer experiences, resolving issues promptly, and promoting our products and services.This position requires a high level of customer service skills, attention...
-
O'Fallon, Missouri, United States Enterprise Holdings Full timeJob DescriptionWe are seeking a highly skilled Customer Assistance Representative Sr to join our team at Enterprise Holdings. This exciting opportunity will allow you to provide top-notch customer service to both internal and external customers, primarily face-to-face.In this role, you will gain knowledge through local training and hands-on experience to...
-
Customer Service Representative
2 days ago
O'Fallon, Missouri, United States Wal-Mart Stores , Inc. Full timeAs a Customer Service Representative, you will play a critical role in providing outstanding service to our customers, ensuring their needs are met and exceeded. You will work closely with colleagues to maintain a clean and organized store environment, process customer transactions accurately, and respond to customer inquiries in a timely and professional...
-
Customer Experience Representative
3 weeks ago
O'Fallon, Missouri, United States Target Full timeAbout TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, making it one of America's leading retailers. Our purpose is to prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team.Starting Hourly Rate / Salario por Hora Inicial:$15.75 USD per hourAbout the RoleWe are seeking...
-
Customer Service Representative
2 weeks ago
O'Fallon, United States Fresh Thyme Market Full timeWe are seeking a motivated and friendly Customer Service Representative to join our team at Fresh Thyme Market. As a key member of our front-end department, you will play a crucial role in ensuring a positive shopping experience for our customers.The estimated salary for this position is $25,000 - $30,000 per year, depending on location and experience. In...
-
Customer Service Representative, Evenings
3 months ago
O'Fallon, United States Circle K Full timeCircle K - 826 W Highway 50 [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Customer Service Representative, Evenings
3 months ago
O'Fallon, United States Circle K Full timeCircle K - 602 N Main St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
O'Fallon, Missouri, United States Enterprise Holdings Full timeAbout Us:Enterprise Mobility is the largest and fastest-growing privately owned automotive rental and leasing company in North America. We are committed to being the world's best and most trusted mobility company.Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistance Representative Sr. In...
-
O'Fallon, Missouri, United States Enterprise Holdings Full timeAbout UsEnterprise Mobility Inc. operates the largest and fastest-growing privately owned automotive rental and leasing company in North America. Our team is dedicated to delivering exceptional customer experiences and providing opportunities for growth and development.We are seeking a skilled Customer Assistance Representative Sr to join our team. In this...
-
Customer Service Representative Specialist
3 days ago
O'Fallon, Missouri, United States Independent Community Bank Full timeJob OverviewAs a Full-Time Teller and Customer Service Representative at our Independent Community Bank, you will play a vital role in delivering exceptional customer experiences and supporting the success of our organization.Your primary responsibilities will include managing cash transactions, maintaining accurate records, and providing top-notch customer...
-
Customer Service Representative Expert
4 days ago
O'Fallon, Missouri, United States PierTech Systems Full timeJob TitleWe are seeking a Customer Service Representative to join our team.Handle customer inquiries and complaints in a timely and professional manner.Provide accurate information about products and services, including features, benefits, and pricing.Troubleshoot and resolve product issues and concerns with shipping and scheduling departments.Document and...
-
Customer Service Representative, FT Overnights
3 months ago
O'Fallon, United States Circle K Full timeCircle K - 2035 Highway K [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
O'Fallon, United States Circle K Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate/Team Member. As a key member of our store staff, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States Independent Community Bank Full timeJob OverviewWe are seeking a highly motivated and dedicated Customer Service Representative/Bank Teller to support our team. This role requires excellent math and communication skills, as well as a friendly and positive attitude.Key Responsibilities:Provide exceptional customer serviceManage cash transactions efficientlyOffer product and service...
-
Customer Service Representative
2 days ago
O'Fallon, United States CVS Health Full timeCareers at CVS Health: We're shaping the future of health care for people, businesses, and communities. Join our team of thousands as we positively impact millions one customer at a time.Job DescriptionWe are seeking a highly motivated Retail Store Associate to join our team. As a Retail Store Associate, you will be responsible for providing excellent...
-
O'Fallon, Missouri, United States 1 800 Striper of St. Louis Metro East Full timeJob Title: Operations Assistant and Sales RepresentativeAbout Us: 1-800-Striper of St. Louis Metro East is a veteran-owned, independently operated local small business with over 20 years of experience in parking lot striping. We take pride in delivering outstanding service and innovative training methods that drive record growth.Job Description: As an...
-
Customer Service Representative
2 weeks ago
O'Fallon, Missouri, United States Wal-Mart Stores , Inc. Full timeJoin Our Front End TeamLocation: O Fallon, ILCareer Area: Walmart Store JobsJob Function: Walmart Store JobsEmployment Type: Full & Part TimePosition Type: HourlyRequisition: 053142296FEAbout This Role:This position plays a vital part in ensuring our customers receive exceptional service. We're looking for friendly and approachable individuals to join our...
