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Customer Service Agent
2 months ago
$80,000 yearly
Responsibilities:- Respond to customer inquiries, product and service questions, and customer complaints
- Ensure customer account information is up-to-date
- Create records of customer interactions and follow up to ensure all questions have been answered
- Find patterns in customer complaints and bring them to the team for improvement
- Interact with the sales lead to maintain and improve service and product knowledge
- Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project
- Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs
- Develop and maintain strong relationships with clients and community stakeholders
- Meet and exceed weekly and monthly sales targets
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Strong knowledge of customer interface and interaction
- High school graduate, G.E.D. recipient, or equivalent
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.