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Treatment Coordinator
2 months ago
Image Orthodontics, is a fast paced and busy orthodontics office. We not only change your smile - we transform your life. We believe that a smile is the most important thing you wear, and we want you to wear yours proudly. Our philosophy is all about putting patients first, because frankly, that's what you deserve.We are seeking an energetic, team-oriented and friendly Treatment Coordinator to join our team. The ideal candidate must be fun, reliable, have superior communication skills, be highly organized, and have a strong work ethic.ScheduleAlternative Work Schedule (4/10): Work four 10-hour days per week, offering flexibility and a unique schedule. Ideal for those who can maintain productivity during extended workdays.7:30 AM-6:30 PMMonday-Friday, one Saturday each monthBenefitsCompetitive salary commensurate with experienceOpportunities for professional development and growth within the practiceHealth benefits packagePaid time off and holiday payPositive and supportive work environmentQualifications and SkillsExtensive experience as a Treatment Coordinator in an orthodontic or dental office preferredSuperior communication and interpersonal skills, with strong abilities in negotiation and influencingMust be comfortable and effective when speaking with patients regarding their treatment as well as talking about the financials of the treatment. Excellent computer skills and familiarity with dental management software.Highly enthusiastic, supportive team player with a friendly and positive attitude.Strong ability to learn new skills and a teachable approach.Exceptional multitasking abilities and proficient time management.Compassionate, caring, and committed to providing exceptional patient services.Punctual and reliable in all professional dealings.Job ResponsibilitiesExplain treatment options and associated costs to patients clearly and effectivelyFacilitate financial discussions and payment plans with patients.Possess in-depth knowledge of treatments, timelines, and financial arrangementsSchedule treatments and manage follow-up appointments.Maintain accurate and detailed patient records.Ensure seamless communication within the team and between patients and orthodontists.Support marketing and promotional efforts to attract and retain patients.If you are a motivated individual with a passion for providing exceptional customer service and making a difference in patients' lives, we invite you to apply for this exciting opportunity. About UsImage Orthodontics is a proud partner of Image Specialty Partner (ISP), a doctor-led dental partnership organization throughout Northern California and Oregon. We believe that a healthy, beautiful smile is more than just an aesthetic feature - it is a catalyst for confidence and self-esteem. Guided by our fundamental values of Integrity, Efficiency, Teamwork, and Going Above and Beyond, we are committed to excellence in every facet of our work and providing the best experience for our patients. EEO StatementImage Specialty Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.Wage Transparency StatementIn compliance with California law, Image Specialty Partners is obligated to provide a reasonable estimate of the compensation range for this role. The actual salary will be determined based on the candidates qualifications, experience, and other job-related factors.
