HR Client Services Administrator
4 weeks ago
Position Title:
HR Client Services Administrator
Position Number:
897207
School/Division:
Human Resources (division)
Department:
Not specified
Full-Time or Part-Time:
Full-Time
Description:
Reporting to the Human Resources Operations Manager, the HR Client Services Administrator will provide tier-one support for all HR related transactions and inquiries for designated client groups. Specifically, entering personnel transactions into the University Human Resources Information System (HRIS), generating appointment letters, responding to employee inquiries, assisting with employee related events, and various HR initiatives.
Responsibilities include, but are not limited to:
Partners with the HR Operations Manager in driving departmental efficiency through the effective delivery of day-to-day HR services.
Processes designated client groups personnel transactions including new appointments, promotions, reappointments, salary changes, title changes, and terminations in HRIS system, as well as the preparing and issuing of associated appointment letters.
Initiates the new hire onboarding process, to include preparing personnel files, monitoring all stages of the onboarding process and the review and completion of required employment documents.
Conducts new hire orientations for Faculty, Administrators, and Staff.
Manages projects and timelines and participates as a hands-on contributor toward the successful implementation of various HR initiatives.
Provides the highest quality of service to their designated client groups by ensuring timely resolution of all HR related issues and requests.
Provides backup reception/front desk coverage as needed.
Performs related duties, as assigned.
Qualifications:
Bachelor's degree or equivalent required.
Minimum 1-2 years related experience.
Ability to always maintain the highest degree of confidentiality and diplomacy, possess a high level of professionalism and be customer service-driven and flexible in attitude.
Ability to present information in a clear and concise manner.
Exceptional attention to detail required. Must be able to use a meticulous approach to ensure accuracy and precision in every task.
Capable of working independently with little supervision as well as serve as a productive team member.
Strong interpersonal, diplomacy, communication, and listening skills.
Must have demonstrated ability to multitask and manage competing priorities.
Ability to work in a fast-paced and deadline-driven environment.
Proficiency with Microsoft Office products; specifically, Word, Excel, Visio, and PowerPoint.
Must be passionate about delivering outstanding customer service and dedicated to maintaining exceptional quality.
Preferred Qualifications:
Prior experience in technology and/or University setting.
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