Library Assistant II
2 days ago
About Our Job
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures. Your primary location will be Sam Gary Branch, however, DPL reserves the right to reassign locations based upon operational and/or staffing needs at any given time.
For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.
DPL is hiring a 30 Hour Library Assistant II for the Sam Gary Branch Library. You will be spending most of your time at customer-facing service points, welcoming a diverse population with respect and dignity, and creating a safe library space where all are free to explore and connect. You'll make positive experiences for library customers by checking out and returning books, registering customers for library cards, ordering books and other library materials from other agencies, and responding to customer questions about using library resources. You will assist customers with both library and personal technology.
You'll use library technology and other tools to efficiently process and route library materials with accuracy and attention to detail while staying current on circulation policies and procedures. You'll grow as you support the library's goal of being a learning organization by participating in approved learning opportunities, and support through action the Library's mission, vision and values and goals. You may assist with shelving, collection maintenance, and outreach projects as requested.
About The Branch
The Sam Gary Branch Library is an active library that provides service to diverse customers from many Denver neighborhoods. The branch is located in the family friendly Central Park neighborhood of Denver. It is the largest branch and has the highest number of visitors, check outs and returns. The library serves a high volume of children and their caregivers. We provide several storytimes a week, have an active Teen Advisory Board and a busy ideaLAB.. Many of our customers are daily or weekly library users and we strive to connect with them on a personal level.
About you
Our ideal candidate has:
- Ability to thrive in an active work environment with constant public contact. Excellent interpersonal skills, positive attitude, cultural sensitivity, compassion, and a sense of humor when working with customers and colleagues of all ages and backgrounds.
- Ability to work closely with a team to complete daily, weekly and monthly tasks.
- Ability to use workplace technology effectively including email, calendar, internet, databases, video conferencing, and other software, plus a willingness to learn new technology as needed.
- Skill in communicating and presenting information to customers with varying levels of experience and knowledge using principles of Trauma Informed Care
- Skill in cash and credit card handling and making simple mathematical calculations.
- Ability to adapt to the ebb and flow of materials intake and stay focused on repetitive tasks in a busy and physically-demanding environment.
- Ability to prioritize and creatively solve problems with attention to detail.
- Ability to pass a background check after the offer to hire has been made.
- A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.
Minimum Requirements:
High School Diploma or the possession of GED, HiSET or TASC Certificate.
1 year of clerical experience
Current schedule is Sunday, Monday, Wednesday, Thursday, but the schedule can change due to business need.
We expect this position to close on 12/18/2024. Please submit a cover letter at your earliest convenience.
About Everything Else
Job Profile
LC1485 Administrative Support Assistant II
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Library Hiring Range
$19.11 - $23.89
Starting Pay
19.11-23.89
Agency
Denver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
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