We have other current jobs related to this field that you can find below

  • Customer Service Agent

    3 months ago

    Peoria, United States Clae Goldman Team Full time

    Job DescriptionJob DescriptionDo you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting...

  • Customer Service Agent

    2 weeks ago

    Peoria, United States Clae Goldman Team Full time

    Job DescriptionJob DescriptionDo you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting...

  • Lead, Customer Service

    2 months ago

    Peoria, United States Maui Jim Full time

    At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and "high touch" work environment that values the members of our 'Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and...

  • Customer Service Team Leader

    5 hours ago

    Peoria, Illinois, United States Maui Jim Full time

    Role Overview:As a Customer Service Team Leader, you will play a pivotal role in enhancing overall customer satisfaction and fostering employee engagement. Your leadership will be crucial in achieving account efficiency and performance excellence. Key Responsibilities:1. **Enhance Customer Satisfaction:** Drive initiatives that contribute to superior...

  • Customer Care Associate

    5 days ago

    Peoria, Illinois, United States Clae Goldman Team Full time

    Customer Service AgentAre you enthusiastic about helping others, fostering connections, and providing support? The customer service agent position at Clae Goldman Team is an excellent fit for you. In this role, you will manage customer inquiries, resolve service challenges, and ensure exceptional customer care. If this role resonates with your career...

  • Service Excellence Associate

    5 days ago

    Peoria, Illinois, United States Clae Goldman Team Full time

    Customer Service AgentAre you enthusiastic about helping others, fostering connections, and providing support? The role of Customer Service Agent at Clae Goldman Team is an excellent fit for you. In this position, you will manage customer inquiries, resolve service challenges, and deliver exceptional support. If this opportunity resonates with your career...

  • Customer Service Representative

    7 hours ago

    Peoria, Illinois, United States Massage Envy Full time

    About the CompanyMassage Envy is a leading wellness franchise providing massage, stretch, and skin care services. The brand is built upon the belief that regular massage, stretch, and facials are integral components of whole-body wellness and keep your body working.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team...

  • Garden Center Merchandiser

    1 day ago

    Peoria, United States National Garden Service Part time $18

    Job DescriptionJob DescriptionNational Garden Service, founded in 2019, is a full-service, live goods and garden center merchandising company that provides exclusive outdoor floral services for The Kroger Company (and subsidiaries) nationwide. Our company is made up of enthusiastic plant lovers who thrive in a fast paced, seasonally driven environment. We...

  • Customer Service Representative

    2 weeks ago

    Peoria, United States Gibraltar Industries Full time

    Location:Peoria IL Position Summary: The Customer Service Representative provides an optimum experience exceeding customer's expectation. This role takes personal responsibility for every order to ensure that the customer's requirements are met from time of initial order receipt until the product is delivered, invoiced and the customer is satisfied. The...

  • Customer Service Advisor

    1 month ago

    Peoria, United States Clae Solutions Full time

    Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love,...

  • Customer Service Representative

    2 weeks ago

    Peoria, United States PoolCorp Full time

    Customer Service Representative page is loaded Customer Service Representative Apply locations Peoria, AZ time type Full time posted on Posted 3 Days Ago job requisition id R15128 Pay: Competitive hourly rates, andup to $2,500 in performance bonuses. Location: Horizon Peoria AZ-H130; 8746 W. Kelton Lane. Peoria, AZ 85382. The Company Horizon Distributors,...

  • Customer Service Associate

    10 hours ago

    Peoria, Illinois, United States Jerome Ivie - State Farm Agent Full time

    Job OverviewPosition SummaryAre you a personable individual with a passion for customer service? Do you thrive in environments where you interact with clients? If so, a position with Jerome Ivie - State Farm Agent may be the perfect fit for you. Our agency focuses exclusively on State Farm insurance and financial service offerings.Key ResponsibilitiesBuild...

  • Customer Service Associate

    5 days ago

    Peoria, Illinois, United States Jerome Ivie - State Farm Agent Full time

    Job OverviewPosition SummaryAre you a personable individual with a passion for assisting customers? If so, a role with Jerome Ivie - State Farm Agent could be an excellent fit for you. Our agency specializes in providing State Farm insurance and financial service products.Key ResponsibilitiesBuild and maintain customer relationships while ensuring follow-up...

  • Customer Service Associate

    5 days ago

    Peoria, Illinois, United States Jerome Ivie - State Farm Agent Full time

    Job OverviewPosition Summary:Are you a friendly and service-oriented individual? Do you thrive in a dynamic environment interacting with clients? If so, a position with Jerome Ivie - State Farm Agent could be the perfect fit for you. Our agency specializes in marketing State Farm insurance and financial service offerings.Key Responsibilities:Build and...

  • Customer Service Representative

    1 month ago

    Peoria, United States Pool Full time

    Pay: Competitive hourly rates, and up to $2,500 in performance bonuses. Location: Horizon Peoria AZ-H130; 8746 W. Kelton Lane. Peoria, AZ 85382. The Company Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP - the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products - which employs...

