Junior Client Support Trainee

2 weeks ago

Philadelphia, United States PHILADELPHIA FIRM HIRING ASAP Full time

Staying consistent and competitive through the pandemic has established itself as one of the most reputable customer service and marketing firms in Philadelphia. We broke records this past year and increased our top-tier client’s revenue by 30%. We owe all of our successes to our Junior Client Support Trainee team. We are expanding and growing faster than ever before, which is why we are hunting for the next great addition to our Junior Client Support Trainee team

We are looking for ambitious candidates to join our incredible team as a Junior Client Support Trainee. As a Junior Client Support Trainee, you will have the opportunity to work under the supervision of our top senior customer service and marketing managers. Not only will you have support and guidance through every step of training, but you will also have a marketing database provided as a resource to enhance sales margins. The nature of this role is designed for outgoing, self-motivated candidates who are eager to establish a long-term career and have passion for customer service and sales If you are looking to solidify a career foundation in customer service and sales, then our full time Junior Client Support Trainee position was made for you

As a Junior Client Support Trainee, You Will:

  • Outreach to potential customers directly to promote our brand, educate consumers on our products, and inform them of service prices that are within their means
  • Train directly with our lead sales and customer service team to perfect the sales pitch, understand product knowledge, analyze market research between leading competitors, and improve all other customer service and sales tactics
  • Attend all virtual meetings and in-person conferences regarding our partnered clients’ updated promotions, products, and sale progress to maintain compliance and achieve quarterly customer service and sales goals
  • Upsell new products and services by identifying what benefits the customer’s needs and utilize product knowledge to customize the customer’s promotion deals
  • Establish and achieve daily sales goals by resolving the customer’s concerns and overturning objections

Junior Client Support Trainee Skills Preferred:

  • Able to work independently as well as collaboratively in shared team space
  • Self-driven and motivated to improve interpersonal and sales skills
  • Quick learner and thrives in a fast-paced environment
  • Possess persuasive negotiation skills and confident with public speaking
  • Outgoing, charismatic, positive, and friendly demeanor to our fellow customer service and sales team and potential customers

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