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Library Associate 3

3 months ago

Wildwood, United States Lsslibraries Full time

Who We Are Sumter County Library System drives connection and collaboration by providing library customers, resources, services, professional programming, and face to face support. At the Sumter County Library System, you will have the opportunity to serve customers from both the leisure lifestyle of The Villages, FL and the Old Florida living of Sumter. The public library facilitates an atmosphere for all to receive inspiration and entertainment The primary responsibilities of the Library Associate 3 are conducted at the main public service point; the Circulation Desk. Library team members provide continuous customer service by creating library cards, checking out library books, movies, hot spots, and recreational supplies. Shelving books, placing reservation holds on library resources, handling fines/fees, processing lost materials, and problem solving customer accounts are daily transactions.

The Library Associate 3 team member participates in the facilitation and physical set up of library programs, tours and outreach events. The library team succeeds in providing each customer a positive experience as we participate in in-person collaboration and the recognition of each other's attributes and achievements. Who We Are Looking For: An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required Lead, demonstrate, and provide excellent customer service by welcoming customers with a warm smile and a sincere greeting Provide consistent and excellent customer service to all Provide library customers entertainment, education, technology, and community through lending materials and supporting programs Skillfully equip customers and team members with library information Proactively educate and train customers and team members in an automated and technological environment Must work on-site in the library Must have a H.S. Diploma or GED required; Associate or Bachelor’s degree preferred Punctual and regular attendance is required Must have reliable transportation Must be able to work Saturdays Must be able to work as early as 8:00 AM Must be able to work as late as 7:15 PM Must have strong customer service skills Must work well with diverse populations Must be proficient at Alphabetization Must be proficient in using app-based devices, computers, printers, fax machines, Microsoft Office, and office equipment Must possess and demonstrate excellent written and oral communication, collaboration, and interpersonal skills Must utilize considerable sound judgment, discretion and initiative in developing solutions Physical Requirements Must be able to frequently move from place to place within the location Must be able to file and retrieve books and other items on high/low shelves Must be able to lift, push, pull, hold, carry heavy boxes, books, and other equipment weighing up

to 35 pounds Must be able to work in confined spaces, walk, bend, stoop, reach, and climb Must be able to sit for long periods of time Must be able to maintain focus on assignments The above position description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The position description may change or be supplemented at any time in accordance with business needs and conditions. Pay rate: $15.00 per hour Vacation and Sick Leave Paid Holidays Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term & Long Term Disability Family Leave Training & Development Wellness Resources

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