  • Customer Service

    4 weeks ago

    Peoria, United States Coastal Community Solutions Full time

    Join Our Dynamic and Energetic Customer Service Team! About Us: We are a rapidly growing company seeking enthusiastic and driven individuals to join our vibrant Customer Service team. As part of our exceptional team, you will have the opportunity to grow professionally while enjoying financial rewards and advancement opportunities based on performance. Our...

  • Customer Service Representative

    3 weeks ago

    Peoria, United States PoolCorp Full time

    Pay: Competitive hourly rates, and up to $2,500 in performance bonuses. Location: Horizon Peoria AZ-H130; 8746 W. Kelton Lane. Peoria, AZ 85382. The Company Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP - the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products - which employs...

  • Customer Service

    2 months ago

    Peoria, United States CubeSmart Full time

    **Customer Service (Full-Time)** CAROUSEL_PARAGRAPH * Peoria, Illinois * Customer Service/Retail * 14098 ** Share Job** ** Job Description** **Overview** **At CubeSmart, our culture makes the difference. When we say its whats *inside* that counts, we are saying you count** **Responsibilities** **What CubeSmart offers:** NON-TRADITIONAL HOURS COMPETITIVE...

  • Fulfillment Team Lead

    3 weeks ago

    Peoria, United States Bump Health Full time

    Job DescriptionJob DescriptionWant to get in on the ground floor of a fast-growing company? We thought so! At Bump Boxes, we are passionate about our mission: making Mom’s life easier. We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond.We take care of each other and foster an environment of encouraged...

  • Fulfillment Team Lead

    3 months ago

    Peoria, United States Bump Health Full time

    Job DescriptionJob DescriptionWant to get in on the ground floor of a fast-growing company? We thought so! At Bump Boxes, we are passionate about our mission: making Mom’s life easier. We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond.We take care of each other and foster an environment of encouraged...

Customer Service Team Lead

2 months ago

Peoria, United States Maui Jim Full time

The major function of this position is: Revolve issues and customer inquiries to the customer’s satisfaction. Provide professional and accurate service for escalated calls regarding sunglass products and services. Act as a resource to team members by coaching, monitoring & fielding questions. The primary responsibilities and essential duties of this position are: Exhibit and maintain exceptional customer service skills and proactive customer focused attitude. Provide internal and external customer with 100% satisfaction. Provide daily direction, communication, and guidance to employees to ensure customer requests are addressed in a timely, efficient, and knowledgeable manner. Assist in the development and implementation of new training materials. Maintain and enhance existing training materials as needed. Become proficient with our digital service platform, Zendesk. Trouble shoot basic system issues with the DSR team and provide feedback to Supervisor and Admins on the system performance and potential issues/improvements. Assist in aggregating feedback and data that will be passed on regarding the website and our customer journey on it. Provide team support and leadership by being the first line of contact for employee concerns and feedback. Communicate and escalate any issues you feel deserve the attention of your manager, ie. Behavior, attendance, and quality. Maintain a presence in the department by keeping open communication with representatives and act as a resource for questions and/or concerns. Identify and present potential system, process, and work flow improvements to enhance team efficiency and customer experience. Participate in call monitoring to identify areas of development for existing representatives and assist in delivering feedback. Work closely with supervisor/manager to plan effective call coverage, material flow, quality standards and operating procedures. Work with the manager to identify trends and emerging issues and proactively look for ways to improve the overall representatives experience. Participate in the selection of candidates and play an active role in training and on boarding new customer service representatives. Provide feedback to manager and participate in monthly discussions with representatives regarding adherence, call monitor scores and other development areas. Backup/support any position in production as needed. Take ownership of escalated calls and ensure that customer satisfaction is maintained by appropriately responding to difficult calls and referring calls to supervisor and/or manager if necessary. Act as a role model for all employees, upholding company policies and procedures, demonstrating respect for co-workers, encouraging and supporting diversity, presenting a professional image, and supporting an Aloha environment at all times. Perform other work related tasks as requested or required. Hours: Monday - Friday; 12:30 PM - 9:00PM Desired Qualifications: As a guide, indicated below is the preferred education and experience for this position: High School graduate, with a minimum of 2 years customer service experience is required. Minimum of 1 year experience as Maui Jim Customer Service Rep. Training experience is preferred. In lieu of education, the following equivalent experience is preferred: Three years of work experience in a Customer Service Department and or ophthalmic related industry with training experience. Minimum of 1 year experience as Maui Jim Customer Service Rep. Training experience is preferred. Listed below are the particular skills preferred for this position: Ability to work flexible shifts. Ability to coach/motivate others in a positive manner. Excellent communication skills. Detail, problem-solving and logic skills. Pleasant personality. Ability to teach others.

#J-18808-Ljbffr