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Customer Service Agent

2 months ago


Peoria, United States Clae Goldman Team Full time
Job DescriptionJob DescriptionDo you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation:

$80,000 yearly

Responsibilities:
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Ensure customer account information is up-to-date
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Find patterns in customer complaints and bring them to the team for improvement
  • Interact with the sales lead to maintain and improve service and product knowledge

  • Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project
  • Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs
  • Develop and maintain strong relationships with clients and community stakeholders
  • Meet and exceed weekly and monthly sales targets
Qualifications:
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Strong knowledge of customer interface and interaction
  • High school graduate, G.E.D. recipient, or equivalent
About Company

Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.